This is my number one Choice to keep my Carrier Ac roof unit up to Par…read more Unit installed with the house in 1979. That's a long life. I do my paid Annual tune up with Sampson. Today i have Dylan again and an assistant. They would change my ac house filter at no charge if i have the replacement. But i do it myself every 100 days . ....so its also due this week. ...I get them online now. This is a great Vendor. update later AM. : i needed two areas resealed that might weep or are weeping. And a exposed to the sun/weather insulated wire that finally is cracked and would let in water (rain). So, they offered me a choice i could do it with advice and pictures or let them go back up and finish the three items. So the new house policy is less ladder work for me , so simple decision. Handle it Dylan !! Ok Sir, we're on it.

My experience was far different from most of the reviews. I explained that the system on my rental…read moreproperty was running, but not cooling to the desired setpoint. I also told the dispatcher that I had a two story house with a roof unit, so the tech would need an extension ladder. They sent their most inexperienced tech to troubleshoot my AC. When I arrived at my rental propery, I saw an extension ladder against the side of my house which was far too short to safely reach my roof. I climbed up the ladder, a bit unsure about its stability, and called out to the tech to tell them I was moving their ladder to a more accessible area for the roof. The tech had replaced the condensor fan contactor, telling me it was bad. I commented that the fan was previously running and that the contactor should be good. The tech said that the contacts were burned. Regardless, the contactor worked, and the burn marks are the result of 20 years of service, not a defective part. Former electrician speaking here. The next day, the unit still wasn't cooling so the tech returned. He removed the evaporator cover panel and we both saw the evaporator coil was a solid block of ice and needed to thaw out. I reiterated that the contactor wasn't the issue. The tech said he wanted to leave the part in since the other contactor was so old and would probably fail soon. I told the tech I didn't want to pay $275 for a $15 part, but that I would settle this with the office. We had to wait another day for the coil to thaw. Meanwhile, my tenants are uncomfortable with the higher inside temperature of the house. Fortunately, another tech was assigned to address my AC issue. I requested that the refrigerant level be addressed. The tech confirmed that my system was indeed low. I explained the issue with the unnecessary contactor and the tech told me he would remove that from my bill. In the end, the bill was a wash because the cost of the refrigerant was exactly the same price as the contactor. How convenient. In the end, three days were wasted and nearly $400 spent to get the system running again. I just can't help but think that had an experienced tech diagnosed the issue first, it could have been taken care of for less money and a lot less time and inconvenience. I can't afford to take those chances again so will not be using or endorsing Samson and Sons.

Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

Needed a pressure control valve installed. Was told by another company it would be 1900. Contacted…read morea few other companies and one was Cool Willys. Starting with the actual person who answered the phone last night, she was so kind and knowledgeable!! John was the plumber who showed up and from the moment he arrived I felt confident in what he was saying. Not only was the quote 700 less, but John was willing to fit me in the same day and come back later so I could get some things done. He was very professional and kind and courteous and showed me everything he was doing and didn't talk down to me. Do I recommend them?? You bet!! 100% I will definitely become a repeat customer and will recommend. Thanks John!!!! And thanks Cool Willys for the exceptional customer service and professional people you employ!!

I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

I rarely write reviews, but I wanted to let others know about my experience with FamilyAir. They…read moreinstalled a pricey ac unit on the roof of my townhouse. A few months later I received a very high elec bill. FamilyAir promptly came out, found the issue and repaired it. Over a 6-week period, my bill was $800 higher than in previous years. FamilyAir was very responsive and helped cover the cost associated with the problem. I highly recommend FamilyAir, a company of INTEGRITY.

Required several callbacks on improper installs. I ended up fixing things myself. Rip off charges…read moreand refused to document hours worked. I would recommend only to people I hate.

We kept having ac trouble only on the weekends. Rincon came and quickly figured out the problem and…read moredid a quick fix. It's been a week and no problems. Price was very reasonable considering the effort on their part.

Asked them to come over and fix my roof heatpump. Took a circuit board out and told me it was…read morefried. Eventually gave me a quote I guess it was fair. Called twice to get my circuit board back guy came back without it. Our daughter had just died and didn't have time nor was in the mood to deal with it. Now I'm thinking I'll report the theft and go to small claims. Anybody have any ideas.

The first two bidders said I needed a new roof, 14k and 17k. Enrique Jr. was my estimator. He told…read moreme my roof is old but that I do not need a new roof, just a good power wash and coating. For a fair price, which is all you can ask, really. After seeing the results, I'm very happy I went with Renewal.

Jr. tried to cheat me by doing only 2/3rds of the job. When I offered to pay 2/3rds of the invoice…read moreSr. lost his mind. He a sent threatening text demanding "I make myself available". Renewal Roofing then called my number repeatedly leaving no messages! Renewal Roofing came to my home with two truckloads of roofers trying to intimidate me. I armed myself and chased them away. I have filed an Injunction Against Harassment against Sr. because his behavior frightened me. Be very careful in your dealings with Renewal Roofing. Get a detailed contract and hold them to it.

I had a great experience with Platinum Heating & Cooling. When I called, Jay made sure they got…read moresomeone out to my house quickly, which I really appreciated. Manny was the technician who came out, and he was outstanding. He took the time to help me figure out what was going on with both my AC unit and my water heater. He didn't rush the visit, explained everything clearly, answered all of my questions, and made sure I understood my options. Both Jay and Manny provided excellent customer service from start to finish. If you're looking for a company that's responsive, honest, and professional, I highly recommend Platinum Heating & Cooling. I'll definitely be calling them again if I need HVAC service.

I called at 9am on a Friday... in AUGUST... and Platinum Air immediately answered and had an…read moreopening at 1-3pm that SAME DAY! I was pleasantly surprised. I called them to service an AC unit that was blowing but not producing cold air. My technician, Andrew, called to let me know he was running early, again a pleasant surprise! He had my AC unit up and running in less than an hour. He explained exactly what had happened, a bad breaker apparently, and fixed it in a jiffy. Rates were very reasonable: $99 charge for breakdown service plus a very reasonable cost for a breaker repair. I will DEFINITELY call Platinum again if my AC goes out.

I found out the the main water line had ruptured under my house. Called Goettl and they immediately…read moresent out Caelin to evaluate. He crawled through a very tight crawl space, found the broken pipe and explained that the pipe they used originally was sub standard material and there was a class action suit because of it. He explained that the entire house would need all water pipes replaced due to the sub standard pipes used on my house. I spoke with the office and they immediately set up time to do the replacement, how much it would be and that it would take about 2 days to complete. On time Julian and Jeff came out, did an entire house inspection, and got to work. They couldn't complete the entire house in one day, but since I have 2 bathrooms in my house, they completed all the house except the master bathroom, leaving us for the night with one working bathroom. Julian and Jeff came back early the next day to complete the job. This cheap piping was all through this house, but they replaced all the inside piping with proper copper everywhere, bathrooms, showers, tubs, kitchen, laundry, water heater... all copper, all professionally installed. Perfect! There is a reason everyone has heard of Goettl. Excellent response, immediate action, making sure the entire house was piped perfectly and correctly. And sweeping and cleaning up behind themselves.

Goettl provided estimate and got back to us quickly on Sunday to set up Monday appointment. The…read moretech came out and did a great job. It was a tight fit on the water heater replacement but it worked out fine.

The company uses AI customer support. I could not speak to a human--the AI support option…read morescheduled an appointment. After waiting for a call from the company's repair person (as stated by the AI customer support), no one called or came to complete the service call within the service appointment window. I called three times, but I was still unable to speak with a human customer support agent or repair technician.

We had a leak in our outdoor faucet and Daniel came to take care of. Daniel was fantastic, walking…read moreus through the process, the possible fixes and ultimately did the work needed. He was kind, helpful and did an absolutely fantastic job. Highly recommend.

John and I paid attention as Elijah worked systematically and throughly to inspect and prepare our…read moreA/C and a rental A/C as well as split units, for another hot summer. A father son team. Recommended to us by a friend who has longevity with Affordable A/C and no regrets John and Marcia Flowing Wells area

Great service and cost. Our AC died and they came out and were the lowest bid. Its a Vet run…read morebusiness and his Son works with him