I use online order/pick-up and want to specifically review their pick up department. It has greatly improved over the last six months. The new manager is wonderful and has the department staffed well. The employees have been friendly, customer service oriented and just an overall joy to deal with. They online orders are almost always on time or early even! The wait time in the vehicle is not long at all, especially if you use the app to notify them that you're on the way. I HIGHLY RECOMMEND this Safeway. The team is awesome and the products are quality too! read more

Good store to get everything you need. Food, drinks, and pretty much anything useful. Staff is usually nice, and it's a good place to shop overall. read more

This isn't a review of Mt. Vernon. I don't know how to change the location. I'm in Woodinville. I just received 2+ weeks of groceries. The order was perfect. The web page for ordering is very easy and user friendly. I am ecstatic about the convenience of getting my groceries delivered to my door. I could not be happier with Safeway. read more

Got me some Fried chicken from Safeway Worst ever way over cooked some needs to Fire the cook read more

The Safeway in Mount Vernon has a wonderful floral department. My 84-year-old mom gets flowers for my father's grave every Thursday, and she likes the beautiful bouquets that Brandi makes for her. Brandi is the most kind and talented designer. She is so patient and sweet to my mom and we appreciate her kindness. read more

Can management give my compliments to Michelle. She is awesome and always super helpful! read more

Horrible experience with Lisa today in self checkout. Customer service is lacking clearly after accusing me of stealing then trying to scan stuff I already had scan. I had to point it out to her twice to get her remove. She was VERY disrespectful and rude. Wouldn't even let me talk to her. If you guys don't want people stealing open all the fucking lanes so their isn't a line going down the entire aisle cause no mother is gonna wanna sit there with a crying baby who's hungry and a rambunctious 3 year old for 20 mins to scan food, ridiculous! Then only to come out of the store get both my kids loaded up to find out my toddlers good 2 grow lid that's was sealed and mold all in it! Thankfully they let me exchange it without problem. On postive note thank to the kind guy who's name i didn't capture for picking up the balls my toddler kept throwing. But do better Lisa I was already having a bad day and you made it like ten times worse so thanks read more

I shopped at Safeway tonight and was so impressed by the staff. Olivia and Lucas were wonderful. They were very friendly and helpful. A customer behind me in line was in a foul mood and complained that she didn't like that the checker was talking to me. Olivia and Lucas handled the situation professionally and with grace. By the way, it didn't take any longer to check me out than if they didn't say a word to me. They both deserve huge kudos and maybe a nice Christmas bonus! read more

I use the mobile App for pick up. I used to use WM but Safeway is so much better! My orders are always ready on time if not early and never anything out of stock. It's so easy to clip coupons that apply automatically. With the sales it's just as affordable than WM. read more

Their front end is the worst in the business. I spent 15 years in the grocery business and we made every effort to get our customers out the door as quickly as possible. Safeway wants you to use the self checkout to save on payroll. What's next, have the customers unload freight? I don't work there, man your cash registers and get your customers thru in a reasonable amount of time. read more

I haven't been in a Safeway in years. I needed my Covid Booster and Safeway was offering them, I made my appointment and got in at a perfect time for me. I could tell the pharmacy was being pushed to the limit, which is often the case with pharmacies, that has to be one of the most stressful jobs, it seems like they are always running full throttle. The pharmacist who gave me my shot wasn't the most sociable, but hey I barely felt my shot so that was okay, I was in and out of there faster than it takes me to fill my car up with gas at the mini mart. I would highly recommend the Safeway Pharmacy for your immunizations, they will be the first I call the next time I need one. read more

Crackhead central in the parking lot so don't go after sundown otherwise park close to the door...Also poor customer service they just breathe down your neck while your trying to do the self check out or try to help you when you have 3 items...then have an attitude when you go the the employee manned checkout like your an inconvenience? read more

I have never been so dismayed over a companies hiring practices. Have applied 5 times on the website and never even got an acknowledgement, that my application went anywhere but the trash bin. They don't look just see the age and trash the application. How dare you treat a honorably discharged disabled Veteran this way & you say your EOE. This proves other wise. Maybe the corporate HR need to be replaced. read more

This Safeway has a Starbucks (reason for my stop in) the Starbucks lady was a bit cold and rude. We walked to the Deli and Sheree helped us. It was night and day between the two encounters. Sheree was very sweet and helpful. She made out sandwiches and they tasted amazing. The experience made it even better. We need more people like Sheree. The sandwiches are pretty reasonable priced around $5.99 for each sandwich and everything tasted fresh read more

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I went inside gas station to prepay for my gas and they charged me twice I will never use this scammy place again do better Safeway!!!

Probably one of the worst experiences I had shopping at this Safeway. I am shopping and normally I put the food I picked out in my own bags I bring. I go to self check out and going through each bag. Don't remember this ladies name but is eyeing me like a hawk. I get to one item we're I scanned the wrong barcode and that was her opportunity to question me. She starts asking me which bags I have already scanned and said that a lot of the items I scanned haven't went through and saying the "camera" isn't picking up. I told her I needed to scan two more bags but she proceeds to check every item and see if I did or didn't scan and scan the food for me. I know how to scan and I was minding my business, I didn't need any help. I don't want to put this as a racial issue but I was the only college student that was African American in that store. Just feel disrespected and felt targeted. read more

Moral of the story, don't ever use Safeway to make a custom cake. I spent half a day creating artwork in the likeness of some copyrighted imagery, using a different color pallette than said copyright, and these guys wasted my time not even trying to work with it. And they never called me to discuss. And they wanted to charge me full price. And the manager didn't "7nderstand the problem". I'm so angry. read more

Went in for some produce and some dairy items. Spent almost an hour trying to find the few things I needed, never did find the cheese section, it's not over by the milk or eggs. Produce section had so much spoiled produce it was gross and prices were more than double similar grocery stores in town ($8 for a single cantaloupe, co-op had organic ones for cheaper). Had to finally ask someone where the strawberries were after I couldn't find them in 10+ mins, they were behind a balloon display, in the flower section?? Mainly went there in the first place because the weekly ad listed strawberries and watermelon on sale, neither had the sale price listed in store so had to ask at checkout to make sure it was correct. Also they only had 4-5 watermelons in stock and the ad just started today, when I asked a produce clerk if they knew if these were the ones on sale she didn't know, asked if they were getting more because there were so few and they looked old (and several had moldy spots..) she didn't know. Guy at check out couldn't tell me if they still took WIC and was just generally grumpy (hopefully he was just having an off day). Will not be going there again not even just for one thing. Oh yea there's also giant potholes in the parking lot that will take out a small car if you aren't super careful. read more

Bad customer service. Sadly, wont be shopping here unless i really need to. Sad times. They dont let people in 10 minutes to closing time

This review is for Debbie P. : She was so kind and patient with a grumpy customer who was in the self checkout (and shouldn't have been in the self check out). The poor lady was so rude to Debbie it made me so angry but she treated the lady very kindly and I appreciated seeing that. read more

I usually do not give feedback but I had a GREAT experience at the store and wanted to make sure that was told. While checking out, my boyfriend accidentally knocked a bottle out of our cart. It fell and spilled red liquid everywhere, cutting my toe open in the process. Our cashier Misty and another young man (wish I had gotten his name) were so kind and helpful. They cleaned the whole mess up, broken glass and all without showing any signs of annoyance or unhappiness. Misty made sure that I had a band aid and offered for me to sit down multiple times. I just moved to Mt Vernon and don't usually shop at Safeway but thanks to Misty I will definitely be back :) The store itself is clean, organized, has a Starbucks and a Jamba Juice! Woohoo. Love it. read more

We ordered a Diner cake for my daughter's birthday we were excited cuz we had tried it it's that case before and it was really good when we got the cake the presentation was great but the cake tasted like it was really old and was entirely way too much frosting nobody was able to eat it we were really disappointed us personally won't be going back there defenatly wouldn't recommend to anyone read more

Safeway - a pink birthday cake with candles and sprinkles - Grocery Near Me - Mount Vernon, Washington

Went to pick up a few groceries today at Safeway in mt. Vernon, wa. People where shopping without mask on and employees and customers were wearing mask below their noses. I asked the cashier why this was being allowed as customers like me who shop there want to feel safe. He passed me off to a manager who could care less if I ever came back to shop. Also why do customers all have to touch the same squeeze bottle to disinfect their carts? I won't ever go back! read more

Didn't even park the car. Lighting so bad in parking lot after dark that I won't shop here. Creepy AF.

I love there works always so friendly and always willing to give a hand out to the people that need it sometimes much respect in this place

This is now our go-to place for small grocery purchases, especially on Fridays, when they offer their $5 Friday deals. Great for meat items, especially. My only frustration is the new mobile application, which forces you to move sale items onto your "club card" for you to get "club" prices. This can be an onerous process. For example, you might get an email for $3 off when you spend $20, but the only way that's gonna actually occur is for you to find and activate the offer within the app. Last week, I couldn't even get people who worked there to show me how. Hopefully, enough people will complain that this will become easier. But even if it doesn't, I will still probably be spending some of my money here. read more

I went into this store for the Starbucks. Starbucks is close on Christmas Day. The Starbucks workers were arguing for the silliest things. The barista was getting mad at the cashier because they couldn't read the writing, but there was plenty of people so the cashier was rushed. read more

Safeway - Green tea frappe with Java chips! - Grocery Near Me - Mount Vernon, Washington

Safeway grocery store is something I can count on no matter what town I am in. They have a wide variety and yet the basics that we all want no matter what your interests. Good customer service and a clean store and a big variety. read more

I normally don't write negative reviews, but sometimes you just have to get down and do it. Safeway's Pharmacy is poorly run. There are long lines that move slowly and nowhere for handicapped people to sit while waiting in line. They have 2 register positions but never seem to staff both registers at the same. I went back today, same staffing shortage and long line. They have no tolerance for being called out on it. I was stuck in a line so long that I decided to call the stores customer service line and suggest that they do something about me getting somebody "off their dead ass" and get us some help and seating. The thin skinned insecure pharmacy manager immediately walked out and asked me where I would like her to transfer my perscription. That was her introduction to me, no hello, no what can I do for you, no offer of handicapped seating, nothing. I hadn't said a word to her, she was just irritated that I called her store to call out their organizational inadequacys. She told me to leave the pharmacy for cursing. I never raised my voice and suggested that since she wasn' a party to my phone call, she couldn't possibly be offended. Then she retreated to the position that I was creating a disturbance. Imagine that, me, standing there all by myself, no drum, no tambourine, no signs, no MAGA hat. Just her running me off for having the unmitigated gall to call out a low performing staff that she supervised to her superiors...... I certainly hope you have better luck there than I did.... read more

Good luck trying to fill a C-Class at this gas station. The fancy pumps have this weird rubber gasket that kept tripping the pump to stop because it wouldn't make a proper vapour seal. I would have been there for 20 minutes dribbling gas into the car since I couldn't run it full speed. The attendant said he's had the same problem with a different vehicle. I had to leave and find another gas station. Very irritating. read more

So I reviewed here before and honestly put a 5 star review because I have always enjoyed going to safeway to shop and most of the employees here are very nice but honestly the other day I came here to shop with my fiance things changed. So we went into the store to shop and noticed some people in the store shopping without masks. I knew businesses in Washington would need to turn people away going in stores without masks. My fiance mentioned to a co-worker there was people in the store shopping without masks and he said speak to a manager if you like he spoke to 2 managers that said it really wasn't any of there problems. I couldn't believe this! I feel like this is why Washington cases are going up because no one listens. All in all though none of the management enforced the mask rule and we ended up just shopping somewhere else . Just a warning if you want to shop here make sure people are in masks and just know the store managers are slacking. read more

Just a simply massive location, by the Big Scoop ice cream. even has Jamba Juice and Starbucks inside. Gas station's nice, $4.08/ gallon, what a deal by Canadian standards lol. read more

The store itself is perfectly fine, no gripes there overall...but their gas station is mediocre. Their card reader reads my club card just fine during the day, but at night I consistently get a "invalid club card" message at the pump. I refuse to fuel up there at night and pay the extra few cents, because at today's prices ($3.92 a gallon at the time of writing), every cent counts, especially seeing as I don't anticipate the government putting a stop to their gouging of our finances anytime ever! Fix the card reader to recognize valid cards at ALL hours of the day, and it'll bump you up a star if not two! read more

Great grocery store with amazing staff! Joel is always excited to see his regular customers and will stop what he's doing to make sure you're greeted. Every department from produce to the bakery, pharmacy and deli all have great workers who will go out of their way to make your shopping experience a great one. I have custom ordered many cakes without a problem. The girls at Starbucks are super friendly. I love shopping at Safeway. Especially five dollar Fridays! read more

Safeway brand of energy drink called green Dragon is awesome!!! And 68 cents right now, the blue can taste allot like red bull, good job guys!!!! The deli is great too!! read more

Twice in one month I have received partial prescriptions and been asked to come back to the pharmacy multiple times even though I was told the prescription was ready. The first time I went through this scenario I received a partial prescription for 3 days and then was told to pick up the rest of the prescription on Monday. This was after telling me that they had my prescription ready. When I eventually picked the prescription up and after returning home I realized that I had received a full prescription and not just a partial. The second time I was told the prescription was ready again and when I approached the counter the front gal said, Oh we don't have enough to fill the prescription but here's enough for three days but you need to come back on Monday for the rest. I returned on Monday and once again was told that they still don't have enough to fill the prescription. Once again I'm told to come back on Tuesday. After picking up the prescription, once again I realized when I brought the prescription home that they didn't just fill the partial remaining prescription but filled it with full prescription. This is a very poor way to operate a pharmacy and also a very dangerous way as they are over filling the prescriptions. It is an accident waiting to happen. I will not be returning to this pharmacy as they do not seem to care even when called to let them know of this situation. Their response is that there is no note in the computer that says that I only received a partial prescription and that is why I received a full prescription. VERY POOR TRAINING AND STANDARDIZATION OF PROTOCOL. I will also be writing to Safeway management. read more

Safeway - Grocery Near Me - Mount Vernon, Washington

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Worst ever experience at the Mount Vernon Safeway, College Way location. I collected my medications from the pharmacy and grabbed a bag of Funyuns and headed for the self checkout. I have medical conditions that prevent me from wearing a mask so I use self checkout to prevent being close in proximity to customers. I was approached at the register by a young employee who offered me a mask. When I told him that I was medically exempt, he stated that I needed to be specific. I told him that it was illegal for him to ask that of me and he insisted that if I was not more specific that he would refuse service to me. This infuriated me as I have been frequenting this location for over 20 years and I did give him a few choice words. I finished my transaction and as I was going to leave he said "I hope I never see you again". Then the "supervisor", a short older, kind of pudgy man with glasses showed up and said that he was told that I cussed his employee out and that if I did not leave the store he would call the police. I tried to explain the "real" situation and he called the police without even discussing the situation with me. So much for customer service at this location. All that and a bag of chips I guess. Be warned, this place is not about customer service. Corporate Office has been notified. read more

Safeway - Receipt from shopping trip. - Grocery Near Me - Mount Vernon, Washington

Great tea selection. This place is not too busy compared to my usual grocery store. Friendly and helpful staff.

I love Safeway. I get my gas there. It is the cheapest place for me to get gas. They have a wonderful deli! They also have a Jamba Juice. My friend works at Safeway and she loves it. Some other people that work there aren't very friendly, but they are still helpful. I would for sure shop here! read more

Good clean store. Great selection and prices. Solid return policy, fair and without arguments. Deli, pharmacy, fantastic bakery, the morning bagels are great 6AM? The Safeway app is a must have for your phone as it saves $$ and offers deals tailored to your shopping history. But, way too few staff in ALL departments especially the deli. Long lines for checkout. Don't buy ice cream during peak hours, it could melt waiting to be paid for. checkout.If they had dedication to providing enough proper help as they do to providing great products this would be a top notch place to shop. It's too bad. Long checkout lines need to be remedied. Get more help, get five stars! read more