I had a bone density scan this week at St. Luke's Eagle location. A majority of my appointments…read moreusually take place downtown or in Meridian. So, it was nice to have a 5 minute drive to my appointment since this office is down the road from me. The receptionist here is so nice! The downtown location should take a couple lessons from the Eagle location. The receptionist smiled at me. She was kind asking me my general check in questions. She had personality. These basic skills are lacked in 90% of the people who work in registration downtown. If I can have all my appointments here, I would. I hung out in the waiting area till it was my turn. Zach, the imaging tech called me back to the scanning room. He went through the process of the scan with me and guided on how my properly lay on the scan machine. He had me position my legs differently for a couple scans. And before I knew it, I was done. It was quite an easy process which was nice. My other appointments require getting poked at. The Eagle office is night and day compared to Downtown. They are so nice here. It's a smaller facility with an Urgent Care unit which is nice for non emergency visits. It bums me out that I have to deal with the rude receptionists and security check in staff when I'm Downtown. But it was nice to see how the other half are treated at this location. I will have to get more appointments fulfilled here. I leave happy which is nice.

Best all around healthcare facility!! The staff in all departments are very professional and…read morehelpful. AAAAA+++++

If you are taking your child to the emergency room go downtown. They sent us home and did nothing…read morefor my daughter. Told us "it's going to get worse before it gets better". Waste of time and money. St Luke's downtown actually helped us and did something to help our child.

I found this ER to not be nearly as busy as others, so usually quiet & fairly quick to get in…read more Front desk is fine, but what shines is the security guard at entrance who will bring out wheelchair if needed, & several sections in waiting Rm... so u can distance yourself from someone/yourself coughing if need be, etc, The Drs I've met have all been very good- give direct eye contact, actually listen & actually review your echart. Everyone seems to wrk together well & appreciate the open atmosphere. Clearly mgmnt is doing something right at this location. Downside is that their MRI has been down or otherwise unavailable multi times I've been there... odd but more common more & more across many hospital systems due to tech staffing or other issues.

This place is the absolute worst customer service ever. If you called, ask about your appointment…read moreor book appointment be prepared to be on hold 45 minutes plus every single time I've called. I have a simple question about insurance 20 3040 minutes on hold I'm leaving my doctor and going somewhere else bye-bye Primary Health you guys are locked into the 90s. You can't schedule anything online. You have to call and wait on hold hold hold hold!

I just came in to see Brian Cey and I had an appointment but the front desk staff was on the phone…read moreand the other helping a patient and in the back they no showed me even though I was on time at my appointment. They said the dr had to leave for an appointment. Which is BS because why would he even schedule me if he had an appointment himself he doesn't know how long our appointment would take. Also they tried to say I didn't make my appointment time because I needed to be 15 minutes earlier than my appointment time. I was here exactly at my appointment time. This place is gone downhill, I see why it's a revolving door or doctors coming and going.. even they don't stick

The front desk & back of office staff both have always been nothing but great to my kids & I. I…read moreappreciate their efficiency to not keep us waiting excessively as well. We ve mostly utilized their urgent care department. I recommend.

"Two words. Don't fall."…read more That was the doctor's response during a medical gathering to an audience member who asked for his advice on the most important thing to do for a healthy life into senior years. But fall I did last week and it was a doozy on a hard tile floor. Jaw, neck, knee, foot all needed attention but I dawdled 24 hours hoping things would look better the next day. Alas, they were worse and to avoid ER waits...waits...waits...waits...you know what I'm talking about, I went into urgent care. As medical appointments go for the purpose at hand this could not have been a better one. I was pretty certain nothing was broken but I wasn't sure why my strategy of ice, elevation, nsaids had not created a better outcome but a worse one 24 hours post event and now not being able to stand on the damaged leg and with ample bruising on face and neck I guess I was looking for diagnosis and direction. I have had since college a CNS disease in which falls can be part of the evolution and having had two prior in different decades that did result in fractures, I knew this was different for the damage done. Check in was quick and easy, the nurse who saw me first was professional and kind, the PA who saw me second was thorough, professional and kind. The imaging he ordered of XRays for knee and foot and CT for facial bones could be done on site and the techs who did it were professional. Radiology results were returned in short order and more discussion with PA about diagnosis and path forward . All good. I hope you will never have a need for urgent care but if you do, based on my experience this is a good choice.

I used this company four or five years ago for migraine infusions at home. They were lovely to work…read morewith. My migraines have been out of control lately so two weeks ago I made a couple urgent mobile health appointments. 1: I just got a call today, the day before my appointment, that they don't do migraine infusions at home. Even though it clearly states they do it on their website. I made the appointment two weeks ago. I even called them last week to let them know I have two insurances and gave them that information. So the fact that they waited until the day before to cancel my appointments is so frustrating on multiple levels. 2: They need to stop calling themselves 'urgent' medicine. They are not urgent. Their appointments are at least a week out if not 1.5-2 weeks out. I'm really upset by this experience. Especially when I was counting on those migraine infusions which I need in between my infusions I get at the hospital. Horrible business ethics.

So happy that I could have a home visit when I was feeling too unwell to drive--great alternative…read moreto sitting around in an urgent care clinic. NP Brad was very professional and my sinus infection was accurately diagnosed. Highly recommend!

Excellent staff- everyone- from front desk to medical practitioners- Linda & Lydia have both been…read morethorough diagnosing & treating my vertigo. I've also been hearing (pun intended!) great things on the hearing side too!!

From the owner: Your ears affect more than your hearing and balance--they affect your quality of life. At Idaho…read moreElks Hearing and Balance, we're here to help. As the region's most comprehensive audiology and vestibular rehabilitation provider, we care for adults and children with services such as tinnitus testing and treatment, hearing tests, cochlear implants, hearing aid evaluation, central auditory processing disorder (CAPD) testing and treatment, and rehabilitation and support groups. We also offer comprehensive evaluation and treatment of speech and language delays and disorders resulting from hearing impairment. We'll educate and train parents, and consult with schools, when appropriate. Our balance and vestibular services include evaluations and treatment for conditions such as vertigo, light-headed dizziness, and motion sensitivity; as well as assessment and treatment for people who have disequilibrium, a history of falls, or have a fear of falling. This may include patients recovering from a stroke, joint replacement, or those with Parkinson's disease.

Worst insurance I've ever dealt with. We recently signed up with them in January. They said they…read morecover my migraine medication before we signed up with them. Now, 4 months later they still refuse to cover my migraine medication.

Pretty much a disaster of automation. I'm on auto pay, there was a $120 "glitch" 18 months ago…read more(which should have been picked off with my auto pay setup). Mountain Health Coop canceled me, told me 45 days later and continued to charge my auto pay. No emails. One letter. Everything very automated. Customer service sorted it out after 5 calls and 1 hour and 45 minutes. They didn't seem to know what had happened. I spoke to my doctors office today, they told me Mountain Health Coop has really gone down hill in 2026. I will get rid of them as soon as open enrollment allows me to. It sound like I have dodged a bullet. I'm healthy so I have never had a significant claim with them. RUN AWAY! Wish there was a way to warn people enrolling on ACA.

My teenage daughter was referred here for pesky acne that was very over-the-counter treatment…read moreresistant. It's not my vibe, the staff feels too young and trendy for me but quite right for my kiddo. She was offered a treatment combo for her skin and as the doctor explained it may take several tries to get med combos to work or several weeks before it shows a difference. First combo of very expensive prescriptions cleared up her skin after several weeks. They also suggested some products that help maintain skin health and gave out plenty of samples.

the staff at Eage Dermatology are awesome, they make you feel like your a family member, I would…read morelike to give a special shout out to Halayna and Rachel for always being so cheerful and friendly, I have been doing some light treatment 3 times a week for the last 2 months and they have been awesome. I can't thank them enough for making me feel loved and special while going through this medical issue. cheers you you and your staff. Thank you Allen MAIR

First of all, I have had an appointment for over a month because to be seen by a new PCP is almost…read moreimpossible. They called me this morning at 8:01 (my appt is at noon) telling me my provider is no longer taking patients because use they are closing their doors in March, unless I have an issue where I need to be seen, which I do. So she said ok that's fine we will see you at noon. The gal calls me back at 8:16 saying they just "stuck a provider meeting during your appointment time and she can't see you." Literally so frustrating especially since I've had this appt for over a month. You think they would tell me at the time I made my appointment that they were closing their doors in 3 months, or Atleast not call me with a 4 hour notice.

Had a small emergency on a Sunday evening with my husband cutting a finger. The intake was quick,…read morethe PA that saw him was excellent, and we were taken care of in a timely and most professional manner. Having just moved here and having a late night, weekend accident was a bit unnerving. The fine professionals at Saltzer North Meridian put us at ease, and made it all go smoothly. Thank you again.