Great place to shop amazing employees everyone is happy great service great employees

Have shopped at Safeway for at Auburn Safeway (Auburn Wy North) and find this store now slipping in their service to the customer rapidly over the last 2 years. Long self check out lines with only 1 attended lane open to those with more than 15 items in the cart. Been slowly shifting my business over to Walmart where carts are in decent shape and my wait times are significantly shorter, not to mention most of the departments are cleaner and more open and fluid to maneuver. read more

We regularly go to this Safeway. It's our go to grocery store and all the staff's amazing there. They have always been helpful and accommodating when I needed it. We usually can find good produce and fresh meat options there (sometimes it's dependent on time of year though). The only down falls might be the checkout area can get congested and there's sometimes not the nicest loiterers right out side the store. read more

I love this store, but I fucking hate almost all the Starbucks workers lol y'all get paid $16 an hour to be thinking and acting like yall are the CEO's of Starbucks!! They literally refuse to modify my drink every time they fuck it up, and upcharge for everythin! I have been getting the same latte years and this dude wanted to charge me because i order espresso with milk as opposed to a latte!! I never have any problems with my order Even the other girls will give me my shit! read more

Needed to pick up some bbq items, so went to Safeway which was close by and seeing that I have not ever been to Safeway, I figured I'd check out the grocery store. Upon entering, plenty of carts were available, and they also have a Starbucks inside. (Will check it out next time) The store was well organized,clean and prices were average. The only complaint I would have is the self check out area wasn't working properly and lights for an attendant kept going off, I had a problem twice and finally after 25 minutes the attendant decided to take me up front to get me checked out and out of there. Unfortunately I didn't catch his name, he was very patient and kept a smile on his face the whole crazy time this was going on. read more

Ordered a cake for my sister's birthday. I brought in a picture of her face and asked for a simple, "Happy Birthday Mo" on it. I had a pickup for 3 days later. I get there and open the cake box and not only is it my sister's picture but a homecoming picture of a couple I do not know. One that is inappropriate for these kids to be on some random persons cake and two, my sister's cake that I pick up 2 hours before the party is completely messed up. I highly recommend going to another place for a cake if you want to add a picture to it. read more

This morning I went to buy a card to put credit on my phone. The woman came out with a lie but she was only going to screw me because she was white and she was Mexican American. She snatched the card that I was about to pay and told me that if I didn't pay she wouldn't give it back to me. Well, I felt hate and discrimination. This had never happened to me before and I have been using Safway to buy my prepaid cards for more than ten years. read more

Safeway - Grocery Near Me - Auburn, Washington

This review is specifically for the bakery staff which is amazing every time. My family has a few allergy considerations and food restrictions and the bakery staff patiently reviewed every label for our family occasion birthday cakes. We now drive here for every special occasion cake--even though we pass 8-10 bakeries on the way. Also, their cakes taste great and look amazing. Consistently friendly helpful staff too! read more

Safeway - (names blurred for privacy) we order chocolate with raspberry and chocolate whip. - Grocery Near Me - Auburn, Washington

Workers are overwhelmed. Every time we come in, customer service is slow. Lines are huge. Workers running back and forth to help customers , manager looks frustrated by all the work. Safeway is my regular store in bonney lake , and I have never experienced such service there. I think they need to hire more personal and get more help. read more

Perpetually undermanned. If they need 6 people checking customers out, they'll have 3. Stuff piled in the aisles making it difficult to get through. On the other hand, if you're having a GREAT day and feel like you need a little dispair, this place will set you right up! read more

When placing an order online for pick up and using your EBT card order total $71 and they wanna charge my debit card $8.28 for a holding fee. Do you think people on EBT have holding fee money? What if I had a $300 order what would you want that $50 never again will I shop at Safeway online or otherwise I'd rather go to 711 read more

Honestly I rather shop somewhere else then here. The night shift people are no help the customer service needs to be better just like the other Safeways. I asked for help when I couldn't reach a product because it was at the way back of the top shelf and I asked the employee for some help and he said he couldn't help me because there was no one that could cover him at self scan even though no one was in the store. Then I walked around the store and I had customers come up to me for help with finding some stuff they were looking for because the employees weren't any help. SUPER RUDE EMPLOYEES AT NIGHT AND NO HELP AT ALL. Never visiting again. read more

Shopping on a Sunday late afternoon is usually stressful however coming here was nice, was not very busy and they had a nice variety of everything. I was looking for snack ziplock bags which they did not have. Service was nice and polite, the bag guy offered assistance to my car which I declined politely. I do miss having an Albertsons store in Federal Way. I downloaded their app and did get some really good bargains. They manage to promote throughout the store to catch your eye and at checkout I registered my number to get the discount and rewards. read more

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Just because the store in the neighborhood don't mean you can enjoy spending money in your community. During the day is comfortable to shop but some evenings it can get pretty interesting with the characters that decide to shop late. Lines are usually long and not enough checkers. The staff seems friendly as I experienced 6 months of shopping before I posted this review. Like most groceries stores you have options. They are hiring! read more

Over-priced, dirty store. But, main issue I have is the unfriendly staff. I encountered several employees that didn't smile. The cashier wasn't engaging in any conversation and quite frankly, clearly seemed to hate his job. As a customer service professional myself, and 15 yrs working as a server, I really was taken aback by the whole experience. read more

This Albertsons is the worst I've ever been too I travel I can't believe the management skills Who let there employees talk to costumer I waited 25 mins to get condoms I ask polity demanding but you wait that long at 9:30 at night to get some condoms Ask see a manager then she said shes refusing me service am happy am safe and still std free Am 24 but that could be your 16 year old just saying... read more

We went to this Safeway to find some good cheeses and their specialty cheese selection was basically non-existent. It's a huge store with plenty of room in their deli. They need to get with the rest of the world on this, EVERY good grocery store has a good selection of cheeses except this one. I just don't get it. read more

Half the employees don't wear masks properly. I have contacted the store manager Claudia six times in three months. Apparently they didn't get the information from the Health department or State of Washington. What a terrible situation. And how un-American. read more

If you like standing in the checkout line for 10 minutes, this is the place for you. This place is constantly busy and slow as hell.

The only good thing about this place is the bakery. The fruit and vegetables are always moldy. I can never find anything. The lines are always long. There is hardly anyone at the register. Not to mention its expensive. read more

As we all know there is a mandate on masks. A lot of customers do wear them and I understand why . Do not want confrontation. I get that . Today I went to Starbucks to purchase a drink. The barista was not wearing a mask. I can understand that you cannot enforce the customers . Starbucks requires masks for employees. Who is the manager on duty and not do his/her job. This is totally unacceptable. read more

7/1/17: Today I made a small purchase at this Albertson's and the service was great! Nicole Kyong was the cashier and she was terrific! She was efficient, personable (patient even when I messed up with the electronic payment and had to start over again!), and super helpful. If I lived in the area this would be definitely be the grocery store of choice. Thank you very much, Nicole! read more

A lot of the workers here seem like they hate life. Old ass bitter mean lady's. I had bought some balloons and after I paid I asked for 2 paper bags, the lady said she'd need to charge me 10 cents per bag. I didn't have any cash and there was like 3 ple behind me. She accidently rang up 3 bags and was trying to void it. I finally found 2 quarters and told her to keep the change so the people behind me could go....they still had to wait because she did something stupid to the register. Petty. Cheap. Wasteful. The one who always decks herself out with bright eyeshadow that makes her Gray ass hair look even dimmer. I gave 2 stars because the baggers are decent. Also there's always tons of shady people around read more

Loved this Albertsons! This is a very clean Albertson's store, the bakery though must let everyone know that they like Safeway and Fred Meyers dont make their stuff there, they have a centralized Bakery, and ship everything to stores frozen- including doughnuts. The service here is outstanding in regards grocery stores, the parking is good, and its easy getting in and out of the lot. Overall, the prices here are reasonable, not the cheapest in town but you can get good prices here. I would most certainly recommend this store if you're looking for a grocery store in Auburn. read more

This is not by far my most favorite Albersons. It's on the smaller side and they do not have a large (if any) organics section. I was just there the other night, I was at the deli around 7:00 and the whole time I had to listen to the sales associate gripe to their co-worker of how he couldn't get anything done because people keep coming and so forth. It seemed inappropriate to me. The best part about this Albersons is they have a bigger self-check out section. I've also never had to wait in a super long line here-maybe because this store kinda sucks. Oh, the store always seems empty inside but the parking lot is always sort of busy - I have no idea why... read more

I used to love shopping here a few years ago bit the past couple years its going down hill, very slow long lines, takes forever to get through. Was easier when they had self checkout. Scared to walk outside cause there's alot of arguing and fights. And they are way overpriced. read more

This place needs a self check out. The prices are a bit in the high side and the organic section could be bigger. The bakery is awesome. They have cakes there that looks like someone put their time and effort into. The fried chicken is ok. It's not as good as it use to be. Friendly staff. read more

Do not come here after dark. This place seems like it used to be a nice store until the areas around it began to suffer. I know that they are trying to keep afloat and I wish I could support them more but after having my car rifled through , people asking for money, cigarettes and food outside.. it makes it more difficult to support. Go to Haggens just down the street or WalMart for a safer quieter shopping experience. read more

When we don't wanna drive any further than 10-20 minutes out of our area, and just need a few things, Albertsons is our best bet. Not to mention their sister markets with Safeway so we're still able to accumulate gas points without having to make an even further drive there. From the outside there's a big sign that says SAFEWAY, but it is indeed Albertsons lol. Also from the outside this place definitely gives off some "sketchy vibes". Let some of these reviews speak for themselves haha. Luckily we've only been here during late mornings/early afternoon hours so we haven't really gotten the full experience, except for one rare occasion. When Whodini said "the freaks come out at night" I think this place makes the cut. Just be weary and use caution when coming here when it's dark. There's definitely some questionable people and situations at play here. And like my family has always told us, if something doesn't feel right, then it probably isn't. Don't stay to find out why! Anyways back to my review. We only come here when we need the basic staples that we forgot to buy elsewhere, and usually quick stuff that we'll need at the last minute to prepare a meal. Let that be bread, to steak, to a quick dessert feen, Albertsons is it. I usually try my best to learn store layouts/where everything is to avoid having to bother employees as much as possible, but on one occasion I just could not find the paper towels. It took a solid 5 minutes or so for me to finally find someone, and they seemed too busy to be bothered. They had a cart of a bunch of random stuff which I assume were either go backs, or items that were damaged. Either way all I wanted to know is where the paper towels was, and in a short/mono tone they snapped quickly back "well did you check the paper goods isle?!"... Umm well yeah that's kind of why I'm asking you employee of this particular store, exactly where could they be. I am not one to take snotty customer service well, especially with me being your customer that helps keep you employed, and I will definitely serve it back in a respectful yet sassy way, though I may be small, mighty I am lmao! She then continues to push her cart further down the aisle putting items back, then says "I'll be with you in a moment". No thanks lady. Since you're too busy and incompetent, I'll do your job for you and find it myself no thanks to you. FYI paper towel rolls can be found near the toilet paper goods at the BACK END of the store. Lines can also become insanely busy especially when they only have self check out, and 1 regular cashier lane opened. Prices are a little bit higher here than other grocery stores, and customer service can either be a hit or a miss. We've had the pleasure of having a younger Caucasian woman ring us up on a handful of trips here thus far and always enjoy having her check us out. read more

Nice store, good selection, fair prices. So why two stars? Terrible lines and slow checkers. Hire more help!

Mediocre. Way over-priced!, not even the illusion of savings! You will suffer sticker shock. You would think given their local competition they'd keep their prices down. Used to be an exclusive Albertsons shopper until I moved here and went to this store. Now I shop at Winco, reserving this store only for late night quick runs (expecting to pay convenience store prices). Like the self-checkout, although there usually a line for every available check-out...find it irritating staff stands around watching the lines instead of stepping up and getting customers served. read more

We don't buy a lot at Albertson's, since their prices are higher. But, their customer service is awesome! Twice now, they haven't doubted me. First, my husband paid for ice and forgot to get it. So, I stopped by on my way home from work and told them what happened. The cashier went and got me a bag instead of making me come back the next day w/my receipt. Second, my husband bought me a Snicker's Almond, but it got left out of his bag. This time, I had my receipt, but then lost it at our first stop (somewhere in Wal-Mart or the Wal-Mart parking lot). Again, the cashier did not doubt me, and I got my Snicker's Almond. read more

I come to this location because it is close to home, but they do not have a self pay and the cashier are very slow. Every shopping trip I have to expect a 20 min wait in line. read more

The meat department manager told me today in his 30 year career he has never been asked to butterfly a turkey or chicken and didn't know how, or wouldn't know where to begin. Lazy or ignorant, wasn't even willing to look for instructions on you tube. And all his expensive Butterball fresh turkeys were frozen. So they are selling high priced FRESH turkeys that they have froze. Skip this meat department. read more

The self check outs were really the main reason I would shop here. They just took out all of the self check outs.

It's almost completely self service just without the savings. Gets really busy at dinner time and seldom more then 2 checkouts open.

The Albertsons has gone through a complete remodel which includes a Seahawks shop with Hawks gear. If you go in on Sun wearing Seahawks stuff you get a 10% discount on your purchase. The chicken is really good and they have even stepped up to like 4 different flavor chicken wings. Great selection on what you need. I see people talking about the self checkouts, they now have 4 fast lanes all together so it makes checking out fast. read more

Not the best prices, as with any Albertsons, but I have found that the staff here is amazing. They have been nothing but helpful and welcoming as I just moved from San Diego, where our local Albertsons there was downright awful and the clerks got into verbal arguments with me several times. read more

Great if you like seeing cockroaches in your neighborhood grocery store. My husband went literally next store from our house one morning for a gallon of milk. When he walked in, there were a few cockroaches on the floor running under displays. The milk was way overpriced, about a full dollar over what other places cost. Lines are too long, customer service sucks, and the cashiers are way too slow. You can stand in line for 10 minutes to buy one item, while the cashiers talk and chat amongst themselves. We live directly behind the store, and on a Saturday morning it took 30 minutes to go in and get 1 gallon of milk. Next time we will just drive across town to Fred Meyer and still get home sooner, plus have way better pricing and service. Also we once bought the family chicken dinner from their deli, which was disgusting. Covered in flies and looks like it never gets cleaned. The food was over dry and packed with salt. Never again. Now I know why they shut down the other one in the other side of Auburn. Who even needs an Albertsons.. disgusting. Department of health needs to come inspect this place before some one gets seriously ill. read more