Trailer parking - the HOA of the AirBNB that we stayed at did not allow trailer parking. They were…read morevery helpful and allowed me to rent a spot for a few days made the process easy and efficient. Great business to deal with!!!

Very friendly staff, James at the front desk is a beast! They also offer climate controlled units.read more

So as we were moving from FL to DE we needed a place to store furniture for a couple of months…read more Naylor Mill was the goto place. The employees there were amazing and very helpful. They got us set up quickly. The facility was very clean and easy to get to. We are glad we called them. When we left they were just as helpful and even offered a partial refund. Thanks Naylor Mill. We will be glad to recommend.

James really showed me excellent customer service!!!The storage area was cleaned and the process…read morewas smooth, and the value was awesome!!!

I've had my unit 6 years now and the staff is always great to work with. Recently, my unit was…read morebroken into. The team notified me and the police immediately and re-secured all of my belongings in another unit. Thank you!

I was hit with a bait and switch for the unit I secured online with what the manager, Ashley King,…read moresaid was a 3rd party. I wasn't told in advance I would need a copy of my homeowners policy certificate or I'd have to pay $11 per month. Ashley put her card in front of me and told me to call my agent right then in order to continue with the rental. 15 minutes into the situation I was told I had rented an interior space and if I wanted drive up it would be another $20/month. None of this was on the reservation email I received. She kept blaming it on the 3rd party that the company "just started using" however she was quick to argue each issue and never once apologized for the misunderstanding or inconvenience. Needless to say I left!!

zero stars is better. manager is a total jerk. worst experience ever. Completely incompetent. Cost…read moreme time and money.

My wife and I have been storing some furniture here for over a year in the climate-controlled…read moreindoor storage. Couldn't be happier with our arrangement, unless it was free! For reference, this is the third time in my life I've needed off-site storage, and it has been the best arrangement so far. About 14 years ago I used a DC local storage place, which was fine, except they assigned you a gate code, which I accepted. Then my wife and I needed a place near our home to store some furnishings for about a year, and chose U-haul storage, which was, well, acceptable, but not great. OC Mini Storage: We are renting climate-controlled storage, so I'll address that. It is Very clean, well-lit, and easy to access. Unlike U-haul, you don't have to buy or supply a particular type of lock; Lee, the owner/manager, lets you use whatever type of lock you want, and is happy to make suggestions if you're not sure. He also doesn't try to "up-sell" you a more expensive lock than what you need. Making the arrangements/paperwork went easily, and Lee set my gate entry code to suit me so that I would easily remember the number, vs. assigning me an arbitrary code, a nice touch. The one time I called and got voicemail, Lee returned my call promptly. Very happy with Ocean City Mini-storage.

My sister is a resident in a Dove Point home and attends their day program. She is very well taken…read morecare of and loves everyone there. It is a wonderful organization that provides loving care to vulnerable individuals,

VERY RUDE SERVICE AND EMPLOYEES…read more I have been inside and it's pretty nice but the employees there are rude.They had chairs outside so me and my family were eating Pizza Hut there because they are so close.They forced us to leave which I understand but they were using vulgar language telling us to get the f out and flipping us off.This was so disrespectful especially because I was with my family.

The best place in miles to store your stuff. The property manager is doing her best and always has…read morea smile on her face. Great location right between Ocean City and Fenwick.

What a fabulous experience with the Manager, Paul. He was ready for us, gave helpful tips,…read moreexplained everything and had us on our way in no time. Paul was upbeat, patient and accommodating (also set up a separate trailer for us later in the day...). Great instructions. We will definitely be back to rent a Uhaul product again, and will refer Storage Sense Berlin to everyone. No extra fees, everything was explained in good detail. What a truly great experience. Thank you, Paul!