I've been going to Le Clair's Optical in Radcliff for a few years, and I wouldn't go anywhere else…read more Dr. Kelley is the most attentive and knowledgeable optometrist I've ever had -- which is especially important now that I wear bifocals and spend long hours at a desk. But the heart of this place is Brandon Bowen, the owner. Brandon goes above and beyond every single time -- whether it's a routine visit, a glasses adjustment, or a sudden vision concern. He's kind, helpful, professional, and funny -- and he genuinely cares that every customer not only looks great in their glasses but feels completely comfortable wearing them. This is the kind of small business you want to support: locally owned, deeply invested in the community, and consistently exceptional in both service and care. If you need an eye exam or new glasses, go to Le Clair's. You'll be glad you did -- I always am.

Outstanding customer service with an always friendly and helpful staff, highly recommended!read more

Eye Surgery Clinic of Elizabethtown Reception staff friendly and quick service. Kaylee was my preop…read morenurse, she answered all my questions and was very attentive to my meds. Autumn was my circulation nurse she explained everything and got me in and out of the procedure. Jessie ca my post op nurse explained all the discharge instructions and answered all my questions, she got me out of the clinic quickly. Janet my CRNA explained everything and keep me completely comfortable throughout the procedure. Dr Tarter is an excellent surgeon

After my doctor submitted the referral, I received a call from the scheduling department almost…read moreimmediately. Before scheduling the appointment, I specifically asked whether they accepted my insurance. I was told, without hesitation, that they did. After waiting three weeks to see the specialist, I arrived for my appointment and checked in. When I handed over my insurance card, I was informed that they did not accept my insurance. Instead, I was told I could proceed as a self-pay patient at a cost that was approximately four times what I would have paid if they had accepted my insurance. When I returned to my referring doctor's office to request another referral, I was told they had been hearing about similar experiences from other patients. Based on my experience, this felt like a bait-and-switch. I relied on the information I was given when scheduling the appointment, only to learn after waiting weeks that my insurance was not accepted. At that point, I felt pressured to either pay significantly higher out-of-network costs or delay necessary medical care by starting the referral process over.

Wonderful staff in the E-town, Louisville, and Madison offices! Recently, an issue arose about my…read moresurgery that was scheduled for early the next morning, but it was closing time for the Etown office. Minutes before closing, I reached Kris in the Madison office who went above and beyond to reach Dr. Haider about my concerns. To my surprise, he instructed her to give me his cell number so he could talk to me for which I am grateful. He cleared up the issues and my surgery went well. Do not be afraid to ask questions because Dr. Haider listens intently and patiently to every concern and/or question before he answers, and I love how caring and thorough he is with his exams. I highly recommend Dr. Haider for your eye care needs.

Both eyes had lens replacement inn2016. Excellent result. Noticed some haziness recently and went…read moreback to Dr. Haider. He examined my eyes and new exactly what to do. He did procedure with laser to remove scar tissue that had formed. In just a matter of minutes he had it all taken care of and my eyes are as clear as they've ever been. Great doctor, great staff and a wonderful experience. I highly recommend this business to anyone who needs profession eye care.

My wife recently went to Visonworks and wrote this review for me to post:…read more I went into Visionworks with a prescription from an outside specialist. The office was busy! I signed in and waited to be called. When I was called I quickly realized I signed in on the wrong sheet. I went over to the front desk, gave my name, insurance information and copy of prescription. I was called about 15 minutes later. I had already picked out four frames. Amber Hall asked me... what do you like or dislike about these frame? Then she said, Hey, let's go looking around and try some frames on. During that time she asked, what's your favorite color? I said, Green! We found several green frames in different styles. She spent time to help me feel comfortable! She went over frame-by-frame, she discussed all options with me, she was friendly and kind, allowing me to trust her, but ultimately she allowed me to make my own decision! Thanks Amber, you're the best!

I would HIGHLY RECOMMEND. The service was great and Amber is great at her job and did a great job…read morehelping me pick my frames. We will be back. Thank you!

The friendly and professional atmosphere from Dr Borders and his staff is obvious. I left my…read moreprevious eye doctor because I was not happy with my last 2 visits. My prescription glasses were not working for me. I was surprised when Dr Borders showed me pictures of my retina which shows a serious issue. He asked if my previous Dr said anything about this or about my cataracts. No he didn't. He said everything was OK. Dr Borders said I am on verge of losing sight in one eye, plus I definitely need my cataracts removed. I am glad that he was truthful and direct with me. He immediately got me an appointment with a retina specialist as well as a cataract doctor. I now feel like I am on right track to save and improve my vision, thanks to Dr Borders.

Terrible customer service and a complete lack of professionalism. 3 months after my visit and still…read morewaiting for a pair of trial contact lenses. They don't reply to emails or return calls.

Loved it here! Fantastic docs, staff and amazing choice of beautiful frames at all prices. I…read morebought two pairs for myself. So happy!

Had a horrible experience and ive been going for years i felt very rushed into making decisions and…read morepicking out a frame no one offered to help me decide was billed $65 and not sure for what because i didn't get an itemized receipt. They dilated my eyes then had me shop for grams which was not a good idea since vision was blurry and the doctor young tall guy is very sarcastic and rude and kept cutting me off. I'm probably ky going to be switching after this. unhapp!