Second time I've ever been waxed and when the other location was not pleasant to me I made my…read moreappointment at this location. The associate who checked me in was nice and professional. The aesthetician was pleasant and professional. The entire procedure took less than 20 minutes from check in to payment. I didn't get the name of the aesthetician but she was good. She made sure to tweeze the hairs which didn't get waxed. And she made me feel at ease during the procedure. I would return. Plus there's lots of parking which is always nice.

Priscilla has been great all the times I've visited her! She's an excellent conversationalist and…read morealways does a perfect job.

I was really nervous to try waxing again after past experiences, but Gina at Grotto completely…read morechanged that for me! She made me feel instantly comfortable, was super professional, and delivered amazing results with no irritation or issues afterward! Highly recommend over the chain monthly membership waxing salons!

I've gotten two amazing facials from Miss Charlize. Her massage is impeccable please see her for…read moreyour needs

I have seen Vanessa off and on for years, and as an esthetician, she is good. However, I had an…read moreappointment with her today, and I got turned around on my GPS (new car) and was a little over 6-7 minutes late for my appointment. I acknowledged to her that I was late. I even called and texted her to let her know. When I arrived, I apologized and would have rescheduled my appointment. However, when she spoke to me, she was filled with attitude and was very unprofessional, which left me in tears. After my apology, she told me she wasn't going to see me even though my appointment was for up to 45 minutes, which I have email proof of, and you can see below. She claimed it was only a 30-minute appointment. There is a courteous way to speak to people, and the way she treated me was not at all professional. I will not be returning.

I have received numerous treatments with Vanessa. I have struggled for YEARS with really bad…read morerosacea and redness leading me to cake on my makeup. I have been receiving Photofacial treatments for this skin disorder and have seen HUGE results. Not only has the redness diminished but my skins texture is soft and smooth! I have also enjoyed a few facials and they are put you to sleep amazing! I have also had waxing, and eyelash lifts. Highly recommend Vanessa!

Love love this place. Both of these ladies do wonderful…read morejobs. Eyebrows are glamorous and beautiful.

Great place! The employees are so friendly here and truly take their time in all of the services…read morethey offer. 10/10

Great experience in quality, service and vibes. They're always friendly and excellent…read morecustomerservice. You get what you pay for. I got a Himalayan Red Light therapy pedicure. Totally recommended.

The environment is clean, beautiful and relaxing. I always request Henry when he is available. He…read moretakes extra care and does an excellent job.

My eyebrows always look great! Everything is always clean. Prices are reasonable. It's always easy…read moreto find an appointment time that works with my schedule.

Always friendly and welcoming. The atmosphere is very relaxing as you enjoy seeing bits of farm…read morelife that is Faith's other passion. I have been going here for 10 years; Faith is a professional using great products to leave you feeling smooth and confident.

I'll start this review by saying that looking at different options for "manscaping" and other…read moreprocedures is at times a little bit of a task - I had looked into numerous different options for tightening the jaw line and finally found Cool Clinic by Always Beautiful - from the consultation with Veronica to the scheduling, everything was beyond easy. Jodi and the entire staff were beyond helpful and extremely accommodating - would absolutely recommend these guys to anyone interested in any sort of cool sculpting.

I've been seeing Ali for 10 years or so. She's incredibly detail oriented which shows how much she…read moretakes pride in doing a good job. She does impeccable charting so she knows exactly where she injected before and how much she used. She has me make a bunch of faces to check, and double check, where I need the Botox and filler. I tried Volux for the first time to improve my jawline, and I think it looks amazing! I highly recommend Always beautiful!!

Went in for my first spray tan experience. Didn't know what to expect. The esthetician was…read morethorough with explaining the process and made me feel very comfortable. I was doing a trial run for my daughter's wedding and I really liked the results. I'm heading back in about a week. The pricing is right, the place is chic and clean. Good location to for SE Aurora.

Service Requested: Full Brazilian…read more Scheduling: Easy. 3 clicks and I had an array of time options for a same day service. Parking: Huge shopping center lot. Cost: $60 - Average. Currently they are offering half off for your first service. This place was comfortable, friendly and kept me relaxed. Gina Bloom is exactly who you want for this service. She pays attention to detail and makes the experience as painless as possible. I will definitely be back For my next wax and to try one of her facials.

I had a hair cut and highlights with Madison Roland. She is absolutely amazing, and I highly…read morerecommend her! I got a cute layered bob and some golden highlights. Madison is a talented stylist, and gave one of the best scalp massages i ever had during my shampoo. ​

My story: Since July 2025…read more I've been battling liver failure, multiple sclerosis, and seizures, and have been in the hospital with both issues. I just wanted to feel pretty....after losing my career due to my health and more. The history: I've been a loyal client of this salon for two years without any issues. However, my recent interaction with this business has been more than disappointing. While my salonist Elona is a great person and very professional, the manager is the complete opposite--rude, judgmental, and hostile. The Problem: Poor color uptake I was ALREADY scheduled for February 27th for a redo of my full color hair treatment, which first only lasted three weeks, compared to the seven months it lasted before. But then get called day of they had to reschedule me because Elona got sick and the soonest they had was Sunday, her day off normally, but she was seeing other people as well. I was told she would not be able to dry my hair, which was fine. Day of appointment: Sunday March 1st Unfortunately, my car's CV axle broke, and I was stuck on E470 and was unable to make it, and she didn't have any other time that day. Today: I called today to make an appointment since I own two vehicles, but this time the manager picked up the phone and immediately I was told no. Completely unapologetic and didn't understand my situation. I explained that I had been through a lot and being sick, and that my liver and brain problems had made my hair look unhealthy, and paying $ 150 for my hair to look healthy for three weeks was not fair or right. I was willing to pay half the price, but all she said in a mocking tone was, "I'm sorry." It's disheartening to be treated so poorly as a two-year client. What really pisses me off was her saying it's the next month...what difference did 1st and 2nd make? You break policy 1 day and then go back to it 24 hours later? Conclusion: If you're considering getting your hair colored and then experiencing a personal tragedy, such as becoming terminally ill or losing a child or spouse, be warned that this manager won't care, in fact, will be inconsistent on following their own policy.

Mani Pedi needed asap and I found them here on Yelp. They took me as a Walk-in and were Very kind…read more Loved the cleanliness Calm vibes And music - no TV just peaceful music ( which I loved - truly was able to wind down) Will be back again. P.S. I find it refreshing when a conversation doesn't feel forced and so appreciate the quiet time and actually found my mani pedi extremely relaxing.

Super clean and they were able to fit my friend and I in for a mani/ pedi with short notice. Mona…read moredid a great job on my cute gel mani and pedi!