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    Safelite AutoGlass

    3.3 (94 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Safelite AutoGlass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Safelite AutoGlass Photos

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    Stress Crack Angle
    Brandon M.

    Nightmare experience at the Warwick location. My windshield cracked due to a rock on I-95, and I took the car in to have it replaced. Because of work I was unable to drop my car off, so Rocco came and picked it up. No issues with him at all. When I got to work, I had a full tank of gas, and I even reset the trip odometer just in case someone decided to take my car out on a joyride. The trip to Safelite in Warwick from where I work is 17 miles. That being said, when this bum kid "technician" dropped my car back off, the car had almost 50 miles on the same trip, and I was missing half of my gas. 17 x 2 = 34. That's almost 20 un-accounted for miles. My car was locked in sport mode the steering wheel was all screwed up, which I never use, the seat was basically reclined flat and there was a Snickers wrapper on the floor. First off, I had the car detailed a few days prior, I know it was spotless when it was picked up. Secondly, I'm allergic to nuts, so I don't eat Snickers, rarely even candy alone. I didn't get the "technician's" name. I was so pissed I threw the wrapper into the street. I spoke to Rocco, and he said the technician could have taken a detour. Well, I made some phone calls and not only were there no detours going on at the time the car was brought back to my work, but there's also no such thing as a 17-mile detour. Mind you, the kid beat on my car, just as most people do when they get a rental car from a dealership or borrow someone else's car. On top of all this, the new windshield that I just paid almost $650 for, cracked less than 48 hours later. They diagnosed it as a "stress crack" and even though it's covered under warranty, I'm still pissed. According to the service records, they changed my cabin air filter and windshield wipers. I needed new wipers but not an air filter as it was basically brand new. Whoever installed this CAF that I did not ask for, nor did I want to be installed, put it in the wrong way and/or got something clogged into it because my car will shake if I put the heat on and the fan noise will sound like a jet engine. I went in person today and the manager Nate was great; he was very helpful and so was one of his other guys that actually inspected the windshield. All things considered, the only thing making me go back to this place on Monday is the fact that the windshield is covered under the warranty they gave me.

    right side of cab ,rear slider of GMC Sierra

    New Bedford store horrible service made a appointment drive 20 miles , after dropping car off at store day of appointment . They tell me they rescheduled for a week later .. get truck home . A day later I see damage to my back cab ,where the rear slider gets removed . Something happened ???

    Jesse L. R.

    Safelite certainly isn't a place that anyone wants to go to for fun and excitement. Unfortunately, my brand new car met with something on the highway two days ago that chipped my windshield. After blurting out a few obscenities I contacted my insurance company who put me in touch with Safelite, who was going to fill the chip less than 24 hours after it happened and they were going to do it all at my work. To add insult to injury, I woke up to my chip having spread significantly. I contacted both Safelite and my insurance who agreed to put a new OEM windshield in; however, due to some special features, could not be done at my work as multiple sensors would have to be precisely calibrated. I called my dealership to see who the recommended. I was told that they exclusively use Safelite and reassured me that they were qualified to do all calibrations without affecting my warranty. In less than 48 hours after my chipped windshield I found myself in their Warwick office greeted by friendly staff. I was told that it would take two hours, so off to lunch we went. After our lunch was finished I received a call from Safelite saying that my car was ready a full hour before I had anticipated! After inspecting their work, I was not only impressed with the quality of their work, but I could not tell a difference between now and the day I picked up my car from the dealer. Honestly, the windshield looked far better than the day I picked up my new car! I will never hesitate to use Safelite again and gladly recommend their service to anyone for any vehicle!

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    4 months ago

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    Photo of Paul D.
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    1 month ago

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    We appreciate the feedback, Paul!

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    3 months ago

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    Photo of Matt L.
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    11 months ago

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    Sorry for not delivering the experience you deserve, Matt.

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    2 months ago

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    7 months ago

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    1 year ago

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    1 year ago

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    Sorry for the issue, Jennifer. We'll reach out for more info.

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    1 year ago

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    Thank you for the kudos for our team!

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    10 months ago

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    Your kind words mean the world to us, Mary Ellen!

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    7 years ago

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    1 year ago

    Technician never showed up. Lost 1/2 day of work pay. Not happy with their communication. Not happy with their scheduling practices.

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    2 years ago

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    4 years ago

    Rock/stone hit windshield on way to work. Was able to get appointment for same day. Fixed fast and easy, no stress or worry.

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    Thank you for your feedback, Robin! We appreciate your business.

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    3 years ago

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    5 years ago

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    Photo of Liz C.
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    6 years ago

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    Happy to hear you had excellent service, Liz!

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    4 years ago

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    Photo of Joe C.
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    9 years ago

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    5 years ago

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    4 years ago

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    We're proud to have earned your recommendation, Valentina!

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    7 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    3 years ago

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    9 years ago

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    8 years ago

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    4 years ago

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    4 years ago

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    Thank you for sharing your valuable feedback, Trevor.

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    5 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Safelite AutoGlass

    Review Highlights - Safelite AutoGlass

    I had a cracked windshield that needed replacing.

    Mentioned in 2 reviews

    Read more highlights

    Safelite AutoGlass - autoglass - Updated May 2026

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