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Saigon Soul Food

5.0 (2 reviews)
ModerateImported Food
Closed • Closed

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16 years ago

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Pagoda Downtown Restaurant - Burned food

Pagoda Downtown Restaurant

1.0(3 reviews)
0.6 km

THIS HAPPENED AT THE NEW LOCATION ON MAIN ST - 1247 MAIN ST…read moreE ....................... Ordered food and ended up with a disappointing fiasco. Contacting the restaurant was a little difficult but I eventually was able to get a hold of somebody. Despite that the ordering process went smoothly. Delivery was very delayed. I contacted the restuarant to see what the status was on my order. The person at the front desk stated that delivery person came to my place of residence and called upon arrival. I confirmed that I didn't recieve the phone call or any missed calls. Turned out the phone number was incorrect even though I confirmed my number when ordering several times. human error, I get it. No big deal. I was then asked if I still wanted the meal. I stated yes due to having guests over that evening. They confirmed that the order would be redelivered. The transaction went fine and the delivery guy was tipped, as always. Turned out the guy I was speaking to was the delivery driver. I thought nothing of it. Maybe the delivery guy was elsewhere and couldn't get it out fast enough. Moving along, I opened the containers and the food was burned. So much for being patient. I called the restaurant to see if the matter could be resolved. The " delivery guy " picked up. I recognized the voice. I told him about the mishap with the order. He then proceeded to tell me that he knew the food was subpar but it could possibly still be edible. I couldn't believe what I was hearing. Who knowingly sends out defective food???? I stated that I wanted a full refund. He then started to whine about it and stated that he would give it to me tommorow. I've never heard of such a thing when it came to restaurants and refunds. Any refund I recieved from such establishment was recieved the same day. He was very close by but kept giving me excuses. Eventually he agreed to give me a FULL REFUND in CASH that same night and to meet him outside in a few minutes. Okay, done. He called me and told me that he was downstairs. I met up with him, thanked him for coming out to give me a full refund. He then proceeded to interrogate me and tell me that I was only getting money back for 1 item. I told him that he was breaking the agreement of the full refund as promised during our phone conversation. He proceeded to confront me and tell me that I wasn't getting my money back and sped off. I called the number that he originally called me from. He then proceeded to verbally assault and berate me in a horrible manner. He even called me back from a private number after I hung up him the first time. He continued to disrespect and insult me even to the point of stereotyping typing and making racist comments towards my skin colour and financial status, despite he also being a person of colour. He refused to give me the full refund despite agreeing to it and demanded that I return the food the next business day to get a full refund. I've never heard of such a thing.Honestly, as a loyal customer with all of the previous owners up until now. I can truly say that this had been the most dreadful, racist, discriminating and deceptive experience that I have ever had with a restaurant. It is highly disappointing to permanently end my business with them, it used to be such a nice restaurant. It is a shame that it has now become below unsatisfactory due to the ignorance, dishonesty and disrespect displayed by the " delivery guy ". Treat your customers better or move along. Be well.

Do NOT order food from here; if I could rate it zero stars, I would. There was NO CONCERN regarding…read morefollowing COVID 19 safety protocols-- I was actually treated incredibly rudley when asking the driver to follow them. Despite that, the delivery charge was raised astronomically (5 times what they claim). If that's how they handle a delivery, how can you trust the food handling (it's in the garbage outside our house). When I called to address this, the individual that answered was incredibly rude and told me to call lawyer. My response was that I'll let people know via the internet because it's not acceptable, so I'm letting you know: DON'T ORDER FROM HERE!

Forbidden City Chinese Restaurant - Inside

Forbidden City Chinese Restaurant

2.6(14 reviews)
0.8 km

When I order my meal to go I always specify 5 plum sauces…read more,5 soya sauce ,5 mustards and one Extra bag of dry noodles They repeat my order and I repeat my condiments order yes yes they replay.I pickup the meal get home and 40% of the time NO CONDIMENTS What NO CONDIMENTS again. Called and complained and still happens. Ever since the new owners took over their food is not as tasty they don't have any customer appreciation The Dining area is depressing and the table service needs upgrading. Find another restaurant I did Thank u Gregory

Surprisingly good Chinese place we found totally on accident!…read moreOn the outside, it looks really run down, but the inside is quite big and spacious. When we went for lunch, there was only another family there so we were seated immediately. We ordered the General Tso's chicken, Mapo tofu, and sticky rice. We ordered two small bowls of rice too (which ended up being BIG bowls!). The food here is SURPRISINGLY DELICIOUS! The General Tso's was the right crispyness and the chicken inside was juicy, and not too much sauce overpowering. I think it probably was one of the best Asian style fried chicken dishes I've had. The mapo tofu too, wasn't too strong in flavor and the vegetables also mixed very well with the dish. The sticky rice wrapped in bamboo leaves were smaller than expected, but each order comes with two, so it wasn't too bad. There were a LOT of people picking up orders or taking out their orders, but I think the food was worth eating in at the restaurant. Definitely will visit again! :)

Photos
Forbidden City Chinese Restaurant - General Tso's

General Tso's

Forbidden City Chinese Restaurant - Mapo tofu

Mapo tofu

Forbidden City Chinese Restaurant - Wonton soup dumplings with mystery meat

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Wonton soup dumplings with mystery meat

Euro Taste - Half of the drink aisle

Euro Taste

5.0(5 reviews)
88.5 km

Awesome selection of Eastern European foods and drinks! I went to look for items from the country…read moreof Georgia, and found several items, including mineral waters (Borjomi and Nabeglavi), they also had Naktaktari tarragon lemonade, and several Georgian foods including Thkemali sauce, khmeli suneli spice, and several other foods I used to enjoy in Georgia including Jacobs coffee, Turkish coffee, Mayo and ketchup in the pouch, etc. They have a cooler of cheeses, kefir, fishes, and meats, a deli, as well as a freezer of dumplings, ice creams, cakes, and other frozen items. There's an aisle of sweets and an aisle of baking ingredients. Another aisle of non perishables, and drinks, and bulk candies as well. Even a pharmacy. Really a great variety and different items than what I've seen at other Eastern European stores in the area. Highly recommend!

Came back here the other day and got some Kvass, Sirki (Russian cheesecake dessert), pelmeni…read more(Russian dumplings sold frozen), some deli smoked meats and cheese. They have one of the largest selections of Kvass that I've seen out of any of the Russian/Ukranian stores and all very reasonably priced. They also sell Kefir. As mentioned in the previous review, they also sell medicine/pharmacy that you'd typically find in Russian and Eastern Europe, so it's pretty unique to see it out here. Store clerk was friendly.

Photos
Euro Taste - Inside Shot

Inside Shot

Euro Taste - Non-perishables

Non-perishables

Euro Taste - Georgian finds: Natakhari brand pear pop, Borjomi (mineral water) and Tkemali sauce.

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Georgian finds: Natakhari brand pear pop, Borjomi (mineral water) and Tkemali sauce.

Saigon Soul Food - importedfood - Updated May 2026

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