I called at 8:02 today to schedule a replacement and am still on hold 2 hours later. Unbelievable.read more

After having an extremely unpleasant experience with a major competitor I need a rear glass for my…read more2023 Grand Cherokee. Even though JM was not the lowest price they had the glass in stock and were able to install it within my narrow schedule. They even gave me a discount since I brought it in due to the weather. Very friendly folks and easy to work with. Also not all the hounding texts and emails like the other guys.

Had an answered prayer experience with this company! My boyfriend and I had an unfortunate flat…read moretire while out grocery shopping in Henderson, most shops were closed and we were not sure what else to do with the situation. We called them, the guy showed up within 15 minutes and got us in the truck. Well, we were still needing to get back to our Air BnB with a load of groceries, with no Uber in sight. The man, whom I believe his name is Dustin, said that his wife would help transport us to our AirBNB in Finger, Tn. He did an excellent job suggesting a nearby shop : The Tire Shop at 588 HWY 45 Bypass Henderson, TN. They were closed but luckily they were still on site and able to take the car and said they will fix it tomorrow. His lovely wife took us to our AirBNB and I feel so blessed that she took time out of her day as well to help us. The help on suggesting where to take the car and also helping transport us back to where we needed to go felt like such a God moment and I hope that family stays blessed I am impressed with their service and their hospitality and I would recommend their help and services. Thank you all so much for your help! God Bless!

Great, fast service and great customer service…read more My daughter was locked out of her car and we are several hours from her. I called my insurance company and they were not help. I made a call to Hi-Way Wrecker Service and was met with a person who said they could have someone out there in 10 minutes. Less than ten minutes later, my daughter called that the serviceman was there. He unlocked her car quickly and was able to take payment over the phone. They even sent me a text message receipt for my records. Excellent service. Thank you to Hi-Way Wrecker Service.

Great service, quality and value. Such nice gentleman. Broken down at this exit and they were…read moretruly accommodating and great to work with.

I will not ever take my car to this place ever again I spent 3200 dollars for basically a tune up…read moremy car is back in the shop for valve cover gasket that are still leaking thought they was fix but it was still leaking so i knew I had other leaks the guy at the front deck try to tell me it may be a rear main seal and the oil pan but it was either just a small alternator bracket seal behind the alternator these folks a scam if you ask me so much for the two technicians that had bmw training tfoh thumbs down getting it done again by real professionals and the price is reasonable don't take your car here if you do shame on you !!!!!

The cost of repair is very high. Ask to see your damaged parts yourself. See if you agree with the…read morerecommendation before paying them. I'll admit I was not allowed to question it and I paid it anyway so I'm just suggesting you do the same thing.

The week started out hectic and needless to say I walk to my car this particular morning and…read morebattery light on. It got me to work but I knew I needed someone to look at it. I called KB's and even with them being booked and scheduled two weeks out they took my car in. They gave me a call the next morning told me the problem and got me back on the road. I appreciate Kevin getting me in and back on the road. Everyone was very nice when I picked my car up and who can't appreciate good service and kind people. Thank you again Kevin!

As we all know at times, it's hard to find good help Well, I…read morehave to tell you , I took my vehicle in and things weren't done right. After talking with the owner. An apology was made. The problem was repaired correctly, and any of my out-of-pocket expenses was paid without any type of hassle. What else could you ask for !!! Anyone that stands behind their business and work like he does Is a five star service !! I will definitely be back if I need. Thank you again , I was impressed And appreciate you, sir

BAD COMMUNICATION!!!…read more I always take my vehicle to Northside Auto Service to get my oil change and never have a problem service is always good. I have on occasion had my brother pick me up and we get breakfast, but not every time! Today I took my car for an oil change I was the first customer there and told front desk that I was running to get breakfast and he said we will call you when it is ready and I said thank you! I returned and they had not even touched my vehicle. The front desk worker told me that I had to be here in order to receive service. The worker NEVER explained that to me! That should been explained instead of tell me that they would call me when it was ready! There was no apology for the miscommunication or anything! If that was a new policy all employees need to know the policies so that it could be communicated with the customers! That is bad business! I would not be so upset had I at least would have received an apology! I guess my business means nothing to them!

Tim and Clay are truly at the top of their game with transmissions and repairs. They quickly…read morerebuilt my transmission and got me back on the road. They are really honest and polite people, with great customer service. I had a great experience with Combs Transmissions and highly recommend them for your future service needs. Thank you again Combs family!

fast service, excellent workmanship and knowledgeable staff. Excellent advice. I had tires mounted…read moreby another company, they could not get the tires balance, after the second attempt I decided to use Discount Tire in Jackson, TN. They fixed the problem in 30 minutes. Thank you Patrick.

I use them in Dallas but I had a flat on my way thru and they were so nice, they fixed my flat…read morepronto! What a great service dude and the guy that did the work. Love these guys!

Mr. Starkey has now replaced two of our window panes. Each time he called while on his way to my…read morehome. He was very professional! He did the job within minutes both times and the windows looked new! The Price was extremely fair and I highly recommend his expertise your way!