I had to have a nuclear stress test done today. While it may not be the highlight of my day,…read moreeveryone I dealt with at a saint Luke's was absolutely amazing! From theoment I walked in, the staff the checked me in were awesome! The nurse that took me in back and ran the scanachine was phenomenal and friendly. The two nurses that administered the stress test were amazing and friendly. To say the least, the staff made a note so pleasant test absolutely wonderful!! Thank you so much!

I had a bone density scan this week at St. Luke's Eagle location. A majority of my appointments…read moreusually take place downtown or in Meridian. So, it was nice to have a 5 minute drive to my appointment since this office is down the road from me. The receptionist here is so nice! The downtown location should take a couple lessons from the Eagle location. The receptionist smiled at me. She was kind asking me my general check in questions. She had personality. These basic skills are lacked in 90% of the people who work in registration downtown. If I can have all my appointments here, I would. I hung out in the waiting area till it was my turn. Zach, the imaging tech called me back to the scanning room. He went through the process of the scan with me and guided on how my properly lay on the scan machine. He had me position my legs differently for a couple scans. And before I knew it, I was done. It was quite an easy process which was nice. My other appointments require getting poked at. The Eagle office is night and day compared to Downtown. They are so nice here. It's a smaller facility with an Urgent Care unit which is nice for non emergency visits. It bums me out that I have to deal with the rude receptionists and security check in staff when I'm Downtown. But it was nice to see how the other half are treated at this location. I will have to get more appointments fulfilled here. I leave happy which is nice.

This was my fifth time ever in an emergency room, and I can confirm this was the best experience…read moreI've had compared to past visits. Dr. Houseman was kind and thorough in evaluating my injury, ran labs, kept me informed, and the staff were all sweet and made me feel cared for.

If you are taking your child to the emergency room go downtown. They sent us home and did nothing…read morefor my daughter. Told us "it's going to get worse before it gets better". Waste of time and money. St Luke's downtown actually helped us and did something to help our child.

Hands down, this is the best urgent care I have been to in the Treasure Valley…read more What a relief to have a place so close to home with high quality care and compassionate, professional staff. Other urgent cares I have been to have been lacking in several areas and ended up being a total waste of time and money. I was pleasantly surprised to show up on a Sunday morning to an empty waiting room and was promptly seen! Not once did I feel rushed during my time with staff, who were thorough and informative. Shoutout to my down to earth and thorough Provider and caring medical assistant! All of my concerns were succinctly addressed and resolved- rather than dismissed or glossed over, which is so frustrating! The provider was accessible and friendly and Kate was very sweet. They are a great model for health-care staff in general; the way they treat all patients equally and with compassion as well as their willingness to address all concerns would be roundly welcomed at all hospitals, docs offices, and urgent cares. They even sent me home with supplies and a prescription available right next door at Walgreens. Super convenient setup. A tip: turn into the Walgreens parking lot to get here as that is the only way in.

This place is the absolute worst customer service ever. If you called, ask about your appointment…read moreor book appointment be prepared to be on hold 45 minutes plus every single time I've called. I have a simple question about insurance 20 3040 minutes on hold I'm leaving my doctor and going somewhere else bye-bye Primary Health you guys are locked into the 90s. You can't schedule anything online. You have to call and wait on hold hold hold hold!

"Two words. Don't fall."…read more That was the doctor's response during a medical gathering to an audience member who asked for his advice on the most important thing to do for a healthy life into senior years. But fall I did last week and it was a doozy on a hard tile floor. Jaw, neck, knee, foot all needed attention but I dawdled 24 hours hoping things would look better the next day. Alas, they were worse and to avoid ER waits...waits...waits...waits...you know what I'm talking about, I went into urgent care. As medical appointments go for the purpose at hand this could not have been a better one. I was pretty certain nothing was broken but I wasn't sure why my strategy of ice, elevation, nsaids had not created a better outcome but a worse one 24 hours post event and now not being able to stand on the damaged leg and with ample bruising on face and neck I guess I was looking for diagnosis and direction. I have had since college a CNS disease in which falls can be part of the evolution and having had two prior in different decades that did result in fractures, I knew this was different for the damage done. Check in was quick and easy, the nurse who saw me first was professional and kind, the PA who saw me second was thorough, professional and kind. The imaging he ordered of XRays for knee and foot and CT for facial bones could be done on site and the techs who did it were professional. Radiology results were returned in short order and more discussion with PA about diagnosis and path forward . All good. I hope you will never have a need for urgent care but if you do, based on my experience this is a good choice.

I went in to get my eyebrow checked out since it's pierced and had a bump. The student came in with…read moreno doctor, I told her listen it doesn't hurt but it could be an irritation bump so don't press too hard because you will make it worse. She pushed it as hard as she could nonstop until it started hurting, after I told her to stop, doctor came in for 5 minutes to tell me no he wasn't going to culture it due to it becoming red after the student did what I told her not to do, they did nothing to help and charged me 100 bucks to make my eye way worse then when I started.

Needed the services of a mobile phlebotomist for a blood draw here in Boise. I was able to book an…read moreappointment quickly. The phlebotomist Savannah was AMAZING! Very gentle, reassuring, kind. Will most definitely use their services again for my next draw. I used their services because I am immune compromised and did not wish to enter a brick and mortar lab. Exactly what I needed! Very professional business.

I used this company four or five years ago for migraine infusions at home. They were lovely to work…read morewith. My migraines have been out of control lately so two weeks ago I made a couple urgent mobile health appointments. 1: I just got a call today, the day before my appointment, that they don't do migraine infusions at home. Even though it clearly states they do it on their website. I made the appointment two weeks ago. I even called them last week to let them know I have two insurances and gave them that information. So the fact that they waited until the day before to cancel my appointments is so frustrating on multiple levels. 2: They need to stop calling themselves 'urgent' medicine. They are not urgent. Their appointments are at least a week out if not 1.5-2 weeks out. I'm really upset by this experience. Especially when I was counting on those migraine infusions which I need in between my infusions I get at the hospital. Horrible business ethics.

I can't say enough to recommend Lydia Rubalcava for her excellent work helping bring back some…read moremuch needed balance for my daily movement. I've actually been through vertigo twice in my earlier years so I was familiar with balance PT but neither of those experiences even approached the work that I did with Lydia!! If you are having balance issues, I can highly recommend Lydia and Idaho Elks Balance center!!

Excellent staff- everyone- from front desk to medical practitioners- Linda & Lydia have both been…read morethorough diagnosing & treating my vertigo. I've also been hearing (pun intended!) great things on the hearing side too!!

I approve of the signature benefits because I like getting my moneys worth! The Co-Op makes…read moreunderstanding my benefits easy. I always call to ask provider info and see what my charges will be and they haven't steered me wrong yet!

Worst insurance I've ever dealt with. We recently signed up with them in January. They said they…read morecover my migraine medication before we signed up with them. Now, 4 months later they still refuse to cover my migraine medication.

My teenage daughter was referred here for pesky acne that was very over-the-counter treatment…read moreresistant. It's not my vibe, the staff feels too young and trendy for me but quite right for my kiddo. She was offered a treatment combo for her skin and as the doctor explained it may take several tries to get med combos to work or several weeks before it shows a difference. First combo of very expensive prescriptions cleared up her skin after several weeks. They also suggested some products that help maintain skin health and gave out plenty of samples.

the staff at Eage Dermatology are awesome, they make you feel like your a family member, I would…read morelike to give a special shout out to Halayna and Rachel for always being so cheerful and friendly, I have been doing some light treatment 3 times a week for the last 2 months and they have been awesome. I can't thank them enough for making me feel loved and special while going through this medical issue. cheers you you and your staff. Thank you Allen MAIR

First of all, I have had an appointment for over a month because to be seen by a new PCP is almost…read moreimpossible. They called me this morning at 8:01 (my appt is at noon) telling me my provider is no longer taking patients because use they are closing their doors in March, unless I have an issue where I need to be seen, which I do. So she said ok that's fine we will see you at noon. The gal calls me back at 8:16 saying they just "stuck a provider meeting during your appointment time and she can't see you." Literally so frustrating especially since I've had this appt for over a month. You think they would tell me at the time I made my appointment that they were closing their doors in 3 months, or Atleast not call me with a 4 hour notice.

Had a small emergency on a Sunday evening with my husband cutting a finger. The intake was quick,…read morethe PA that saw him was excellent, and we were taken care of in a timely and most professional manner. Having just moved here and having a late night, weekend accident was a bit unnerving. The fine professionals at Saltzer North Meridian put us at ease, and made it all go smoothly. Thank you again.