Poor Communication and Shoddy Work. They elected not to fix/finish job…read more A simple outdoor stair repair - a landing and ONE step - that should have taken 2-3 days dragged on for five weeks. Communication was awful--they rarely showed up as scheduled, and I was never updated on progress or tile design choices. I explained clearly how the tiles should match the existing pattern, even noting size differences. The workers nodded, but the final layout was random and nonsensical. When I asked them to redo it, they still arrived unpredictably, leaving me unsure when--or if--the job would be completed. The grout work was uneven, with gaps that wouldn't withstand weather, and some tiles were chipped during cleanup. They even missed areas hidden under flower pots. Despite repeated requests, the office offered virtually no updates, leaving the project frustrating and chaotic. After showing them photos of bad grouping and damaged tiles, they told me they would not be returnining. This should have been an easy job, but it was handled poorly from start to finish. I cannot recommend them.

North Shore did an amazing job replacing an entire wall of brick veneer that was degrading on the…read moreside of my house. The new brick seamlessly matches with the existing brick and you can tell that a high level attention to detail was used to complete the job. There were a few hick-ups along the way but project manager Luke and crew lead Roman went above and beyond to make certain I was informed throughout the process and that I received the best value for the work that was done and they even threw in a few extras. I wouldn't hesitate to contact them again if I need other masonry work done to my house in the future.

These guys are great. I needed a 10x12 concrete pad for a shed. John came out, gave me a very…read morereasonable quote and got the job done without delays. I'll be calling them again to do my driveway.

John and his guys did an excellent job replacing my driveway and fixing my broken concrete porch…read more The job was done right, all the hassles with city permits were done by John as well. The prices are not the lowest but very competitive. At the end of the day, I was looking for quality job, not the cheapest price. I would highly recommend this company to everyone

Did a great job adding a lentil above my basement window. Was able to come out the next day and was…read morereasonably priced. Will use again.

UPDATED 3/11/26. Here's what I had to deal with ever since they redid my patio:…read morehttps://youtu.be/tA2aaeo_bbM Original Review back in 2024: Do NOT hire them to do your patio. I had them come re-sand and reseal, and the sand filled in is falling apart on one side of my patio as well as the edges in only a few months. They came a second time to try to fix it. Told them to let me know when they come because I want to be there whey they start so I can see what they're doing. I did not trust they were doing it well. They came out but didn't let me know and only after they had started, they came to me. That pissed me off, because I explicitely told them to wait until I am outside with them because of that and that I had questions. That request was blatantly ignored. Now about a couple months later, that sand is falling between the cracks and soft to the touch, I can literally compress it with my finger and I now have sand missing between cracks all over the place on one side of my patio again. There's no way they sealed that because that sand wouldn't be soft to the touch and able to compress with your finger! It's not only soft, they don't even put enough sand in it let alone forget to seal the damn thing. The second time they came out, they try to blame it on water, as if I'm an idiot (sure after a few months I expect this to all fall apart). There's nothing that would cause this. Regular rain shouldn't cause a $2k+ job to fail after a few months. The prior company who sanded this patio, the sand was not falling apart like this anywhere. Even after 5 years. Now I'm going to have to refill that sand and fix this myself. Maybe learned a lesson, just do this stuff yourself. Do it right the first time and you won't have reviews like this. Or customers that annoy you because you can't do your job well. They claim "warranties to match our underrepresented workmanship!". What warranty? I got no warranty and even when they come to fix the mess up, it still falls down. Anyone gets rain, even down pours. It's very clear what areas they did not do properly because the rest of the patio is holding ok. I expect a job to last a few years not a few months. Rain and nature happen, we expect this to hold up at least on average 3-5 years. I'm just going to seriously go back to Menards, there's a mexican guy there who knows a lot about this, and he's told me how I can just fix it myself and save money. He explained the different sealants, etc. and the pros and cons. That's exactly what I am going to do. No more hiring people for this. The ants are even crawling into the cracks now. Good times, right before it starts getting cold outside. So glad I have to spend a couple hours fixing this sh** now. I don't normally go out and rant like this but any moron can see this is not done right. More here on my actual patio, see the problem first hand: https://www.youtube.com/watch?v=xm8h2ZUq88A How it's supposed to be: https://www.youtube.com/watch?v=PMu1l2ure4M https://www.youtube.com/watch?v=mRGi6xa9ALo https://www.youtube.com/watch?v=Qi-KeIcv-Kk You do your customers right. You f up the job, you redo it. I expect the craft to be done well. You make mistakes, you fix it. You don't just tell people it is what it is and make excuses like you did with me after the fact.

Best company out there... Larry (#847-264-0603) of Seal Kote in Lombard, IL…read more My nightmare began in 2016, after contacting several blacktop sealing "businesses" in 2016 & 2017; none returned my texts/emails/calls. Unbelievable! My driveway was always well maintained, getting sealed, annually, until 2016. Fast forward to 2018.....same problem....no responses from the "contractors". This is not the way to run a business....by ignoring customers! Then, I found Larry (#847-264-0603), of Seal Kote, in Lombard, IL. He immediately texted me and the driveway got done a few days later!!!! This will be the company I will always use and highly recommend. Excellent communication, competitive pricing, neat sealing work, great hot tar crack sealing & customer service!

They did a few neighbors driveways. The finish looked good, and everyone was happy. I called and…read morethey got me an estimate pretty quick. The price quoted was fair so I had them seal coat and fill a few large cracks that seem to re-open. I think the crack filling looks thicker and more complete than past companies I have used. The job overall was done neatly.

They did an excellent job replacing my deteriorating limestone. Clean and professional. I highly…read morerecommend them.

This is a long overdue review which I hate to leave but don't know what else to do…read more We had our both our driveway and garage floor completely replaced in May 2021. Not a cheap job by any means. All looked nice at first but within 2 years, parts of both started showing signs of cracking and spalling. My husband called them back out to see what could be done and were told they couldn't do anything except replace the whole thing again? The explanation is the weather in Chicago is the reason. By the third year, the area where the garage floor meets the concrete driveway and parts of the driveway are crumbling. I didn't expect any of this within the first few years.. and I don't see other newer driveways in my neighborhood with this issue. Something was wrong with what they used or how they mixed their product. Now, water seeps into the garage through the cracks at winter time. It's extremely upsetting and each year that goes by, I get more upset. More and more crumbling. I wish they had better options for us or could do something without charging us for a full redo. Please make this right.

Very happy with Olsen Tuckpointing. The worship was amazing and customer service just as amazing!…read moreI would highly recommend them.

The mortar on the steps of our almost 100 year old house was in poor condition, and the riser on…read moreone of the steps had shifted creating a hazard (inaddition to being unattractive). I had contacted perhaps a half dozen companies regarding an estimate; no one it seemed did this type of work. I contacted Olsen for an estimate. While the repair was not inexpensive, the workmanship was excellent. Inaddition, the estimator provided some insight on a DYI project I was able to complete myself.

Wojtek and his team are great professional contractors. I ordered this company to change opening in…read moreexterior wall. Service was very fast, friendly and for reasonable price. I recommend Voytec company as your brick contractor

Voytec Inc provides fast and reliable service at a reasonable price. We had problems with a…read morechimney. There was a risk that it may collapse. After replacing a few bricks and skillful tuckpointing job our worries were gone. Thumbs up! We definitely recommend them!

Coast-to-Coast did a great job fixing several small brick repairs around my house. Their quote was…read morevery competitive and fit me in their schedule in just a few days. Plus the work quality was excellent, the bricks they replaced matched up perfectly with the others.

Professional, well-mannered young man came to give me an estimate. I had 4 other estimates. One was…read morea little lower than Coast to Coast. The reason I went with them is because of their timely responses and attention to my needs. The other company ( I won't name ) not even a salutation or a thank you, in his correspondences. After Coast to Coast completed the job, I was thoroughly impressed at their work and care of my lawn while doing their repair work on a huge brick planter which needed repair. I would definitely use them again if need be and I higher recommend Coast to Coast for any masonry work!

I contracted this company last year to put siding on my home. I was told I had three years in case…read morethere was a problem. The workers hired were working late so they drilled all the way through to my dining room wall. The manager , Jason Lopez wants to send me a hundred dollar check. This is not acceptable.

I live in a three story condominium building in Wicker Park. As an association we were looking to…read morehave our building sealed and after talking with several Companies, decided to use Joseph James. They were timely, showed respect for for our property and owners especially during this time when people are worried about their personal safety and health and most important, performed the job well. I would not hesitate to recommend Joseph James to anyone - very professional company.

Excellent job and a pleasure to work with! Jack repaired a cracked brick retaining wall. The…read morerepairs are flawless and I could not be happier! He also power washed the bricks on the other side of our house and sealed the cap on our chimney. He is an expert at what he does and gets the job done in good time! He arrived early and made sure everything was water tight! His prices are fantastic and fair as well! We look forward to working with him again on some future brick repairs! Highly recommend!

FANTASTIC. Jack did an amazing job repairing damage to the front of my house - bricks falling off…read moredue to age and water damage. He had come out very quickly to give me a very fair estimate! Job was done in less than 4 hours - He is professional, prompt, great communicator, and does beautiful work. I recommend him, highly - Deserving of 20 Stars!!! Thank you!!