This has to be one of the worst Sainsbury's stores I've ever used. Sure, it's convenient, but the service is shocking. I can forgive the slightly-higher prices and reduced range of these smaller stores, that is a consequence of the town-centre location, but some of the staff are incompetent and just plain rude.
Several times I've seen other customers resort to insulting the staff directly, and while I would not condone this, the surly attitude of many of them and their habit of double-scanning items is a major negative against this branch.
You will find one or two members of staff who are helpful, polite, and appear to know how to use their till correctly, but these people are let down by the rest of them. It is noticeable that you regularly hear the staff complaining to one another about x throwing a sickie, or y planning to turn up late tomorrow, which suggests very poor management.
Till receipt C0033 #0079 11:27:29 1Jun2013 S04098 R003 On this occasion, the checkout man decided to scan one bottle twice (I had two), pack one, pack some crushable items, then scan the second bottle and throw it on top of the rest of my shopping. I guess in the few seconds it took to scan four other small items he'd forgotten he'd already scanned the previous item twice. read more