The lobby was super clean and bright. I love the person who designed and decorated the spa. The…read moregirl that was working at the reception desk way very nice and helpful. I was taken back for my appointment right on time. The room was the perfect temperature and the music was also the perfect volume. My therapist was Amy she was the best massage therapist I have ever had. She wasn't too chatty but made sure the pressure was just right. I would highly recommend her to anyone.

Vert clean, quiet, professional spa. And most importantly excellent massages. I highly recommend…read moreNovato Hill Day Spa.

Every visit is 100% perfect. The estheticians are SO knowledgeable. I have been seeing Darice and I…read moretrust her implicitly. I ask her what she thinks I need , she exams my skin. and when she makes a suggestion I DO IT! Trust your skin to these women

When I left, I told Ariel that this was the best facial I have ever received, and I meant every…read moreword of that. I walked in and was greeted by Susannah. She was warm and friendly. Ariel came out moments later and led me into the spa room. The next hour and 15 minutes were pure bliss because There was soft music playing, incense, and the most amazing facial. It was very relaxing. Ariel gave me several tips along the way regarding skin care and answered all of my questions. I will be a regular customer and I'm so excited that Moonstone is only 10 minutes from my house.

Do Not Visit -- My Wife Was Victimized During a Valentine's Day Massage…read more My wife and I booked a 1‑hour massage (30 minutes foot, 30 minutes back) on Valentine's Day to celebrate our anniversary. We were both placed in rooms near the front entrance. The therapist assigned to my wife behaved in a way that left her feeling violated and humiliated. What happened: * During the session he repeatedly moved too close to intimate areas. * He insisted she remove her shirt and bra for a back massage after she said she was not comfortable doing so. * He left the room without providing proper draping; when he returned he only gave her a bath towel and did not provide adequate coverage. * Her room had no door, only a small curtain, and was located near the front door where people were coming and going. This made the situation especially exposing and distressing. * By contrast, I was never asked to remove my shirt and was properly draped while the therapist worked my back. My wife left feeling victimized, embarrassed, and very upset. This ruined our anniversary and Valentine's Day. I am seriously considering filing a formal complaint and possibly pressing charges. Warning to other customers: Be cautious, especially women. This establishment failed to respect my wife's boundaries and provided inadequate privacy and draping. This happened at 5pm, time noted for evidence purposes.

Great range of massages, from foot to full body, at very reasonable prices. Not a fancy spa but a…read morevery clean, quiet, clinical environment. Never been disappointed.

I have enjoyed four appointments at Angie's for full body massage and recommend Annie…read moreunconditionally. She has strong hands and an intuitive touch and always finds the knots in my back, shoulders and neck. In addition to her impressive skills as a therapeutic massage therapist she is slways cheery and welcoming which adds immesurably to the customer experience. Annie is everything i could want in a massage therapist.

Very good massage, she knew intuitively how to get the spots…read morethat need attention after my training regime. I do a lot of bicycling and weight lifting, coming off of a rowing injury that has prevented me from rowing. She was very good with working around the healing areas. Highly recommended.

My new favorite go too in town. They went above and beyond for the service I selected, I'm so…read moreimpressed, but more importantly, relaxed. I'm well versed in my massages and xianjun is one of the best!

Excellent massage by Crystal and had the opportunity to meet Lily, too! We have been big fans of…read moreEmma's and always curious about the connection to Divine Spa. Now we know, excellent customer service and attention to detail run through the businesses ! Will be back for excellent quality and value massage!

My husband booked a 100 minute massage as a surprise for a nice relaxing birthday treat . After…read morehaving a baby, some rest & relaxation sounds like a luxury. I was super ecstatic sine my last massage was when I had my babymoon. I was long due for a massage ! The grounds itself was beautiful and it was cool that the spa was in an underground cave which was pretty unique . I was excited about this spa but unfortunately , the whole experience was truly disappointing. My appointment was a 2 pm for my massage . After waiting for some time I had to ask someone to find the masseuse, which already made the experience start off on the wrong note. During the massage, the technique was not what I expected. Instead of a relaxing swedish massage, it was mostly pressure points, and I left feeling tense rather than relieved. I was basically waiting for the massage to get better but it never got any better . It was probably one of the worst massages I've had in my life . My husband booked me a swedish massage and that wasn't what I got . Also for some reason while I was getting the most disappointing massage of my life the room was uncomfortably hot. I was under multiple layers of blankets ( felt like 5 ) that made me feel overheated and unable to relax . At one point I had to ask the masseuse to turn up the AC because I felt like I was overheating . After I told her this ,she then resumes to putting my toes and hands in some hot jelly like substance. Overall , the experience I had at this spa was truly disappointing especially since I was really looking forward to feel refreshed and rejuvenated & that's not the experience I got. Also , the management running this place is non existent . My husband sent them an email & still no response and that was 3 weeks ago . For a highly rated spa , this experience was really bad and I don't reccomend this place for a massage . Save yourself some money and go elsewhere .

This spa was very nice and clean. The staff were very friendly and accommodating. We checked in and…read morefilled out the card with our information, a quick tour of the facility and went to change into our swimsuits. The robe was soft, slippers fit a bit snugged. The locker was easy to work with and could fit all of your personal items. I like how they had q-tips, shower caps, hairbrush, shaver, lotion, hair dryer, just everything you need, including plastic bag for your wet swimsuit! The waiting area was nice, I had some snacks and tea while waiting for my massage. I didn't wait long either until GENIE came and got me. She was very nice and sweet. She knew exactly what she was doing! The right amount of pressure and she focused on where I've had tension which was my shoulders and neck, also lower back. Usually I'm sure the day after but I wasn't! Which was great! I was prepared for the aftermath pain, lol. GENIE made me feel relaxed and rested. This relaxing massage was just what I needed. Thank you GENIE, you were amazing! If I lived closer to Napa, I would come see you once a month! The massage was $240 but there was a 22% service charge/tip as well. It's cheaper Mon-Thurs, Weekends more expensive. If you stay at the resort then each room has $150 credit which was nice, used it towards the massages.

I had an amazing experience from start to finish! The atmosphere was peaceful, clean, and relaxing,…read moreand I felt welcomed the moment I walked in. My massage therapist Karina was professional, attentive, and took the time exactly where I was feeling tension. The massage itself was incredible--the perfect balance of pressure and technique. I left feeling completely relaxed, refreshed, and with so much less pain and stiffness than when I arrived. If you're looking for a skilled, caring massage therapist who truly knows what they're doing, I highly recommend this place. I'll definitely be coming back. Thank you for such a wonderful experience.

Freya did an amazing job getting all my knots. The spa itself is so clean and beautiful, I felt…read morevery relaxed. I appreciate their snacks and beverages, making the whole experience filled with warmth and care.

Lovely experience all around, I see why people come here to get pampered! Felt super refreshed and…read morerejuvenated afterwards would highly recommend trying if you've never been to a Korean type spa or just in the area (have to book in advance!) Facilities were clean and lovely, they have the spas and massage rooms on the first floor and a clay and salt room on the second floor. There is a vanity room where there are plenty of snacks and water/coffee/tea for you to rehydrate yourself with. I believe you get an hour before and after your appointment to enjoy all the amenities. And if you get the scrub highly recommend coming early and softening up your skin in the spas beforehand. I got the silverbell 1 hour message, which comes with the scrub, massage, and also a hair wash. The lady was super gentle and checked in on me whether that was the water temperature, scrub pressure or the massage strength. I thought with everything going on in this it might feel too rushed but time felt well budgeted.

Actual rating: 3 1/2 stars…read more Women only spa by appointment only. Day passes available but only the day of if there happen to be cancellations. Otherwise, you'll need to book a service at least a month in advance. It's situated in Japantown. If you're driving, I recommend parking in the garage as street parking is either by permit and limited to two hours. They kindly pushed our scrub time to later since one of our party members was running a bit behind. This is the first Korean place I've been to where they requested you come an hour earlier versus thirty minutes. Seemed like a long time to soak. There's also no clock inside the actual bathing area, so difficult to keep track of time. Also, first time going to a Korean spa where they want it to be absolutely silent. I get that they are going for a relaxed environment, but kind of difficult to just soak for an hour and not chit chat amongst ourselves. The shower/soaking area is on the smaller side and for some reason, they didn't have any stools for the sitting bathing areas available. There's one hot tub, one ice tub, a dry sauna, and steam sauna. This would have been more of a three-star experience for me if not for the scrub. My ahjumma, Lee, was great; very attentive and did a very thorough job! Not mentioned in the list of services, but they also wash your hair and face as well as part of the thirty-minute scrub. After our scrub, we headed upstairs to try out the Himalayan salt room and the red clay room. They had staff cleaning throughout so they definitely take cleanliness seriously. Locker room area has lots of Aveda product toiletries and blow dryers available for after. As we were leaving, they gave a face and eye mask which was much appreciated. I can see this being a go-to place if you live in the city, especially if you prioritize relaxation and cleanliness. Just be sure to make an appointment ahead of time.