I came here to pick up some whey protein and protein bars. But I also have extensive education in…read morenutrition, and sometimes, I like to play ignorant - ask the staff the same questions that the general public would ask, and see what they say. I was impressed with both the friendliness of the staff, as well as their knowledge. Unlike other health food stores, where you ask them where something is, and they treat you like you're disturbing them (as if customer service is not the central part of their job), the staff at Nutrition House will take you right to where you need. They'll also dig a bit deeper, and ask for your purpose in buying that supplement, and give you either better alternatives that suit your purpose (even if they're cheaper), dispel myths (that the supplement you're buying doesn't actually accomplish the goal that you want it to), or enhance it (that the supplement you're buying works better with another supplement). This is why I like buying my supplements at Nutrition House Fairview.

Had a cadillac fairview gift card to use up & went here to get a few basics for skin & hair. The…read morelady at the cash was helpful when I asked her what I could use for boosting my immune system. Gained some valuable info. This location is small but neat & right across from Michel's Baguette. Would come here again.

l like the store a lot, easy to shop and prices are reasonable. I always get very easy what l…read moreneed. The best heathy store in the area.

Owner, Rory, did not wear a mask when serving a customer. I politely told him he should, as it's a…read morebylaw, and a fine, he proceeded to yell at me. He told me he was "about to eat" before serving a customer (who was also not wearing one). He should have put it back on when the customer came in. He then got other customers to yell at me, when all I did was call him out on something illegal he did. Will post pictures.

Great place to order for pickup or online. If you ready the labels you will realize it's proper…read moreingredients and not just fillers. Please thx for staff to set up my meal plan

Great experience. Just walked in after the gym for a protein shake and the selection is unreal can…read morebe a bit overwhelming trying to pick a flavour. Store was fully stocked and very clean. I am not sure if it was the owner or an employee but the service provided was great, will definitely revisit for future purchases.

Good size Healthy Planet location. They have a pretty good selection for anything you are looking…read morefor. It gets busy tho & sometimes seems a bit understaffed, but besides that it's a good location.

I've never been inside a Healthy Planet store. Upon checking, it seems most of the stores are in…read moreScarborough, and I rarely go to Scarborough.  Now there are 2 stores just outside of the Toronto downtown cote, so I shall be visiting them. This store was wide and even longer going back! I happen to stumble upon their customer appreciation, 2023-06-01 to 04. There were balloons and music at the entrance. And here i thought it was a grand opening. They have 15%+ off everything in-store.  Some are even 60% off. If you spend over $100, you get a gift bag. I bought a supplement, which is usually $36.99, where I normally buy it. Their list price was $31.99, and I get 15% off! A no-brainer. Then I found a granola package with an oatmeal cookie crunch at 50% off, so I bought that too! There were lots of staff around, and they were eager to help. I don't know if there would be that many staff if it were not a customer appreciation event. There had everything that any health store would sell, but in a massive store. Then, they also had two long aisles, with food items dispensed like at Bulk Foods. There is free WiFi. The store is wheelchair accessible.  There is one gender-neutral washroom, and it is wheelchair accessible. There is free parking in the mall's parking lot. Review 2023-184

A small shop with nothing particularly special, but it could be convenient for people who don't…read moreusually buy healthier products. The prices are a bit high, though it's nice to have healthy options available. The cashier seemed friendly, but we didn't really talk, and I ended up leaving without buying anything. To be fair, I was leaving town the next day, so I wasn't eager to shop for groceries. I'd definitely like to try their whole wheat bread--maybe next time.

Great place to go, low carb Grocery's is great for me, I'm on a low carb diet, I'm happy this place…read moreis here for me thank you love Rolene

The online order process is easy, except trying to reach their customer service team is like going…read morethrough Rogers or Bell, or worst (and most fitting example), any government agency like the CRA. Terribly long wait. You can wait over an hour on their toll-free number and no one answers. I am 1000% sure they are not THAT busy. They need to learn how to outsource their customer services or hire more staffs. If you try emailing them, it takes 48 hours for anyone to be reply back. What a ridiculous practice. Their website also shows a chat option but there is no buttons to launch a chat. All in all, they do offer near to no customer services. So if you must buy something from them online, be prepared for poor services. Go to Nature's Signature or another provider instead.

Hire Canadians who answer your phone professionally and listen. Why is Desert Essence Coconut…read moreToothpaste listed on your website as the east Indian female who answered your head office phone didn't care to listen or research anything about this product https://www.healthyplanetcanada.com/desert-essence-coconut-mint-toothpaste-176g.html?___store=default&gad_source=1&gclid=CjwKCAjwwLO_BhB2EiwAx2e-34HJSv7g0va1H3l9bJOITQlcsXLinkewKYWc_F9kthSLeiqFUFFZyBoCh04QAvD_BwE

I needed a refill for a particular expensive supplement recommended by my naturopath that's not…read morecommonly found in major drugstores and they have it here! Now, the downside of this place is that their stock isn't listed online. I really think they should consider expanding their online presence, as more people would likely visit if they could see what's available. That said, I gave them a call and they confirmed they had what I needed, albeit a different brand than I usually take. After doing some research, the brand seemed reliable and is third-party tested, so I decided to pick it up. Prices were cheaper than Amazon and Healthy Planet for the product I wanted, and more cost-effective than my usual brand. However, prices can be higher on other items, and they don't price match, so it's worth doing some research. They also have a loyalty or membership program to collect points. I was in a rush, so I didn't get to sign up or explore the store fully, but they carry a wide range of products. It's great to have a local spot, and I'll definitely give them a call next time before ordering from Amazon if I'm in the area.

I pop into this place from time to time. They always have what I need. The aisles are clean and…read moreorganized. Today I used their on site nutritionist (Nancy) to help navigate through the many products and product lines they carry to find ones that met my specific needs. She was wonderful! Incredibly knowledgeable!

This was a small store in the centre of Pacific Mall on the same side as the Rogers outlet, then it…read moremoved to an even smaller space, basically a pick-up window. I think if you know exactly what you need and don't want to browse around, and don't want to order over the Internet and wait for shipping, this makes an efficient shopping place, and at good prices. Despite its tiny size, inventory includes vitamins and natural supplements, ginsengs and more varieties of oil capsules you know what to do with, traditional medicine stuff from China, Hongkong, Taiwan, Singapore, etc., natural hair colouring, and other shelf full of things that I can't remember.