Was not quoted a price or service charge. In the end he wante 225.00 for just reversing a door handle and perhaps oiling the wheels. I raved this was extremely high as the tech said the door was already working. The owner reduced it to 175.00 and told me in a harse manor not to be late. I used them before but at these rates I am sure I can find plently of people for way less that are lic and insured. I told him in the end although I have used them before this was the last time and he welcomed it read more

Mr. David Vietto and I agreed in writing on a price to repair a sliding door in my condo. Mr. Vietto quoted $375.00, noting that the price might be lower depending on the complexity of the work. Instead of replacing the entire bottom track, they simply covered the damaged track with a piece of metal that costs no more than $45.00 at Home Depot or Amazon. The technician claimed that the bottom rollers on just one of the doors were replaced with new ones, though I cannot verify this, as the work was supposedly performed inside the service truck. So, I paid for labor $330.00 (?). In the end, I wound up paying $375.00 plus a 3.5% surcharge for using a credit card for a job that was overpriced and not actually worth it. I do not recommend them for any related work. read more

We had a good experience with Sailer Window Repairs. They came to fix the locks and replaced rollers for a client's sliders, a few days later someone must have bumped against it and took it off the track, they came quickly and professionally to address the issue. My fiends highly recommended them as the have been working on their properties for many years, and I liked their services as well. read more

Sailer Window Repairs set the standard for window repair service in St Petersburg. Between having my personal home flood last year and owning rental properties, I have had to rely on several contractors over the past year. David was responsive, reliable and his prices are very reasonable. I needed a window repaired on a rental property that was occupied by a tenant. David had no issue reaching out to my tenant, scheduling the job and completing it in a timely manner, for less than what I anticipated. I highly recommend Sailer Window Repairs and I will utilize their services again. read more

We had Sailer Window replace 2 exterior doors and couldn't be happier with the whole process. They measured and remeasured for accuracy, obtained the permit, installed the doors as scheduled, and followed up to make sure all was done correctly and to our satisfaction. The workmanship in the door installation was top notch and everyone at the company was very helpful, friendly and professional. Would 100% recommend their services for any window and door work! read more

If you want a window fixed and not replaced, this is your team. My dog managed to break the outer pane of a double pane window, and the tempered glass was color matched. Looks great. read more

When we purchased our home, the back patio doors didn't work properly. That is an understatement, the wheels were rusted and on one door non existent. The screen door had no screen. I highly recommend Sailer window repairs. They always arrived on time with a positive attitude. They had to use problem solving skills to get everything to work together. My double sliding doors now slide beautifully and my screen door is now usable. I am very happy they didn't give up on the project. Thank you! read more

The company was very good to do business with. The quality and value of the work that was done by Mark was outstanding and very helpful and made sure everything was perfect when he left our home. Thank you for everything. Pleasure working with you. read more

If you want window repairs, this is the company to get! Unlike other window companies that SAY they repair windows, it's just a ploy to sell you windows (they don't repair at all). Arthur Sailor Windows ONLY do repairs so they won't try to sell you windows you don't need. We were contemplating buying windows and this company fixed our broken locks, latches, cranks and balances for a tenth of the cost of buying new windows. Call these folks, you won't regret it. There are dozens of many window scammers out there. Don't be conned. read more

BJ did a great job of fixing my garage door screens. He showed up on time and went the extra mile to try and prevent future problems. Do not hesitate to use Sailer Window repair services. I searched for a long time for a company that would repair the rollers on my screens. So happy I was referred to Sailer! read more

I highly recommend. The glass panel next to my front door got broken. I was concerned about it because it was built in with wood trim around it. Warren did a great job of explaining to me how he could fix it when he came out to do the estimate. Once the custom glass came in, I think it was David who called to schedule the install. Maybe it was a different David, but the one star review mentioned an unpleasant David. The person who called me was pleasant and professional. Warren came out and removed the old glass and installed the new glass, replaced the trim, and even fixed where there had been some rotten wood. It looks great! Excellent work at a reasonable price. read more

"BJ" (or was it, "JB"?) showed up on time, the day after I called Arthur Sailer. Turns out, it's a multi-generation business and BJ (I think that's right) fixed the problem forthwith. He was very chill with my dog who can be reactive at times. I'm really happy with this company. read more

I was very happy with the work done to my windows. Warren was very knowledgeable and was able to fix all of the issues that needed fixing. Great job! read more

This is a small company with only two people, but I prefer that in most cases because they are usually more affordable. Nowadays, searching for good and reliable people to come out and do any kind of work is an ordeal. I've had so many of them not show up! I had a listing with a window that needed to be repaired before a closing so I called and left a message. Got a call back that afternoon and had them at my listing the next morning. Repair was done in literally 10 minutes! They were nice and very professional. I would definitely use them again in the future. If only all service calls were this painless. read more

spoke with David to try to set up an appointment to get some windows fixed. He was very rude and unwilling to help right off the bat. Told me my location was too far out of the way for him and I would have to wait weeks in order to get an afternoon appointment. With my schedule being limited I went for it. Never set an actual date, said he would call me sometime the first part of April to set it up. Calls leaving me three messages, all within a 2 hour span, stating that if I did not call him back my appointment would be canceled for the following day. An initial appointment was never made but insisted that if I didn't take this time I would have to wait another two weeks. he was very rude and demanding with his messages and ever worse on the phone when I actually spoke to him. I mentioned that you cannot expect people to be available without enough ample notice. Again an actual appointment was never made. His response was if I don't like it, find someone else and he hung up on me as he obviously did not want to hear what I had to say. The level of anger that he reached, his tone and unprofessionalism was completely unwarranted. The bottom line, if you work a customer service position that requires you to go to peoples homes, there is travel involved. I do not believe that going from Clearwater to St Pete is that unreasonable . Save yourself some time and aggravation and don't even bother calling this guy. Horrible horrible customer service!! read more

This company is great. From the initial outreach I made through completion of our window repairs this morning, the communication was great. We received an immediate on-site quote. As soon as we decided to go with A.S. for our repair, they quickly fit us into their schedule for the repair. They completed the repair and explained how they fixed our windows. We were really happy with Dave and Noah and would not hesitate using this company for future work should we need to. read more

My house was built in 1961. Yeah that long ago. The Florida room windows could no longer be replaced as the frame size is no longer made. When I found out the old windows could be repaired, I thought, what do I have to lose? Wonderful job! The cranks all work, some needed replaced. New screens! Ah! Looks great! read more

Arthur Sailer Window Repairs is truly a wonderful, reliable, fair and reputable company. I had them repair three thermo windows along with replacing five windows that had a stain glass film on them. The team came out, did the measurement, provided a quote within 24 hours and the work was all complete, including the custom glass in three weeks. Warren and the installers were courteous, fast and clean. Best of all their rates hands down beat any other quote. Thank you team for your outstanding service! read more

This company is awesome ! I have used them many times over the last several years ! It is a family owned business and the service is exceptional ! I highly recommend them ! read more

I called on a Friday, sent some pictures of what I needed repaired. Gave me an estimate over the phone. Showed up on Monday exactly when he said he would. Fast and efficient. Price was as quoted. We had five windows that would not stay open. By the time the job was done the windows worked great. So happy we called this company! I will forever use them and refer them to all of our friends and family. I hit the jackpot with Arthur Sailer Window Repairs! read more

THANK YOU, THANK YOU, THANK YOU!! I was trying to clean the window this morning and I broke it. It was the front window of my condo and I was unable to secure the window and was in a total panic. I googled window repair and began calling to see if someone would be able to come out to repair it today (Saturday) because it was completely open and unsecured. ARTHUR SAILER - OWNER DAVID VIETTO - is my hero. He not only answered the phone and assured me that everything would be fine - he came out immediately and secured window and home. I am totally speechless and am so grateful for what he did today. If you need window repair or are in need of new windows - I HIGHLY recommend ARTHUR SAILER WINDOW REPAIR & REPLACEMENT. David was amazing, he was fast, efficient and provided incredible customer service. Thank you David from the bottom of my heart. I was blown away by your willingness to help. Thank you for your professionalism, efficiency and your willingness to help me. read more

fast service and fair pricing. i had a jalousie window that was broken. i called on friday. they called on sunday to let me know they would be here monday morning. by noon the window was fixed at a fair price. would use again if needed. read more