1. Safelutions

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Tampa, FL

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Safelutions

5.0 (1 review)

Services - Safelutions

Security system installation

Security system repair

Security monitoring services

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4 years ago

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Vivint

Vivint

(19 reviews)

USF

Camera off line. If you are not at home they are of no help. Why should I have the service. I…read morecan't climb a ladder to fix it. And Vivant will not send any one. Home security at it's worse. !!!!!!!!!!!!!!!!!!!!!!!!WISH I WOULD HAVE READ THE REVIEWS!!!!!!!!!!!!!!!!!

I had an extremely disappointing experience with Vivint and would strongly advise others to think…read moretwice before signing up. From the very beginning, their sales tactics were pushy and unprofessional. The salesperson was more focused on closing a deal than actually listening to my needs or explaining the system honestly. It felt rushed, misleading, and uncomfortable. Once installed, the issues only got worse. The products are wildly overpriced for what you get, and the customer service is even worse. Trying to get help or accountability from their team was frustrating and unproductive. The most concerning part of my experience was when an unauthorized individual was able to enter my home and invade my privacy using the very equipment Vivint installed. This is completely unacceptable for a company that claims to provide security. When I raised this serious issue, the senior representative I spoke with after 8 hours on the phone with employees that refused to transfer me or provide employee IDs, showed little to no concern. The response? A half-assed apology and no real action taken to address what happened. That was the final straw for me. I canceled my service and couldn't be happier to be done with them. If you value your safety, privacy, and money--beware and steer clear. This company is more interested in profits than protecting its customers. *Lawsuit incoming*

Safelutions - securitysystems - Updated October 2026

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