Wonderful VisionCenter! The doctors and staff are amazing! I have worn glasses the better part of…read more20 years and Dr. Whitlow was the first doctor to be thorough in an exam. I used to just run in, read a board, let them look in my eye and leave with glasses that gave me headaches for a few weeks... but I moved to Glasgow 5 years ago and was recommended Whitlow Family Vision- BEST RECOMMENDATION EVER!!

Horrible service at this office! My current eye doctor partnered with this office due to closing…read morehis own practice and I'm so disappointed. His office and staff were fantastic and helpful. Whitlow office staff are rude, disorganized and generally unhelpful in resolving problems. Will tell you one thing and do the opposite. Will not be back to this office ever, hate to leave my current eye doctor after 30+ years but I can't stand the chaos in this practice.

I loved my experience here. The doc seems to really care and is real thorough. The staff (Erin) is…read morevery friendly. Overall it was quick, comfortable and precise.

After spending over a thousand dollars on glasses that fit pretty good when I tried them on, they…read morestill don't fit. I have gone back at least 5 times. They just don't fit. I ordered another pair at that same time that fit fine. The service seems pretty okay, I guess, but no matter how many times I have had this one pair of glasses, they just don't fit. I will go somewhere else to buy another pair. I had high hopes, but it seems like no matter where you go for glasses or how much you spend, they're all made in China and they are cheap crap anymore. The way glasses places seem to work, not just here, feels like a massive scam. It's not the folk that work here, I guess, it's just the product they sell. I am not amused and I really don't know what to do....

I've been going to precision for some time now and for the first time I was treated like an idiot…read more Its some how my fault and im crazy for seeing a shimmer on my one eye glass. I am wasting company money for getting another set of lens. All because he cant see the problem on my lens. He was very smart to me and it didn't matter what I said , and when I turned around the two women behind the glass window was smiling so they were enjoying the idiot as well. Oh and I learned something the eye doctor has nothing to do with the glasses part. so they cant help you figure out why there's something wrong with your lenes either. And the company that makes your lens does a perfect job too with all the new technology nothing can go wrong with the making of your lens.

I've been a client of Dr. Blocker for several years and have found him knowledgeable and helpful…read more The office staff are friendly. My negative thoughts are regarding the new organization. One year ago I obtained glass lenses in southern CA for $179 while providing my own frames. It took 1 week. Today I picked up an updated prescription here of glass lenses in my frames for $250 insurance money, plus $154 paid at the time of the visit, plus $56 paid today. The cost difference staggers me. The comment in the office was that prices go up. I will find another provider in the future.

My husband and I had eye exams on 2/2/22, and ordered new reading glasses for both of us. I was…read moreovercharged for mine; they called to tell me they overcharged me and refunded the money, but I would need to come back in and pay again. I went back in the next day and paid a second time. My husband went in to pick up his glasses two weeks later and asked them if they knew when mine would be in. They said I hadn't paid yet. My husband told them that I HAD paid. The lady said that no one told her so she would have to put a rush in then. When I was told the glasses had come in, I went in to try them on. I couldn't see out of the left eye at all. The technician said there was no way they could be wrong. He then called his supervisor. I was told the prescription on the lens was correct and I had to come back in for another exam when a Dr was there in case something had gone wrong with my vision. The day I was scheduled for a second exam (3/7/22) I got a call and was told they messed up the prescription and would have to get a new lens made. I expressed my frustration, told them to just cancel the order and asked for a refund. They said they would have the correct lens cut and be ready by the end of the day. Got a phone call that they had fixed the prescription, but I was told there was a scratch on the lens. I could come pick up the glasses, but would need to come back to get the new lens put in when it was ready. I told them that was the final straw and I was done. I told them I wanted to cancel the order and get a refund for the glasses on 3/7/22. I was told they would have to contact the owner. I got a call from customer support and told them everything that had happened. They said they would have to tell their supervisor and I should receive a call by Friday 3/11/22. I finally recieved a call on 3/17/22, letting me know that the owner said they would NOT be refunding me. They would instead give me a new pair of fitted sunglasses, and they would fix the lenses on the other glasses. Are you serious?!?? I don't want anything from them now, except a refund for the glasses. I have stated numerous times that I'll pay for the exam, but I don't want the glasses. They were just reading glasses. Nothing I need full time. I am now beyond frustrated at this point. I don't want the glasses now, as every time I look at them I would feel frustrated again. Just give me a refund for the glasses.

I would like to leave a zero star rating. The clerks are fine--but do not buy glasses here. They…read morewill give you a promised by date--a few weeks--but it will NOT be met. Plus, whenever you call to see what has happened---they rudely tell you they do not know--just a problem with "Corporate." You are stuck, as they have already taken insurance money (and your money), and say it will be a few weeks before they can refund that. Do NOT go here!

The ladies are very nice but I wouldn't recommend this place to anyone. It's a hub and you don't…read moreget to see an eye doctor. They totally got my prescription wrong and when I called them and told them I couldn't see through the top of my lenses their reply was it's your eyes getting used to the new prescription. I kept the glasses on hoping they were right. No such luck.

5 stars! I've been going here for many years. All the staff is wonderful! I really appreciate Dr…read moreAndrea Sandifer. She is kind and explains things so thoroughly. I never leave feeling unsure about anything. She is great! I highly recommend this location.

I take my almost four year old here, and they are so wonderful. The staff is always super nice and…read morehelpful. And, Dr. Simpson is always very kind to us. He always explains things out very well, without being condescending. Out of pediatricians and dentists that we have to see, this is the only doctors office that my daughter is actually excited to go and see. They're excellent with children. I highly recommend this place. :)