I've never had hair extensions before and wanted them. Did some research and came upon Hair Fusion…read morein Mokena, Illinois. BEST decision I made! I've been going for about a year and a half now and to say they're amazing is an understatement. Ursula & Katherine are two amazing ladies! I get complimented on my hair daily and I owe it to Katherine. She is just simply awesome!! Ursula is the sweetest I HIGHLY recommend Hair Fusion. If you're looking into getting hair extensions, go to Hair Fusion! I honestly can't say it enough. When I have other hair stylists compliment my hair that's an awesome testament to Katherine. Easy to maintain and the most comfortable experience!

I'm honestly bummed about my extensions. I was quoted $1200, which turned into over $2000 when I…read morewas there. I wanted to get them because them because I just found out I have alopecia, which I expressed to in my consultation. She looked at my hair and said it would work to cover my balding spots, but didn't tell me that I couldn't cover those spots until after she started. If I would have known that, I wouldn't have done it. I feel scammed. Very disappointed.

All of the ladies were really nice and seemed to be doing a really nice job on all of the other…read moreladies who were in there to get services. They were doing hair, dyes, haircuts and shampooing. When the customers walked in, they were greeted with a smile and were known by their names........which means that they have been coming long enough to become familiar with their hairstylist. I will definitely be back!!!

Absolutely the worst! I was discriminated against here! I was overcharged! And I had to come back…read morethree times to get my hair corrected! Do yourself a favor and do not waste your money at this poor establishment. Poor customer service. Poor stylist. Spend the extra hundred dollars and go somewhere where you truly deserve it. Because every woman deserves a hair salon better than this!

Poor hair color experience. Salon hair color charts are not updated. Records of what color…read morecombination was used on a client is shared only after escalation to salon manager. The attitude from salon manager - trust us to decide what color to use on your hair is unsettling.

I was very disappointed with my recent experience at this salon. I invested over $400 plus a $100…read moretip, expecting professional results and service, but unfortunately that was not the case. 1. Service Quality - My highlights came out yellow/orange and uneven, without proper toning or blending. The stylist also did not provide the blowout that was part of the service, and I was sent home with wet hair. 2. Follow-Up Visit - I had to return the next day just to receive a toner, yet again I left with wet hair. For the price, I expected a polished, finished look, not multiple trips and unfinished service. 3. Customer Care - When I raised my concerns with management, instead of an apology or solution, I was told that the stylist "shouldn't have taken me because she stayed late." This response felt dismissive and unprofessional. Overall, I left feeling undervalued as a customer, despite the significant amount of money and time spent. A simple acknowledgment and correction would have gone a long way, but unfortunately, that never happened. Emily, Hair Stylist and Kelly management/owner.

My son and I have been getting our cuts from Brittany for quite a while and my daughter got her…read moreends trimmed for the first time by her (at 7 years old, yeah it's long!). We are always very pleased with our cuts and she really takes her time, even more so, now that she has her own suite!

I love Michelle Miuccio! She's been cutting my hair regularly for over a year now…read more (though I don't have much hair anymore). And she always manages to make me more handsome than when I walked in :) But mostly, I love going to Michelle because she always has such an amazing positive attitude and you can tell she really loves what she does. She has the greatest personality and natural skills that make me really look forward to my appointments. Michelle will go out of her way to find a convenient appointment time and I also appreciate that she has a mobile phone scheduling AP which sends me an appointment reminder text. It gives me great pleasure to give Michelle Miuccio my highest recommendation. Dr. Wolfe

I have been going to Mackenzie hair parlor for the last two years after I moved to the area and I…read moream blown away by the level of service and attention to detail. There's a lot of "chain" options in the area - Mario TRICOCI and to some extent Jeffrey lamorte but the attention I get and the knowledge shared by the stylists is truly unparalleled. I've seen Carolyn, Julia, and Kay and each has brought their true A game. Carolyn is the business owner and you can tell she creates an environment where her stylists are respected and respectful of each other! I mean how many salon chairs have you sat in and observed petty fighting? I've always been so relaxed and honestly enjoyed my time there chatting in the intimate and beautifully designed space. Its aesthetic is truly precious and perfect for downtown Frankfort. Carolyn was so excited to have me see Julia, a newer stylist and holy cow she did not lead me wrong! I have hand tied extensions installed by Julia and honestly I feel like a goddess. The waves and styling after the installation were perfection. Kay has also done an installation for me and I never felt more confident as when I walked out of the salon. I asked for kacey musgraves and while they couldn't replace my vocal cords, they could give me her hair so I could pretend As a city expat, I was worried when I moved to the burbs that I'd miss out on the "latest and greatest" in hairstyle fashion, but Carolyn and her team could be easily transplanted to a high end salon in the most cosmopolitan of cities. If you want Kate gosselin, I mean I'm sure they'd do it for you if you asked lol but trust you will not unintentionally walk out renamed Karen. Lastly I've been going pre and post covid, I've felt that the precautions they've been taking to make me feel safe are more than adequate and I am very conservative in terms of the places I'm willing to go. So if you want to support a small business, get some nice relaxation, and feel like the stylists are just as excited as you are for your new look, Mackenzie hair parlor is def the place for you.

I used to be a client a long time ago, back when she was in Mokena. She was a super talented…read morecolorist, and I always had beautiful hair color done by her -- every 8 weeks she'd touch up my color, and the work was spectacular. I moved to Houston and couldn't get the same service or the same hair color anymore, always missing her. Now that I've moved back to Chicago, I didn't hesitate to reach out to her at her new salon. However, this time the work wasn't as good as I expected, and the charges weren't proportional to what was actually done. They did a partial highlight and toner, but no root touch-up, haircut, or blow-dry. I'm very disappointed with the work done.

Melissa has been amazing to work with for my hair loss. Super knowledgeable and always learning new…read moretreatment options. I love that her recommendations actually fit my schedule and budget. She takes her time, looks at all the possible factors, and really cares about getting to the root of what's going on. Highly recommend.

I've written reviews for Melissa before, but she continues to be absolutely amazing. She's not only…read moreincredibly talented, but she's also been such a huge help guiding me through my hair loss and helping me feel confident again. Every visit, she takes her time, listens, and makes sure my hair looks and feels its best. And her scalp massage during the shampoo? The absolute best, so relaxing and honestly one of my favorite parts of the whole experience. Melissa is caring, professional, and genuinely wants the best for her clients. I always leave feeling better than when I walked in. If you're looking for someone who truly knows her craft and cares about her clients, I can't recommend her enough!

Cas cut my hair exactly like I wanted it the first time. Second time not as good but much better…read morethan other hair dressers. Will continue to go back to Cas!!

Had haircut today. Tonya was very nice, but she said I had no layering, and was done in less than 5…read moreminutes. My hair looks like it to. Very disappointed this go around.

Charles Morris was highly recommended in the area as a family-friendly place where I could bring my…read morebaby. I'm three months postpartum and was really looking forward to some self-care. Everyone was very friendly and kind, and I was even able to book a last-minute appointment to have my eyebrows done, which I appreciated. However, the cost of the nail services is insanely high compared to nearby salons. I paid $92 for a simple solid blue color, and my nails started chipping just four days later. About a week later, one nail actually began peeling off, so I called and gave them the opportunity to fix it. I also mentioned fixing my eyebrows, as they were not shaped and I was never given a mirror to see the final result. I was scheduled to come back two weeks later (keeping in mind that I called only one week after the chipping started). I asked if I would be charged for the chipped nails and was told yes, because I was outside of their "two-week window" -- even though I had already called a week earlier. At that point, I was going to be charged around $45 just to fix the chips, which is nearly the cost of a new set elsewhere. I ultimately canceled my appointment, especially since I was never informed during my initial call that I would be charged to fix the chipped nails

I originally started visiting Charles Morris Salon due to good reviews from family. I first started…read morevisiting and had good experiences with the staff for eyebrow appointments. Before a vacation I booked to get a full set of eyelashes, facial, and haircut with toner added. First, I had shown up to my hair appointment with Eleni. She refused to perform a toner on my hair because she said that I do not understand what a toner is and it does not change the color of my hair. I reiterated that I understand a toner does not change the color of my hair but can take out brassy tones and only lasts a few weeks at most; in addition I have had my hair toned many times by other salons with no issues. Once we got to the bowl to wash my hair, she had rinsed my hair but then abruptly stopped because she said at that point she would prefer to do an all over semi- permanent color. Once we got back to the chair she then said that she will not dye my hair at all, but she can perform a simple cut because she no longer had time to perform my scheduled services ... then sprayed my hair with a water mist in order to do so. I did then agree to get a cut. The cut was an uneven blunt cut, upon arriving home my best-friend asked me why I would take scissors to my own hair due to how uneven and crooked the cut was. The next day I arrived to get my eyelashes done with Bella. I had followed the aftercare instructions as this is also not my first time getting eyelash extensions done; they all fell off less than two days later. The photo provided is one day after the eyelashes were done. Additionally, the salon was selling handmade air fresheners which I had purchased for my brand new car that is less than one month old. About a week later, it had been a hot day and the oil from the air freshener had spilt all over my car. When I went to gently wipe the oil off, it also took off the finishing of my vehicle. I then attempted to get into contact with the store manager for over one week, I had called three times and left my name and phone number. I was promised a call back all three times, but had never received one. I then was able to call when the manager Sabrina was in store (4 calls at this point), where she told me the store does not give any kind of refunds, but I can come get my hair fixed by another stylist. I also offered to send her photos of my hair and car, but she said she will only look at those things in person. She also told me she checked the cameras and that I was taken to a bowl (not what I was arguing.. yes she did take me to a bowl, but she never actually washed my hair) and that I must have mis-used the car air freshener. Overall, I felt the manager was not sympathetic or apologetic for the situation in any regards. I had never shown up to a hair appointment and been refused a service which was booked and not had one service be done in entirely or with a professional who I did not feel was there to help me feel and look my best. I shared my story with close friends, my best friend also had her lashes done at this salon around same time as we were going on vacation together and hers also fell out. My sister then shared she had a bad experience with a haircut, and my manager shared that she had a bad coloring experience and service experience with the store manager, so she switched salons. To conclude, please be aware before taking your money to this salon. Unfortunately, my brand new may 2026 vehicle is not repairable. I did take my business to another salon who were able to fix my haircut and had no problem toning my hair to get my desired effects.

I had Lynley Bartlett for a hair cut, manicure and facial. She was phenomena! As a senior she was…read morepatient, listened well, gave perfect advice to my questions. My facial left my skin so refreshed and smooth. I wanted to take a nap it was so relaxing. I will follow her after she graduates. I usually end up re-fixing my own hair after going to a salon. Didn't have to with Lynley! She's great. Spread the word. Sharon G.

I can't rate their work as I have been attempting to make an appointment for over 2 months. Have…read moreleft several messages. The school must have plenty of clients for the students, which is fantastic. I let the student who asked me to support her by making an appointment that I was unsuccessful.