Most of the people that work in the pharmacy are so rude and NOT helpful at all!!! If my husband didn't have his prescriptions transferred to the Lincoln Safeway from San Jose Safeway, I would NEVER GO BACK!! read more

I am a big fan of Safeway for a few different reasons. 1. The staff is always friendly and helpful. 2. They offer a wide selection of food. 3. The location is great for me. 4. They have a lot of sales that often beat Walmart. 4. The gas rewards. Whenever I go to Safeway I can expect a really good shopping trip. Grocery shopping is one of my least favorite tasks to do in life so this is really important to me. Their produce is really good and so is the meat. I also love their cakes. This is where I purchase 90% of my cakes for parties. I've never had a bad experience here. I love that they bag your groceries and take them out to your car for you. This is helpful when you have two carts and an unruly toddler with you. read more

I really enjoy coming Safeway but this Cashier today named Melissa, she was very rude. Told her we need bags, she just stares at me. She didnt even bother to help bag or say she will do it. This visit felt unwelcomed. Terrible customer service. read more

Safeway in lincoln they are consitantly hit or miss on service, today is a huge miss... as i stood at the deli counter i ordered two of the same Specialty sandwiches and I over heard the person making my sandwiches "Jenelle m" talking badly about customers with her co-worker, they were both giggling and saying how stupid customers were, it was highly uncomfortable since i, a customer was standing right there.... i come here strictly for convenience, and that's a shame read more

We always shop at Safeway & we love the convenience of the Red Box movie rental outside this location, however today was the last time I will shop at this store. California Law states NO SMOKING within 20 feet of a business & this store conveniently provides a nice park bench & ash tray between their door & the Red Box machine, which means you not only walk right through the cigarette smoke when walking to the door via the sidewalk but you are forced to stand next to their smoking area while you & your children are searching for a movie at the Red Box machine. Very disappointed, as I swear by Safeway stores & have family members who are in management positions at different Safeway locations. I guess I'll spend my $700-$800/month grocery bill a block away at the competitors. read more

Worst deli service ever, no line and my husband and I waited for 30 minutes for two sandwiches off the menu to be made, manager blew us off. 30 minutes for a sandwich really? Do not waste your time and a long time at that going to the deli department, this is not the first time we tried there deli department but it is the last! read more

Customer service here is terrible! 3years ago I had a terrible experience with a birthday cake order that had me in tears. So after my 2year boycott of Lincoln's Safeway I have been occasionally shopping there again. Today the bakery was "out of cookies" (the free ones they give kids). Apparently my $200 shopping cart did not warrant her opening a new box as I requested. Whatever!! Customer service there SUCKS! I won't be back! Eternal boycott starts today! I like Raleys a million times better anyway! This review only applies to the Lincoln, CA store. read more

The service here was great! Most safeway's I go to can be messy or crappy looking, but this one was outstanding!!!! Everything was clean and the workers were very helpful. Jack, one of the workers, was so sweet and helped me find all the items I needed since I was new to the store. He made me feel welcomed and cared for. Keep up with the great work!!! read more

I literally love this Safeway.. the only real place you can go to in Lincoln besides the really small Walmart or very expensive Raleys. Customer service is always at best and so many more selections of items than most Safeway's! read more

I am writing again to reference the produce section employee.. who my husband and I have nicknamed "good buddy"... (yes, it has a story). So...I saw "good buddy" again the other day... and he was just sooooo nice! I cannot get over this guy! I swear... he really is awesome. This time his comment to me was "we are just here to help you so let me know if you need anything". However... it was just so sincere and friendly. He just makes my shopping trip that much more pleasant! read more

so, i usually laugh when i see yelp reviews for grocery stores, especially chains like safeway, whole foods, trader joe's etc... however, i just had to say- this safeway in particular is staffed with some of the most friendly, helpful, and cheerful people... read more

It has to be said, the folks that work at Safeway continue to wow us! Yes, the store is great, super clean, the deals are nice, the deli and bakery are yummy, the flowers are gorgeous, the meat and produce are top notch, but it is the people that keeps our family loyal to Safeway in Lincoln. Kindness is spread around like, as they say, confetti. In this day and age, it not only really shows, it makes a difference - so thank you to all the employees who make our trip to the grocery store such a pleasant experience. A very special thank you to Luna in the meat department. Luna's recommendations, always being so willing to help us with cooking tips and recipes, and his warmth and cheery disposition always brightens our day and warms our bellies! read more

Love this store. And also love the prices for the gas. I paid $2.17 and it costed me $29 to fill up my truck. I love coming to Safeway and getting my groceries to for the fact that we save on gas and the prices are amazing. Also the staff is helpful and there's a Starbucks inside read more

Slowest deli there is. Stand around waiting and the staff do not look for customers waiting at the deli to order a sandwich. Staff is rude when they finally do get around to taking your order. This place needs to replace all their current staff that work this area. I would give this a zero if the app would allow. read more

Great customer service!!! Went into the deli section for a last minute sandwich tray. Asked the young Lady behind the counter if I could get a tray made in 20 minutes (the large tray)? She doubled checked with her superior and said "Yes, give or take". Well I took, and they supplied, got it out to me in 25 minutes which was AWSOME!!! and mind you they were very busy. Thank You Ladies well appreciated!!! read more

Cashier by the name of Leah should quit her job if she dislikes working at the store. She was rude. Did not want to bag my groceries. Did not acknowledge me when starting transaction. She certainly left an impression. Not one that would make me want to return to the store. read more

My friend who is getting married needed flowers for her wedding. It was kind of a last moment thing and so it seemed as if it was going to be stressful. This safeways floral department was so great. We had help from Lainie and she was nothing short of amazing. She helped us pick the cheapest but most beautiful bouquet and center pieces. She didn't pressure my friend in buying anything out of her budget and it made things way less stressful. I can't imagine what it would have been like if we didn't have someone as amazing as the lady who helped us. Totally giving this 5 stars. read more

What a nice selection of meat, and a very helpful guy in that department. The assortment and selection of fresh vegetables were amazing. I like this store. read more

If I could have done negative stars, this would have been more reflective of this pharmacy's total lack of customer service and care. My husband was on hospice care. They called in on a Friday morning to request morphine for cancer pain. My husband died late that night in discomfort in large part b/c Safeway somehow had put the order in wrong causing delays. Meanwhile, I'm distracted trying to comfort my husband and the day has gone by and then realizing pharmacy is closed. They admitted this ordering mistake and even have visibility this was a hospice patient. Why couldn't Safeway have called/text (I am on the text notification alerts) and explained so I could have had this filled by another pharmacy? Seriously, you had to have this business? I will never step foot in your store again. read more

Ordered two 1/4 sheet cakes for a Saturday pick up. One white with custard, the other chocolate with raspberry. The custard filling was poorly spread, the edges were completely dry, they didn't put the additional fruit in that I asked for and the fruit that was there was difficult to find. The frosting should have been thicker. The chocolate cake was ok, the frosting was thicker but the filling was thin. The decorations to both were pretty much a miss. They ignored my color requests, but at least they spelled the word right. All in all, I will never order cakes from here again. read more

Great place for food. Service is great, workers there are very friendly and willing to help. I like to go later in the evening when there is less of a crowd. Getting a discount on gas doesn't hurt either. Produce is good, other stores tend to be a bit fresher. Prices are about average compared to others. I choose to shop here because overall I have found it to be a better experience than every other place. read more

Crystal has the best customer service. Always a pleasure early in the morning! Dana is also so friendly. Thank you!

I go here literally everyday! Staff is so nice and very helpful. I love that some of them actually remember me and our conversations.

I was the second perason in line at the pharmacy. There were three men one in white coat and two techs. All three were at computers. We stood there for 5 minutes before anyone finally came to wait on the customer. Usually there are 2 women but 3 men and we have to wait? I was tired and hungry and the wait seemed longer. Come on you better than that how about a little customer service. read more

The Lincoln, CA Safeway is exceptionally clean and fully stocked. I've found the Deli to have some of the largest choices of salads and other items and their workers are friendly. Ditto with the grocery clerks. Also with the inside Starbucks - the employees there starts my mornings off perfectly with smiles and most of the time even remembers what I order. But my biggest and best kudos go to the daytime store manager whose professionalism, friendliness and fairness puts this Safeway and staff way over the top. Keep up the good work! B. Walker, Lincoln resident read more

Angle the seafood manager is always so helpful and her case is always on point. Great presentation of a variety of seafood items. She knows her fish and knows what she is talking about. Love shopping here at Lincoln CA Safeway read more

Safeway - Gas points really do make a difference.love it - Grocery Near Me - Lincoln, California

Every time I go to the Safeway pharmacy they are rude and there is always a problem with prescriptions. The older lady and the older man pharmacist are rude each time I go in. Not good customer service at all. I will not be going back to this pharmacy. read more

Slowest deli EVER! I've been in several times to get a sandwich and the ladies behind the counter could care less that there are 20 people in line. They have no clue how to make the sandwiches and usually end up asking me to read them what's on the board. Then they squish the heck out of it trying to wrap it up! read more

This store was very disappointing but only for one reason. The management was horrible. Dare i say oblivious to customer needs. Also the customer service desk is constantly empty. How are customers supposed to seek service or ask questions if a line 5 people long has built up at the customer service desk with nobody around. Come on now management. How about we get on top of things. I would not recommend this Safeway to anyone. Raleys down the street would be a wiser choice. read more

Safeway has the best Tiramisu cake. My fav!

I love the clerks upfront (Audrey & Sheri) but the deli and bakery need customer service help. The deli counter staff every time I go and get my sandwich they are rude and act like they don't want to be there. The bakery staff couldn't be bothered to try to help me so I went and got a cake else where that was perfect from raleys. read more

Sometimes it feels like the service here, in any department, is hit or miss. I have been going to this Safeway with my family for about three years, starting when we moved to Lincoln. The customer service counter rarely has smiling, friendly workers, but they still professional and get you through without a hassle. The cashiers are a mixed bag of smiling/friendly but are professional as well, except for one whose line we won't go through anymore because he treats my mom and I like we're stupid. I only had one experience with their cake ordering service, which I will never use again, and it was negative. The person who took my order was friendly but he wrote the wrong date down and I did not double check my ticket to confirm. When I came the day after the ticket date was written down to pick up my cake they had it sitting out with the other cakes for sale, altered to sell better for them. I understand that I did not double check my ticket to make sure he wrote it down write, but the cake decorator completely put it on me and did not really care about the situation. The other bakery worker actually seemed to care. The produce section always looks good and the people here always seem happy. The deli section for the hot sandwiches take forever. I kid you not. They are good, but they...take...forever. The workers here are also usually professional but seem really unhappy. Overall, this store is fine to shop at. At the least you should expect professional service, even if they don't come off very friendly. read more

Eric at the Lincoln Safeway pharmacy is awesome! I visited the Lincoln Safeway pharmacy to pick up a prescription for an H pylori infection. I was there on a Thursday, and the medication had to be ordered so I assumed it wouldn't be ready until Monday. Eric went out of his way to call other pharmacies and found one in Southern California that had the medication. Eric had them express ship the medication and it was there for me to pickup on Friday the very next day. I have been extremely miserable with this infection, and having the medication on Friday instead of having to wait and be miserable over the weekend was truly amazing. I cannot thank Eric enough for the extra mile he went for me. You made my entire week 100 times better. Thank you again Eric and Lincoln Safeway Pharmacy. Only pharmacy I will use for as long as I live in Lincoln. Sincerely, Ryan read more

They never have enough checkers, 3 times this month after getting groceries I would be looking for something I got or my wife and decided they did not bag it. Always buy my season there and for a month they have been out of the season I always buy and over the last 2 months they have been out of some of my favorite things and would say it is on order? read more

The assistant manager, James tried to blame us when they didn't bag our groceries properly. We got home and didn't have a couple of items and he claimed he pulled a surveillance camera and it was my husband, not his clerk who didn't bag our stuff properly. I'm not sure why he felt it was necessary to lie, we only wanted our groceries that we paid for or a credit for the ones they put back on the shelf that were not there during our second trip. Instead, he tried to school me on a bacteria and started talking over me and repeating himself so I couldn't talk. He never had his manager call me back and he never gave the credit he promised. I will never understand why a store has a manager who treats customers this way. It was one of the worst customer service experiences I have ever had in my life. A better way to handle this would have been to record the items left out of the cart, then once we called back they would have given us both items instead of one. Instead, James felt it necessary to say he pulled some bogus surveillance camera and my husband didn't bag his stuff right so they put our stuff back because they "never assume the customer will come back" and then tried to school me on some bacteria (talking over me and being very condescending). I'm not sure why James didn't want to give me his manages name and instead yelled at me about a bacteria, but he will never earn my business again. I don't appreciate a store telling me they wasted their time on some video camera instead of resolving the issue. What is the point in looking at some camera to point blame, a better solution is to make the mistake right with the customer and not try to be rude when you have already wasted an hour of their time on a Saturday night. read more

Every time I go to this Safeway the employees are very nice its a clean looking store and its awesome that its 24 hours you can grab what ever you need when you need it :) read more

When it comes to good prices on quality fresh fruit, bread, and eggs, I would say Safeway takes the cake. Pun intended because their bakery seriously rocks. They also have very friendly staff. I also think this is the best Safeway around. It's very clean, and very well managed. I also have to say the florist department is also top notch. They totally saved me on my wedding day. They made me an AMAZING wedding bouquet with SAME DAY service. I had some poor luck on my wedding day regarding my bouquet, and they seriously saved the day. read more

Linda is the best cashier I have ever had! She Is constantly giving me tips on what deals are going on in the store and is always quick to assist me with any questions I have. She is one of the reasons I love going to Safeway. She's the best!! read more

DO NOT BUY FROM SAFEWAY BAKERY. I bought a jumbo cupcake from there to share with my son and when I cut it open it was rock hard and the cake had green mold on it. Which this cupcake was a peanut butter cupcake so there should be no green on it. When I called the bakery to let them know, she told me that they do not make their own cakes, they get them shipped in frozen, and then decorate it themselves. I thought if you buy behind the bakery counter their cakes are freshly made but NOPE made some where else and shipped in. read more

love this store! Not sure why the other reviewer was stating poor management? I had a issue with a price match and I found the manager on duty more than helpful! Cashiers are always friendly and love them putting my groceries in my car!Thank you ! read more