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    Saigon Roll

    4.3 (3 reviews)
    Closed 11:00 am - 8:00 pm

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    7 months ago

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    The Vault - Roomy and bright

    The Vault

    1.6(5 reviews)
    5.7 km

    This is an extremely good restaurant with amazing food. Such a great find for a local restaurant…read more They opened mid 2017 and the food is always very fresh and incredibly tasty. They really know what they are doing. The staff are very friendly and polite. I just love it here. Today I had the Thai Curry Beef Hotpot with a Vietnamese Spring Roll. Perfect, yummy and all with no wait. Eat in or take out.

    Terrible customer service!! Never experienced anything like it…read more Ordered take out from "The Vault" on Preston Ave, when we picked up our order one of the items was in the wrong bag and the owner had to run out to the vehicle to swap out for the right item before we took off. Upon arrival at home we realized that the remainder of the order was all wrong. We called back and spoke with the owner to try and notify them of the wrong items, after explaining what we had ordered and what we got instead, he proclaimed that he didn't screw up and that we were liars. I told him that in all my life I have never had anyone from the restaurant industry call me a liar before for bringing up an error, I believe that in most circumstances the customer is usually right and everywhere else that I have been will have no qualms to make things right. The last thing he wanted to do was to help us out, he went on to explain how he donates 10's of thousands of dollars as well as food to charities. I'll applaud him for that but really buddy you have the audacity to tell a customer that over the phone but yet you can't eat the cost of $25 to make the order right and keep a customer satisfied and happy. What a joker. I have never had to leave a negative review for any other restaurant in my life because any issues I have ever had were dealt with in a pleasant manner. The owner would not admit that he had made a mistake and carried on to call us liars in our conversation not once but twice!! We like supporting local places but we don't appreciate being treated as such, we will not be back to either location and I will make sure to spread the word.

    Photos
    The Vault - Butter fried shrimp

    Butter fried shrimp

    The Vault - Mixed vegetables tofu.

    Mixed vegetables tofu.

    The Vault - Small regular won ton soup

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    Small regular won ton soup

    Saigon Roll - vietnamese - Updated May 2026

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