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    River Surgical Institute

    4.3 (12 reviews)

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    1 year ago

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    2 years ago

    The staff and nurses are wonderful, each time I've been there I've always had a good experience!

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    2 years ago

    Everything was great especially Mary my husband's nurse she was awesome !!! Great staff... The wait was long but otherwise happy camper !!!

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    5 years ago

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    5 years ago

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    3 years ago

    Great staff! Treated me well for my surgery! Explained everything to me in detail! Great job

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    4 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    Review Highlights - River Surgical Institute

    Mary, Ana, my anesthesiologist as well as the OR nurse made me laugh and feel comfortable immediately!

    Mentioned in 6 reviews

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    Memorial Medical Center - THANK YOU DR. BERRY, YOU ARE A KIND, CONSIDERATE, PATIENT, AND SKILLFUL DOCTOR!!

    Memorial Medical Center

    2.5(258 reviews)
    0.7 mi

    I was recently admitted to Sutter Memorial after an ER visit for a broken leg. Surgery was required…read moreto properly set the bone. I want to begin by saying that the medical teams who treated my injury were exceptional--ER staff, the surgeon, anesthesiologist, surgical team, and floor nurses all provided excellent care and bedside manner. Unfortunately, the case management and administrative follow‑up were the opposite: disorganized, dismissive, and lacking compassion. After the case manager's third visit, I requested reassignment because of repeated issues. During her first visit--less than a day after surgery and my first PT session--she abruptly announced she was ordering equipment. I had already discussed choosing a wheelchair with PT (insurance covers only one item), but when I tried to explain this, she cut me off and repeated, "Insurance will only cover one." When I attempted to tell her about the steps at my home and the need for a ramp, she again interrupted and said, "Insurance won't cover that, you're on your own," offering no resources or guidance. Later, while I was on the phone trying to locate a ramp myself, she stood in my room sighing and rolling her eyes. She then told me I had been discharged--even though my nurse had just started an IV for low vitamin levels, I still had two doses left, the equipment she ordered hadn't arrived, and I still had no safe way to enter my home. When she asked if I had walked yet, I reminded her I was non‑weight‑bearing for at least two months. She then asked if I had Medicare, which I do not--another sign she hadn't reviewed my chart. I told her directly that her approach felt rude, rushed, and unsafe, and asked for a different case manager. Hours later, I learned the pharmacy couldn't fill my medication because it required prior authorization. When I called the operator asking for a patient advocate, I was transferred to a non‑working extension. After calling back and explaining the urgency, I was sent to the second case manager. She cut me off immediately, said she had "just received the information," and submitted the authorization but refused to follow up to ensure it went through. When I mentioned that home health also lacked prior authorization, she admitted it hadn't been done yet. She did not address my concerns about the first case manager and abruptly ended the call. In the days since, I have repeatedly tried to reach a patient advocate. Neither the hospital operator nor the main Sutter line could provide a working number. When the operator attempted to transfer me to her manager, the call went to voicemail and disconnected mid‑message. The medical teams make Sutter look excellent, but case management and administrative systems make patients feel abandoned. These failures matter--especially when patients are in pain, scared, and relying on the hospital to ensure safe discharge planning. When healthcare systems make it this difficult to advocate for ourselves, it discourages people from seeking care at all. Sutter needs to do better. Kaiser, in my experience, is far ahead in efficiency and patient support. As one example, I was told it would take five months to see an endocrinologist for a serious genetic condition--whereas with Kaiser, specialist appointments took only a few days.

    I am 4 days post op and passed out at home my doctor told me to go to sutter emergency room so they…read morecould see results. I have been dizzy and lightheaded and have had a horrible headache 2 days now. I have been sitting in there waiting room for 6 hours now waiting to see the doctor and was told there is still 10 people ahead of me. Nurse said they would get me Tylenol to keep up with my pain management for post care and it's been 3 hrs since may alarm went off for it. I'm supposed to pay a $150 co pay for what???? Being neglected and just left to sit and be in pain. Seeing tons of people go before me that where after me. I have open wounds on my abdomen and I'm left feeling pain and weak. Absolutely ridiculous. Update: I am now at 10 hours no water and haven't seen a dr and pain meds Tylenol & Ibuprofen have not been kept up.

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    Memorial Medical Center
    Memorial Medical Center
    Memorial Medical Center

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    Kaiser Permanente Modesto Medical Center and Medical Offices

    Kaiser Permanente Modesto Medical Center and Medical Offices

    2.5(236 reviews)
    4.7 mi

    The care and expertise of every person there. As with all ER situations it takes time but most of…read moreall is the knowledge that is part of this facility. They make you feel calm about what's going on with you.

    The ER here in Modesto is just, well...HORRID as in making my wife wait for 5 hours now and…read morecounting for a pain/cramping in her stomach like she's having a baby pain ! Well to be honest they were quick to take her in to be actually seen by the doctor and they did all their tests but they sent back out in the main waiting area while she's still in major pain and needs to run to the restroom every half hour and they couldn't give her a bed like she flipping needs when we got here now over 5 hours ago?! So ya I'm ranting but for her and this kind of disappearing act and not treating her promptly which by the way the main ER waiting room only had 4 people in there and the back had hardly anybody and this was on Sunday morning at 8am to start with and this situation reminds me of how in Bay Area back in the 70's and 80's of how bad it was then but the ER rooms were flooded with all kinds of people waiting unlike here that even 5+ hours later there's only no more than 9 people waiting that are behind us waiting so tell me what in Sam Hill is going on in Modesto and I've been a Kaiser member for over 40 years as my wife and this is just Ludachris !!!!!!! Update this visit is going on 6+ hours now !

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    Kaiser Permanente Modesto Medical Center and Medical Offices
    Kaiser Permanente Modesto Medical Center and Medical Offices
    Kaiser Permanente Modesto Medical Center and Medical Offices

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    Emanuel Medical Center

    Emanuel Medical Center

    1.8(214 reviews)
    12.1 mi

    We are deeply grateful to Emanuel Medical Center in Turlock for the incredible care and support…read morethey provided to our surrogate, our baby, and us as intended parents. From start to finish, the entire team went above and beyond what we could have hoped for. * The nurses, technicians, and staff were amazing -- extremely hard-working, passionate, and clearly dedicated to their patients. * The clinic was very supportive of us as intended parents and had a strong understanding of the surrogacy process, which made us feel respected and included. * The nursing team ensured that we were heard and thoughtfully made sure we could interact with our son the very moment he was born. That meant the world to us. * The staff also showed extraordinary kindness by giving us a room in the postpartum section even before our baby was born, so that we could stay close to our surrogate during labor and delivery. Since labor lasted 2.5 days, this was a tremendous gift of comfort and connection. * The hospital itself is thoughtfully designed -- the small open courtyards and green spaces provided us with brief but meaningful moments of respite during an emotional journey. We also want to highlight Dr. Felix Sanchez, who worked closely with the Emanuel Medical Center team. With over 40 years of experience, his expertise and commitment gave us confidence at every step. He is tireless, splitting time between his clinic and the hospital, and was always available when needed. Together with the hospital's staff, he ensured the safest outcome for both surrogate and baby. Emanuel Medical Center truly supported us beyond what we expected. Their professionalism, compassion, and humanity made one of the most important experiences of our lives even more meaningful. We will always be grateful for their care and for the hard work of every member of the team.

    Idk how they expect me to belive they have the right to touch me and inject me in my body with…read moreanything they think is "good for me" but can't eject stuff out of my body ?! Especially when i constantly kept telling the no pain killers because i have a high tolerance and they still pushed the meds. Even after I just wanted to leave because they did nothing for me and they wanted to keep me there and kept saying I refused help! WHAT HELP. NO SUGGESTIONS OR EVEN AN ALTERNATIVE OR ANY HELP JUST STRAIGHT TO MEDS. and wanted me to look like I was crazy for just asking why would I need paperwork of getting looked at when they did nothing had me surrounded like a criminal over me not wanting discharge papers. Especially cause the "specialist just made the pain worse and after finishing she just said yeah we can't do nothing ..yeah nun other than pain apparently. How is it that this is called an emergency room but can only do is "help with pain" which in other words pump with drugs.

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    Emanuel Medical Center - EMC Exterior - Olive Ave

    EMC Exterior - Olive Ave

    Emanuel Medical Center - Critical Care Center Private Room

    Critical Care Center Private Room

    Emanuel Medical Center - Emanuel Medical Center Exterior

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    Emanuel Medical Center Exterior

    River Surgical Institute - hospitals - Updated May 2026

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