I normally don't write reviews but I feel this is extremely necessary…read more I recently went in for a scheduled c section at Modesto L&D on July 10. Firstly, the nurses are so sweet, so attentive, and made me feel so welcomed. I'm saying this from someone who did unfortunately have a traumatic c section experience (not the doctors fault, just circumstances). Although all the nurses were amazing I would like to recognize two amazing nurses who really made me feel seen and advocated for me, Nurse Jackie and Nurse Tabitha ( I hope that's how I spell their names). I will definitely always remember them and we're definitely the highlight of my experience. I'd hopefully like to nominate them for a daisy award. I'd also like to give a shout out to how clean the facility felt even the bathrooms.. I didn't have that same experience with my last delivery at another location .The food was decent, I wasn't really hungry during my visit but according to my vistors who did try the food they said it was pretty good. Overall I rate my experience 10/10. Thank you Kaiser Modesto L&D for turning this traumatic birth experience into something that ended up being amazing.

I going to start by saying Wow!…read more Kaiser is slipping very fast to unpredictable unprofessional and demeaning hostile customer service. I have gone to member services reported it as well as the administration office to where I have yet to receive a call from lead admi istrative services. So as it goes, it starts at the top. I was prideful going to Kaiser because they were cultural diverse. When you go to pick up medication you have been taking for 30 to 41 years. I believe you know what prescriptions you have and how often you pick up, what special meds do not work etc. Then now they tell you you are not only incorrect, but you input and ordered it wrong. But it was on automatic re order.. for that exact told you slapping the papers doen on counter and saying it sais right here. Hmmmm. Well, guess what they were incorrect and the notes were also in the file, then they say they dont look at the file. So when they ask you if you have any new allergies, they dont check for old allergies? Pathetic gaslighting at your health expense, time, and abusing you as if you made the mistake in front of 50 people waiting in line. Further mire the prescription was placed over a week prior and you called Kaiser to notify them of t by sir mistake. But they abuse you and waste your time as well as stress because they not allow natsassistic unprofessional no manners and people they berate you. I thought this was part of Healthcare? Several of their employees need to be in therapy and not in customer service or Healthcare. Pathetic for the past couple years in general, and I do not think the good people working hard need to be working even harder after coworkers blatantly are abusing patients in front of their coworkers and other patients. Further when you ask specifically for Edwin, the Oharmacy manager a few times now he does not even come to see what is going on. Guess why? They do not care about service of patients. They care about bottom line $$$$​​​​​​

I had knee replacement 3 months ago. I experienced wonderful service and great care by all the…read moresupport staff. I highly recommend this hospital.

EMERGENCY DEPT. Took my partner in to er high fever cough and trouble breathing for 3 months now …read more The emergency room dr Mr p. told us he's just an emergency room doctor he doest't solve problems with patients, he said he just keeps people alive . Which should be concerning to all civilians who come in and get treated at this so called " better quality facility" . They took xray the dr. told me he didn't see anything in his Xray. Well we received his results online from memorial and it stated Hazy bilateral pulmonary reticular interstitial opacities, which are nonspecific but may be seen with interstitial pneumonia in the appropriate clinical setting. On his discharge paperwork they diagnosed him with acute bronchitis only because I told them he's had bronchitis several times this year. So basically it was a waste of time going there . If doctors don't have any answers then who do we go to for answers? I guess we are all better off researching ourselves on Google. All these so called "superior " hospitals are supposed to give better patient care than the other hospitals but apparently they are all the same except you pay more out of pocket for this type of healthcare.

I have had an amazing experience with the Kaiser on Dale Road. I specifically wanted to say that…read moreDr. Swati Patel is an amazing doctor. She is great at listening, empathizing, understanding my medical needs. If I ever need a referral or advice she is so quick to advocate for me and get me proper care. She is genuinely the best doctor I have ever had! Thank you Dr. Patel!

We had been with Kaiser for several years. My husband and my doctor should probably retire! My…read morehusband had 7 heart bypasses 22 years ago. We couldn't get our primary to send him to a cardiologist. After we left Kaiser, and went to sutter, his cardiologist found an abnormality at the bottom of his heart and needs to do a heart cath! Possible heart surgery looming!! Thank god we left Kaiser! I had a spot in my head which my primary said was dandruff. After leaving Kaiser and being referred to a dermatologist, they found it to be pre cancerous. Shame on Kaiser! They should be closed down.

I have been going to this clinic for years; and they have always been nice. They have little snacks…read moreand water. They also give little free supplies.

The Quality of care is Excellant. The nurses and Dr are friendly, making me feel comfortable. I…read morelook forward to my yearly comprehensive medical review. Thank you ladies.

Do not bring your child to this place if Dr.Love is here and his nurse. No sympathy and I didn't…read moreknow they can decline to see you. I guess it helps the nurse checks you in and makes the assessment, she's also the one that will determine what happens next like she did with my son's care. Of course the doctor is going to agree with the nurse because he's only listening to her side. As a doctor and nurse you would think they have sympathy, feelings and care but they don't. As a Sutter patient for 15 years and coming from Sacramento, we will let all our family and friends know not to ever come here again. I wish I knew the nurses name as well but my next call will be patient advocate.

Short wait time. Great Staff interaction. Doctor was very thorough and cared about my issues.read more

My mom's surgery was a success!!!!! Thank you to everyone at Kaiser Modesto you all did great!! I…read morehave to keep it The staff was great and displayed great patient care in addition to great customer service throughout the whole day!!

The medical staff was really nice,except the older tall Caucasian male guy sitting at the front…read moredesk. This was my first visit to this location. All of the ladies were very nice. The emergency waiting room needed to be clean. It was a mess!!!! I couldn't belive it. The doctor that treated my brother was very patient and understanding.

Went there to seek help because our primary was busy.. so…read moreglad we went .. staff was awesome and the care and treatment was excellent.. very caring and the Dr explained everything to us.

Great staff and we were able to get a same day appointment, the provider was nice and the staff…read moreshows that they care for their patients.

From my pre-op appointment to the day of surgery, every single staff member I interacted with at…read moreDoctor's Hospital was exceptional. Everyone was kind, informative, patient, and genuinely caring. I had never been to this hospital so I wasn't sure what to expect but they took the time to answer my questions, explained everything clearly, and made me feel very comfortable every step of the way. Having surgery is stressful, but the entire team made the experience as smooth and positive as possible. I am so grateful for the excellent care I received and truly appreciate the compassion and professionalism shown by everyone involved. Wonderful hospital and an outstanding staff. Thank you for taking such great care of me!

Sister was transferred here from Manteca ER to evaluate whether she needed immediate back surgery…read more Her MRI proved she has multiple issues that are pinching nerves to the point of making her pain unbearable while also making part of her legs weak and numb and almost unable to walk. She was admitted and was given a pretty good regimen of pain medications and steroids to help with the pain and inflammation. Social Services came by and said to tell them if she needed anything before she left. Staff and services provided up to this point were good. For the first two days she was there they said she didn't need surgery right away and it was more of pain management at that point. She was told she was going to be discharged on Monday. Here's where my opinion changed of this hospital. Monday comes and my sister calls me in a panic, crying saying that they scheduled her for surgery on Tuesday and that she didn't even get to ask any clarifying questions or even what procedure they were doing since she had separate issues in her back. The doctor dismissed her questions, including the fact that he didn't see something on the MRI that at least 10 other doctors have seen and said needed to be watched, possibly removed. It is a growth on her L1 that has grown by over a centimeter. He claims he didn't see it so shrugged it off. So, when my sister called me she was crying saying she felt bullied into have a surgery now that wasn't even deemed an emergency (and it was out of network for her insurance, which was also of great financial concern). I told her they couldn't bully her and she has a right to choose which doctor performs any surgery. Once they heard she was not getting surgery, the attitudes of the staff and doctors changed. Social services never came back to assist with her needs, the doctors told her they were going to send her home with pain pills yet they didn't send her home with any prescription. not even a taper dose of oral steroids after days of IV steroids. She was considered a fall risk for obvious reasons, yet NO ONE bothered to have anyone get a wheelchair and roll her downstairs to be picked up. She had to walk while still weak and in pain. They discharged her within 20 minutes of her telling them she didn't want surgery there. It takes me 40 minutes to drive there so she was just wandering trying to find somewhere to sit and wait for me. Before we even got home, the doctor sent over a bill online for her services. first of all, very rude, second of all submit it to insurance, dummy. We aren't paying it. Once they realized they weren't going to be making money off of an out of network non emergency surgery, she was treated like trash which I find highly disturbing.

My son and I just walked into the urgent care and immediately we were denied to be seen because it…read morewas for 30 3 PM and the doctors clearly sitting there eating hot Cheetos and they were just sitting there gossiping instead of wanting to treat a patient and as we walk out, my son has such a bad coffee started to throw up and I don't recommend this place for anybody who is seeking urgent care because they only care about getting off on time instead of caring for patients!!!

This place is AMAZING! I've unfortunately been seen several times and never spent more than 30 to…read more45 minutes. Today I was done in 20 minutes. Very professional and caring providers and staff. Clean and beautiful office. Ample parking and top notch care. Thank you for helping our community

One of the most important decisions you make is selecting a doctor. If you have medical insurance,…read moreyou are fortunate enough to have a number of physicians to choose from. Unfortunately, it may not be an easy decision. Some people are lucky and find a physician by recommendation from a friend, family member or coworker. Others luck out when they simply select a physician from a list of names. I fall into the second category. My previous physician retired so I needed to find a new general practitioner. I selected Dr. Lam as he had actually worked at the same office as my physician. Dr. Lam has changed practice locations several times and is now located at GMMSA in Modesto. He is a very caring and compassionate doctor. I never feel rushed during my check ups or visits. Dr. Lam takes the time to listen to concerns and answers questions without making a patient feel hurried. I appreciate his thoroughness and knowledge. I feel confident knowing that my health and well-being are being looked after and taken with good care.

Update My Mom has now passed away due to heart and we can…read morethank this office for refusing her care. This is not over.