Me and some family members bought my father a grille guard and tonneau cover for his birthday/xmas…read moregift. They told us it would take about 4-5 hours to complete. We stayed in town shopping as it was Black Friday thinking we could pick it up on the way home. Well two phone calls to them later and 9 hours we decided to just go there and it was sitting outside. Had no phone calls from them telling us it was done. Went inside and the lady was sitting kicked back on her phone and looked fed up when she saw us walking in. Install looks fine as it should with so much time taken. Completely unimpressed with the service and honesty from the employees. Got a lackadaisical apology and had them try and lie to our face about how long it takes when we called at 3pm and they said they were just starting on the grille guard.

Friendly and helpful and they don't try and push other services on you , it was clean inside and…read moredidn't have to wait to get taken care of

I had been wanting to tint my windows since I first bought my car 3 years ago. I finally took the…read moreleap after driving past this place for years. I called them and I was given a quote right away and given such good advice and information from the receptionist. They were booked for a little over a week but that was okay with me, only meant that they are good at what they do. When showing up for my appointment everything was very simply and easy. I had already known what I wanted and the price was fair. The man who worked on my car and who took care of me at the counter was very nice and caring. It took a couple of hours as they had stated and once I showed up to pay for my service and pick up my car I couldn't have been happier. I have now had my tints for a month and I'm completely in love with my car all over again. No problems with the tints at all. I have definitely recommended this place to my co-workers and family. I see myself going back and getting my sunroof to match the rest of my tints.

Julio did 2 of my cars-2017 Ford edge and 2015 vw Passat. He did awesome job. Very detail oriented…read moreand professional. He took his time with Passat since back glass is pain in the butt to tint. Glass overlaps rear deck and it curves on the edges and there is limited access to get tools in. His prices are really good.

This place has a very good price for a monthly membership. They always offer great service and are…read moreopen late during the summer.

Keep an eye on groupon. Great offers. Nice people do a decent job. Really do need to learn how to…read moredo windows "consistently" otherwise would be 5 stars

Service was exceptional! Thank you!!…read more My daughter's car (a Ford Escape) needed a new alternator. Per usual, the issue arose 2 days before she had to return to Ann Arbor. My Ford dealer was too busy to work us into their schedule so we took it to Princeton Chevrolet. They understood the timing issue and worked us right in for the repair. So everything is right on track! Then I receive a call and was informed that while changing the alternator the AC compressor was damaged (with the Escape you have to remove the compressor to get to the alternator). With the timing of my daughter's return to Ann Arbor it was not possible to get the replacement part before she had to leave town (this was in January so she didn't require AC at that point anyway) . Scott, the Service Advisor at Princeton Chevrolet, informed me that he had discussed the issue with their Service Manager (Andrew) and that they knew the compressor had been damaged and that they would take care of it. Two months later my daughter is back in town and I call Scott at Princeton Chevrolet. In all honestly, prior to making the call I was curious how this conversation was going to go. In any event, right out of the box Scott tells me - not a problem, I remember this well. Bring the car in and we'll take care of it. I just got back home with the Escape, it has a fully functional air conditioner and the full cost of the repair was covered by Princeton Chevrolet! I very much appreciated the honesty and straight forward conversations with Scott. Not convinced I'd have received the same level of service at other establishments. Thank you AGAIN to Scott, Andrew and the others at Princeton Chevrolet!!! I'll definitely be back to support your business!

WARNING TO FUTURE CUSTOMERS:…read more My husband and I recently tried to purchase a vehicle through Princeton Auto Group, and our experience was extremely disappointing. The two representatives handling our application, Samantha and Joshua, repeatedly told us they were "working hard" to help us obtain financing. However, throughout the process we were treated in a way that made us feel like we were unworthy customers rather than people trying to purchase a vehicle in good faith. We were asked to gather multiple documents quickly and submit them for verification. We did exactly that and cooperated fully with every request. Despite this, the communication we received was dismissive and disrespectful. During conversations we often felt talked over, not listened to, and made to feel as though we were somehow less important than other customers. They even went so far as to say that we falsified documents. Buying a vehicle is already stressful, especially for people working hard to rebuild or improve their financial situation. Customers deserve to be treated with dignity and basic respect during that process. Unfortunately, that was not our experience with Samantha and Joshua at Princeton Auto Group. Because of how we were treated, we chose to withdraw our application and take our business elsewhere. We hope Princeton Auto Group takes this feedback seriously and improves the way customers are treated during the financing process. -- James & Marla Boyer If dealership management or ownership would like to review this situation or discuss what happened, we would welcome the opportunity to speak with someone who values respectful and transparent customer service. Our intention in sharing this experience is simply to ensure that future customers are treated with professionalism and dignity.

Buyer Beware !!!!!!! We looked at several vehicles, all of…read morethem need repair . Over priced for cars /trucks that need work!

Where do I start? I've been looking for a Jeep wagoneer since the one I have rusted out completely…read more I've got an alert whenever the car shows up for sale anywhere. The minute I found the alert I called about the car. The guy I spoke to wasn't the least bit pushy and gave me great helpful info about the car. When we came out to look at the car he pointed out all it's issues (with a 25 plus year old car, there will be issues)and put it up on the lift for us so it would be easy to see the under carriage. There was no haggling and we left feeling excited about the car and great about the place we bought it from!

Our car stopped working. They were so kind and helpful! Taking care of our car and provided us a…read morerental!

This is a rather long rant, but in essence it's a warning of Buyer Beware if you buy from Schimmer…read moreFord. July of 2023 I ordered a Ford Maverick from Schiller ford, I knew it would take some time so I was patient for months, it wasn't until I heard others who had ordered from other dealers months after me and already had build dates that I became annoyed. I started contacting the dealer periodically to check on the status and was always just told Ford hasn't picked up the order yet and they can't give me any updates. When I heard a couple people I know that ordered in March 2024 and already had build dates in June, I began to get angry. I contacted Ford customer service and was told they had no record of my order and I would have to talk to the dealer. I told them if I could get any information from the dealer I would t be calling them. I then sent an email to the CEO of ford and head of customer relations and within a day I was contacted by ford, they took the information on my order escalated it and gave me a build date. Something maybe the dealer could have done months ago and I wouldn't have been waiting for almost a year. The same guy also told me that the dealer had a few others stuck in their order banks, so if you ordered from Schimmer and have been waiting a long time you're welcome. Your vehicle might finally be on its way to production. I had told the dealer several times that I wanted to be notified as soon as they got a build date because my fear is they would wait to call me until the truck was on the lot and then low ball me on my trade saying take it or leave it we will just sell it to someone else. They assured me they would so I would have time to sell my trade myself if they were unwilling to give me its value. I waited three days after Ford had located and scheduled a build for my truck and still no updates from the dealer. I wrote a letter to the president expressing my dissatisfaction with the follow-up and customer service and why did I have to be the one to go to corporate and get this order moving, why didn't any of his staff take the initiative to find out why it was stuck in limbo. I received a snarky email back with absolutely no appologies and basically telling me to feel free to buy the truck elsewhere. I have waited almost a year, my trade is now a year older, interest rates are higher. If he had offered even one apology for his staff not following up and a willingness to do the best he could on my trade, or in any respect at least pretended he wanted to earn my business I would have gone through with the deal. But he might as well have told me to F- off, go somewhere else. So that's how they treat their customers.

Brought my truck in for some body work from an accident and could not be happier with the final…read moreresults. From the moment I set my eyes on it after it was finished I felt like I had won the lottery. It was literally in better shape than the day I bought it! I was so worried driving it back home because I didn't want to ruin the mirror shine on the exterior and the immaculate interior that was cleaned to the very last detail. Taking pride in work is honestly an understatement. They go above and beyond that from the first call to schedule an appointment to driving the finished product away. I am not someone that does reviews, but would not be able to sleep at night knowing that I did not give praise and admiration when it is so overly due.

My car had serious hail damage. Fender Menders was able to get all it fixed, dealt with the…read moreinsurance company and even set up my car rental. Got my car back looking better then it did when I bought it brand new. They even detailed the entire interior. Looks great! Won't go anywhere else!

We are new to Marseilles area, asked people about places to take our 2013 Traverse and "ZIGS" name…read morekept popping up. Scheduled to have brakes checked at 57,000 miles, dropped off and got a call. They said, "I recommend you do the front brakes, 20% left". I said, 'why not do the back ones to as long as you have it in", thinking rear would need to be done soon. They replied, "they still have at least 65% left on, would be a waste of your money to do this soon". HOW REFRESHING to again find a business being honest!!! If you need work, please give them a call.

Zig goes out of his way to make every visit a pleasant experience. From the moment I walk in, until…read morethe moment I leave, I'm treated with kindness and respect and they answer every question I have. They also respect my time and I'm usually in and out in no time.