Friendly and amazing service ! Made my ring the perfect size thank you !! Was quick and reasonable…read morepricing

Had some work done here. Silver bangle bracelet, eco-drive watch, re-setting a pearl ring. They…read morewere all down very well, and the price wasn't too bad for the work.

Wonderful, friendly staff. Probably mostly family, but they all know how to treat customers with…read morerespect. They've done some nice repair work for me changed batteries, etc. never a problem. Highly recommend recommended.

Went here for my watches battery change. I have brought one of them at the mall but it got scraped…read more(luxury watches), so I went her after that. They're very polite, kind and friendly. Ruth has been so warm and she let me pet and play with their dog which is so behaved. They called us when the watches were done which is the same day. I don't go anywhere else anymore when it comes to my jewelries and battery change for my watches. Highly recommended! Service is amazing!

Sold him some gold. Cash on the spot! Good price. They also sell designer bags, wallets,…read moresunglasses.

I've seen Veronica several times. Store is always clean, Everyone is super nice. I had a wedding…read morering resized and a stone put back in another. I highly recommend them. They are awesome!!! I've had a piece appraised , custom but still very helpful!!!

I had a very pleasant experience at this location. I was first welcomed by a couple ladies and they…read morequickly asked how they could help me. I had gone in to get my baby's ears pierced. They were all very nice and their best to distract my baby from the actual piercing. The ladies doing the piercings also made sure that they were even and redrew them when we asked. They were very nice the entire time we were there. I will definately be recommending this location for piercings.

Came to don robertos for an engagement ring and the girls there where very nice especially monse…read morewho helped me very kind and polite I will definitely be back.

The staff at Salinas Coin Exchange are the most helpful and knowledgeable people and have a large…read moreselection of coins and unique jewelry at great prices. If you're looking to sell, they are the best place in Monterey County to take your coins and jewelry. Straight forward advice on your valuables is what you can expect from Sara and her staff! Thank you Sara!!

Easy Peezy. Sold a bunch of coins directly and couldn't be happier with the service. Very…read moreknowledgeable staff and fun to talk to.

We initially called the store and my husband spoke to Lupita and she said they had extenders in the…read morestore since the necklace my husband got me was short. We drove about an hour to get there since we had an issue with online zales. We had a really good experience at this location and Zues was beyond helpful and was able to help us with getting a matching metal extender for my necklace. We also met Lupita and she was also nice. While we were there I was also able to get my wedding ring upgraded which I have been wanting do for a while. He was very knowledge, professional, and nice. Luckily they had an installment payment plan options which helped. I love that I was able to finally resize and upgrade this ring and finally wear the necklace. I think it was definitely worth the trip and value of service. Thank you again for your help.

I have come to this location almost exclusively regarding my wedding rings…read more The past two times I was "helped" by the store manager named Jesus. Both times I dealt with him I was very unhappy. He is EXTREMELY pushy and manipulative. The first time he sent my ring away to be fixed, he also had it 'redipped' which he assured me numerous times it would not happen as it weakens the strength. It was under warranty so I brushed it off but was still upset. The last time I dealt with him I told him many many MANY times to just fix the ring under warranty. He would not let up on telling me it needed to be thickened which was not under warranty and is over $500. After I would say ,"please just fix it under the warranty" he would shoot back that it really needs to be thickened or it will just break. I was in tears, I was so stressed out about making a decision and I left with him winning and now I have to pay a pretty penny for something under warranty. What a gross man who couldn't care less about making customers happy.

Ajay & Nef were so patient and kind with my decision making and time. They suggested great…read morealternatives and solutions for the special gifts I chose for my kids and one promise gift for myself. They were even able to give me an extremely reasonable price as well as a payment plan that just eased off the finances for me a tiny bit. Customer service like this is not given very often anymore. I was genuinely touch and know that I will return after this encounter for the rest of my jewelry purchases.

Everything comes down to negotiation. If you don't do research or negotiate with the business,…read morethey're not non profits, they're here to make money. So if you're him happy with your deal or what you got, that falls on you. I had a good experience with the manager and his associate after they beat the next door jewelry store. I appreciate you both, thank you

Having lived in Salinas for 40 plus years, I oftentimes visited Kay Jewelers for various things. I…read morereally appreciated the friendly staff working this location. As the years rolled on new staff members appeared, yet they all seemed well trained in their approach to customers. They really knew the various jewels found in rings and bracelets. And their knowledge of various diamonds was wonderful. I liked how they compared various watches. The ins and outs of various brands, and why I should choose one over the other. I really liked this store.

Ordered a ring on March 2nd. It's March 25th and it took so long because they sized it too big then…read morehad to have it resized again. The lady behind the counter was sick and very pushy. She kept insisting on items I wasn't interest in nor did I find appealing. Practically flirted. Let's just say, not gonna use them again. Kay's ftw.

Sam is so helpful and nice to work with. Gets you the best deal in timely manner! Thank you Sam!read more

Very helpful staff. Thanks, Sam and Lily. I went in looking for something special for Valentine's…read moreDay and came out with something special

My ring was about a half size too big because my fiance wanted to make sure I could get it on when…read morehe proposed. I brought the ring back to James and he was able to fix it in less than a week! He put little sizing balls on it so that it it more snug and to keep the stone upright. It's even more perfect now and I love it! Thanks James!!!

James is very helpful and excellent at his craft. I had a diamond ring of my mother's that wasn't…read moremy personal style, I had James custom design and reset the diamond in a setting that I love to wear everyday. I was so pleased with my first experience, that I recently commissioned him to custom design a necklace for me. James is ethical, talented and very patient, ensuring that you get exactly what you you envision.