Kellen wouldn't quote me the price of my medication over the phone. Medication is expensive and I need to shop around. I understand they were busy. I asked if there was a better time to call and they said the only way to quote me was to have my prescription sent in and for me to drive and and they could only do it in person. It's a 90 minute round trip for me. I understand pharmacies are short staffed, but if your only solution for helping patients be able to price and afford their medication is to invest hours of the patient's time in sending the RX, driving there, and waiting in line, just to maybe find out their medication might be too expensive at your pharmacy, you're running a bad business and not supporting your staff. You lost a long term Pharmacy customer and grocery customer. Ridiculous service, poor communication skills. I won't be coming back to Safeway. read more