My experience with Total Energy Management was 5 stars. Rowdy Yates, the Home Comfort Specialist…read morewas highly professional and walked me thru the process of getting a new HVAC system. He even made sure I had a temporary window unit to use. The entire installation team was top notch!!

After 100+ degree day, we woke up to no cool air. Called the office when they opened at 7:30 AM…read more Scheduled us in and Gonzalo was at our house by 10:30. He was very pleasant and apologized as he had gone to the wrong house. Fixed our problem as it was a dual capacitor and not too expensive. Within one hour it was up and running and we are cool again I would recommend this company to anyone. Thank you Gonzalo and TEM!

I would never have this company come to your house. They send somebody and then he sits around and…read moredoes nothing for 2 1/2 hours. . Had to call the Benton PUD to come out and do it because they couldn't and still charge me $500 for absolutely nothing.

Asked for a consultation over the phone - which is free. Just got a bill for close to $300 worth…read moreof "labor" for an apprentice and a journeyman to do nothing more than provide a consultation. Called the company and the receptionist got snippy with my wife over the phone, basically calling us liars. She asked to speak with the OWNER, who had to be explained the situation like a child, because he too was being a baby about doing THE RIGHT THING. At the end of the conversation he said "I guess I'll waive the fees", and then hung up on us. This is the worst impression and service. So much so that I downloaded Yelp after not using it for years, just to share our experience. Shame on this company.

This is a wonderful company! The owner really cares and will go the extra mile to help you. I had…read morea problem that I thought maybe electrical, he came and checked everything out and it was not electrical. Once I knew it was not electrical I kept looking and found it the next day, it was a chair pad that was releasing chemical toxic fumes, I removed it and the fumes and smells were gone within a day.

Poor follow through ,refused to fix issues that arose after completion. ( dryer tripping…read morebreaker,missing outlets,items that worked before and now didn't) refused to repair without additional charge, also beware of tailend charging. I will never use again and wont recommend.

Nicholas arrived at the correct time and did a thorough job of tracing the wiring. He found the…read moreproblem and corrected it. He explained every step he was taking and i was very impressed with his professionalism He was courteouse and did an excellent job. If I ever have need of an electrician, I am going to call him first. I rate his work as excellent. 10 out of 10!

He did not show up or call for the appointment we established…read more Save the disappointment and use an alternate electrician.

This is an unfortunate review. I was contacted by Matthew on a Sunday morning who responded with a…read morefair price and asked some good questions. I responded on, sent pictures of the job site, and asked a couple of follow on questions. No response. I waited 3 hours in case he was on a job and asked for status, I got a very curt "I am spending Sunday with my family" response. I explained through my teeth that you always explain the status to a customer, and don't go dark on them. And when you do respond don't be rude. No apologies, in fact I was told that this was an appropriate response to my bothering him. WTH? Who contacted who on a Sunday?

I had 3 recessed lights replaced with bulbs that were supposed to last a lifetime…read more The first one went out after 12 months and it took me 6 months to have it replaced. The second one went out 6 months after that and another 3 months to have it replaced. Mathew did replace the switch for he thought that could be causing the issue. The third light just went out 3 weeks ago and so far I have not heard anything from Mathew.

We had great service in the past, however, it is my understanding that they no longer do…read moreresidential work.

Everything went great and my new light works great. These guys were mindful of the mess they made…read moreand I really appreciate that.

I can't say enough about Eric Klassen at Falcon Electrical. He put in our Tesla charger in our…read moregarage. He quoted us the same amount we saw online, but after the job said you know this wasn't very hard because of the location and gave us some money back. What, who does that! Next hired him to install some bathroom fans. He cleaned one, fixed another and said we only needed to put in two and not four. Very honest, great work and reliable. Huge thank you Eric!

Eric did an amazing job! We have a new house and after living in it for a year, realized there were…read morea few more electrical outlets, lights with switches, and fans we wanted to add. We also had Eric and his brother run electricity to our 12x14 shed. All of his work was so impeccable! It all looked like it was originally built into the house! He pays attention to every detail. I cannot stress enough the quality of his work! I have recommended him to several friends and coworkers and they have all had the same experience. If you are looking for an electrician, don't hesitate to give your business to Falcon Electric. He is very fair with his pricing and is one of the most honest professionals we have ever hired. Help support our local small businesses!

Great service. Professional and reasonable price . I recommend highly and will definitely call…read moreagain!

They are amazing! I have used them several times. They come out right away and have always been…read moreable to fix the issue.