Shelf units exude a combination of blood and 'fish juice'. Meal moth grub garnish? Try something new today? No thanks!
An update - I have a letter from the CEO of Sainsbury's (power of Qype?). It offers an insipid apology but no reference to the issues raised (in this review - see below - and in my direct letter to him). Avoid Sainsbury's. They clearly care nothing for their customers.*
The Sainsbury's at New Cross Gate, a huge supermarket, suffers from many of the same problems that jojeba and johnsibly have pointed out at the Borough branch. Shelves, trolleys . . . almost everything, looks run down at this branch. But, there is far worse.
The shelf unit that carries the fish cakes, smoked salmon and haddock etc. (not the fresh fish counter) is rusty and has what can only described as a combination of blood and 'fish juice' dripping off it. That suggests broken packets of fish that have gone off in less than optimal storage temparatures. It really makes me wonder about their fresh fish counter.
The shelves carrying (other) meat products are just as bad with beef blood and lamb fat visible on their respective shelves.
Recent reports from other shoppers whom I know well allege that there are meal moth grubs in the packets of dry goods (rice, pulses, pasta etc) - if true, this raises questions about storage within their supply chain. People are supposed to eat food from here?
Despite several complaints, Sainsbury's CEO and local store management seem supremely unbothered. Well, maybe not quite.
The Sainsbury CEO's office suggested that I go to the New Cross Gate store and 'shop' with the store manager so he could see what I and several other shoppers have been complaining about.
How about their store manager just looking at the store and the way that customers react to it? Why would I want to bother when they can't seem to take on board what people are saying to them? Why are the staff so unmotivated to say or do anything? What does that say about the organisation? read more