Love love love this place!! Irbahim is the owner and couldn't be kinder. His knowledge of every…read moreproduct in the store is unsurpassed and the customer service can't be beat. The rugs - just stunningly beautiful!! They also sell unique jewelry but the rugs are jaw droppers. Some of them have the most fascinating history. Only place on CA we'd by a "statement" rug. We can hardly wait to go back!

Extremely rude staff. I was going to buy something here and the lady kicked me out because I was…read morelooking at my phone and she thought I was taking a picture. So rude.

The quality and selection of rugs is so fun, antiques and moden in so many sizes and colors…read more Michael's charisma shines in his telling of every rug, and its story. My family has bought rugs, gotten rugs cleaned, and received several helpful appraisals in the 25 years we have worked with Rugs and More to understand and care for our rugs. Thank you.

They call themselves the Santa Barbara Design Center and they think the are comparable to the Los…read moreAngeles Design Center. In realty there is no comparison! The Los Angeles Design Center is comprised of many high end stores who sell top of the line designer products. In fact you have to be an Interior Designer to purchase anything there The Santa Barbara Design Center owner is not customer oriented. Six years ago we had their designer come out to our house and she picked out a sofa and pillows for us. She miscalculated which side the size of the room and also cutom made over sized pillows - which to this day we cannot use to sit comfortably! We recently went to the store only to find out from the owner that our sofa and pillows were worthless! We wanted to have our old family room sofa reupholstered but only to find out that it would cost as much as if you were to buy a new one. The biggest disappointment was when he bragged about changing our over sized pillows ,that their designer made for us, for the right size for $100. When my husband went to drop them off he increased the price by another $100 to the inserts! This was totally misleading! So now we were looking at $200/ pillow to correct their designer's mistake. Bottom line is that we have a very high end home in Santa Barbara and the pillows on our living room sofa are $1,500 each. The reason I am writing this review is to let people know that they should not be fooled by this furniture place

they have a lot to offer! our sales person was personable and knowledgeable about the product and…read morevalue. Robert was low key and not an aggressive sales person. he helped answeing questions and let us make the final decision, no pressure!

We have a maple Scandinavian dining room set my parents gave us as a wedding present. When the kids…read morewere little years back, the original seat fabric got all stained and nasty with milk, etc. We went to an undisclosed interior design place and replaced the fabric with marine grade vinyl and thick padding. The result was horrendous. The vinyl was tucked, unprofessionally with big seams/creases at the corners, like a do it yourself job. We didn't care at the time - as long as it held up for the next 10 years, we were good. Come 2020 and that vinyl is getting annoying. Our butts stick to them, the chairs noticeably look bad relative to the rest of our furnishing, and most importantly, the kids aren't leaving have half their food on the seats. Santa Barbara Design Center has been here for a while and I stopped in randomly on the way to Home Improvement. I was introduced to Michael, a knowledgeable and personable chap. I showed him an online picture of the original chair, and that I wanted to restore the seat to its original, sleek, sculptural and refined splendor. He said no problem, provided a couple of premium quality fabric books, and we were on our way. We picked out the fabric and brought the chairs in. Michael commented "my god, who did this work?" 50% down and ten days later, chairs were done, with a message "come down and make sure you are happy." My wife and I looked, were pleased - Michael responded with "here's something that bothers me, I want you to see..." He flipped the chair over and on the bottom, the seat fabric was stapled just outside of the underside frame. You wouldn't see it normally, but from a distance or looking down from the side, you might. Immediately we thought the same thing, yeah, that's not ideal. He said it shouldn't be done like this, let me redo it for you, no charge. His upholsterer redid it, and boy those 8 chairs look great, almost better than the original! The seats came out sleek and wonderfully curved over the underlying pad. The fabric is comfortable, soft and elegant - couldn't be happier. The interior of SBDC fills a warehouse space and contains just about everything; furniture, rugs, lamps, etc. The staff were COVID compliant, and Michael was a dream to work with. He has an excellent eye for detail, is easy to work with, and is an honest broker; I wish we had more projects for him!

What an awesome selection of fine rugs and in a fantastic location "right by da beach" in…read moreSummerland. Walking in you feel like you've been transported to a Mediterranean Souk, abound with vibrant patterns, details and exotic fabrics. Wally listened to what I was interested in and showed me some Silk Persian Rugs for my office and he even let me pick my own price.

Very interesting place, with rooms filled with various rugs from around the world, including rugs…read morefrom Persia, Afghanistan, China, etc., made from wool, silk or cotton. One of the best shops of this type I've been to. Shaw, the owner, is well respected in the industry and treated us fairly. Outside in the open there are other interesting items for sale, but I'll keep that a surprise. Just take the Evans exit off the N-101 and make a right. Plenty of parking.

We recently used Carpeteria to put new carpet in our bedroom. The knowledgeable staff helped us…read moreselect high quality carpet at a great price and the process was super easy. I highly recommend Carpeteria!

Very friendly staff and spacious , clean, well lit showroom. Also very community minded - they…read moreimmediately donated some carpet sample pieces for my elementary classroom when I asked!

Harold and Natalie were very generous with their help and advice, going so far as to provide a free…read moreconsultation about removing a stain. The quote they offered was beyond reasonable, but still more than we paid for this very inexpensive rug, so we passed on the service. We will, however, be back anytime we need rug cleaning in the future!

Excellent customer service and very knowledgeable staff. Their inventory is not limited to what you…read moresee in the store. Dana helped me find what I was looking for (style, quality and price range), and we were able to order the rugs from the manufacturer. I've also used their rug cleaning service for years--another excellent customer service experience.

These 5 STARS are for LUPE and her Coworker! I needed to have my home carpeted quickly and they…read morewere VERY Helpful & Patient with all my questions and circumstances. They sent someone out immediately to take measurements, and the installer got it ALL done in 1 Day. It came out wonderfully and completely changed the feel inside my home. Thank You CARPET OUTLET PLUS. Also the pricing and financing were amazing.

I was told " it is the type of carpet you chose" that led to inconsistency in seams next to the…read morefloor molding. Yet, In one room it looks good, and in another, the carpet in two corners are actually coming off the floor.

Quality workmanship. Delivered exactly what I asked for. Recommended non skid that made it all…read moreworth it. First time I have ever tried this from remnant.

I recently had new carpet installed, and the store manager suggested turning the leftover carpet…read moreinto an area rug. I liked the idea--until I was quoted $250 for a simple 6' x 4' rug, so I passed. Later, I thought I'd look into other options. I asked for recommendations on Nextdoor and the company referral I called didn't offer that service. But they suggested the Area Rug Factory. That tip turned out to be a winner! When I called, I was pleasantly surprised to get a very reasonable quote. I dropped off my carpet expecting it would take a week to complete. But to my surprise, about 45 minutes later, Josh called to say he had some free time and my rug was already finished. The edging looks great! Great price, great job and incredibly fast service, and friendly communication--couldn't ask for a better experience!

They did an excellent job cleaning Persian rugs that hadn't been cleaned in over 10 yrs. There were…read morecoffee, pet and random stains that had accumulated over the years. What was awesome is they picked them up and dropped them off- a major help for me because they were far too heavy for me to roll up, put in the car and drop off at their location. When they returned the rugs they were literally like new. I was amazed and so glad I found them. Will continue to use them and refer them to family and friends!

Great customer service - so easy to coordinate with and had clear, prompt communications. They rug…read moreI had cleaned was not very expensive, but I appreciate their professional attention to cleaning it. I'd definitely use their services again and would recommend them to others - in fact, I already have!