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    Safelite AutoGlass

    3.3 (147 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Safelite AutoGlass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Safelite AutoGlass Photos

    From this Business

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    10/18/2022:  My 2K Limited Edition, Toyota 4-Runner is having its glass replaced-AGAIN!
    Shirley M. F.

    10/18/2022: My 2K Limited Edition, Toyota 4-Runner is having its glass replaced-AGAIN, i.e., this is the second windshield glass Placerville Safelite replaced! Backstory: Unfortunately, a gargantuan rock deflected off my windshield last week while driving WEST in the commuter lane on Highway 80 towards Stockton Street~waaaah! I really thought the humongous rock would penetrate through the windshield and I was going to die by getting hit by that blasted rock!!!! Mr. Jade Parker, Safelite Store Manager had no choice but, replace the initial windshield replacement due to Rocklin Safelite's shoddy workmanship. Moreover, Rocklin Safelite NEVER repaired the passenger door's leather interior damaged by the Technician tool lodged into the passenger door which Mr. Jade Parker contacted the Rocklin Safelite Manager, Jeff who NEVER contacted me!!!! Therefore, Placerville Safelite had to replace the windshield Rocklin Safelite installed a few months ago; however, this windshield replacement is directly related to the gargantuan rock deflecting off my windshield last week. Still, I'm forever grateful to Mr. Jade Parker driving my truck due to returning it to my house for the last glass replacement and replacing the windshield this time, too! AWESOME!

    I was traveling through the area and someone threw a rock threw my window while I was parked at a local dog park. I took it to Autoglass and they didn't have the exact window but they did vacuum it out and put plastic on so I could get home. I had dogs and kids with me and this was very appreciated. They even filled up my dogs water bowl.

    Broken visor clips

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    5 months ago

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    We're happy to get you safely back on the road, Rebecca!

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    2 months ago

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    8 months ago

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    Thanks for choosing Safelite! We're happy we could help.

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    1 month ago

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    You just made our week!

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    7 months ago

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    Handled with care, that's what we like to see.

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    6 months ago

    Service was quite quality was great. There's a mimosa breakfast place next door so while you wait you can go eat.

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    Thanks, Patricia! Glad you had a great experience.

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    7 months ago

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    Thanks for choosing Safelite, Anthony! We're always happy to help.

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    11 months ago

    Everything was good except the headliner wasn't put back correctly. It ended up covering the interior camera on my Tesla 3.

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    11 months ago

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    We appreciate the feedback so we can do better.

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    4 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    11 months ago

    they very graciously fixed the problems turned out it was faulty replacement glass and they ordered subaru glass works perfect now

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    2 years ago

    Impossible to call the glass shop! The automated answering service will NOT allow for Live Operator service. Good way to loose business!

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    3 years ago

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    2 years ago

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    2 years ago

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    Awesome to hear it, Bob! Thanks for choosing Safelite.

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    2 years ago

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    Hi Matt, thanks for leaving a review.

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    2 years ago

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    Thank you, Cathy. We look forward to your update.

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    5 years ago

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    6 years ago

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    2 years ago

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    We're glad we could help! Thanks for sharing, Laurie.

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    3 years ago

    Don't believe in the commercials. Overpriced. Appointments can take 2+ days before they get to you.

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    Thanks for the feedback, Dean. We apologize for any inconvenience.

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    1 year ago

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    4 years ago

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    3 years ago

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    3 years ago

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    Thanks for sharing your review, Craig!

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    2 years ago

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    7 years ago

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    Thank you! We are glad you chose Safelite.

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    2 years ago

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    2 years ago

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    3 years ago

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    Page 1 of 4

    Ask the Community - Safelite AutoGlass

    Review Highlights - Safelite AutoGlass

    The only reason I am giving this a 4 start rating is because of Jade Parker, the Store Manager of the Placerville, CA location.

    Mentioned in 3 reviews

    Read more highlights

    Absolute Auto Glass - Happy New Year from the Absolute Auto Glass crew!

    Absolute Auto Glass

    (84 reviews)

    This place is amazing. Very friendly service from start to finish. Kendall in the office is great…read more Great pricing and very fast service. Save yourself some money and start here for your glass and tint needs. Definitely recommend.

    I had to wait a certain amount of time before writing this. 1, so I wasn't writing an emotional…read morereview and 2, to make sure that the service I received elsewhere was superior. I want to be fully transparent, the entire reason for me to take the time to write this review is with the goal that at least two people read this and go elsewhere for their auto glass needs. I will feel like I did something for the community and I will feel like I got my money back. I had a windshield replaced 2/13. Service was OK, although my appointment was scheduled for 2/12 and when I got there on the 12th, they realized they ordered the wrong glass for my car and I had to come back for service the 13th. That happens, no problems. On 2/27, I was sitting at a stop sign when I noticed a straight line, about one inch, on the edge of the glass, in the black. I couldn't tell what it was. I tried wiping it off from the inside of my car and I tried to clean it off with the wipers. Within 15 minutes, that one inch turned into 4, into 6. Still, confused by what it was. I stopped and saw from the outside that the windshield was cracked! I called right away and let them know. They told me a manger would call me on Monday. I work nights and was nearby the shop on Monday morning, I called and asked if I could bring it in now. They agreed. I brought it in and did not get the guy's name but he introduced himself as a "foreman". He looked at the crack and told me that it was caused by something hitting it. I did not believe that at all. The next few minutes shocked me and the second I knew, for sure, that this was not a reputable shop is when I asked him for a second opinion, and suggested it was a stress fracture from the installation two weeks ago. He told me, again, he was a foreman and that there was no one else who could give a second opinion. I told him OK, but that I absolutely could not get it replaced there again. He understood and let me leave. Then, I started doing actual research! If you are reading this and need auto glass, do NOT go here. Drive 43 minutes down the hill to Tigris auto glass (916) 476-3052. It will be a lot cheaper (from $470 to $250) in my case and I've had it now 7 weeks with no fracture. I understand things happen and I understand bad luck. Maybe my experience was both of those but the two things that I can't quite get over are 1) not honoring a customers request for a second opinion--that is free and ANY reputable or even reasonable person would gladly set up a second opinion and 2) I haven't mentioned this yet....but the installation, I was about to leave and the receptionist said, "oh and they told you no car washes and keep the tape on right?" No, I had zero instructions and was planning to go straight to the car wash! I didn't because she told me at the last second. At Tigris, I had a hand out with special care and instructions for the first two weeks. Knowing what I know now, absolute should have never installed my windshield when they did---as a major storm and temperature changes were brewing and those conditions alone make the glass setting and installation more vulnerable. Thank you for your time and for reading my review. It is for you! As I already know, now, where to go for any future needs!

    Safelite AutoGlass - autoglass - Updated May 2026

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