On July 14, 2026, two employees came to my home to provide an estimate for a full-wall gym mirror…read more I expected them to simply take measurements, but they initiated extensive discussions about mirror placement, edge finishes, outlet cutouts, equipment placement, installation requirements, and pricing. That was ok. The appointment began cordially. The employees discussed various mirror options and measured the gym wall. During the visit, the older employee identified gym equipment that might affect installation. He measured one piece of equipment, determined it would not be a problem, and said it could remain where it was. However, when the discussion turned to my leg press, the interaction became increasingly confusing. The employee stated that the leg press would need to be removed from the room. I explained that this was not possible because the machine physically will not fit through the doorway. I suggested moving it to a far corner of the gym and asked if he could measure to determine whether there would be sufficient clearance for installation. Despite having already measured other equipment, he refused to measure the leg press or evaluate the proposed location. Instead, he repeatedly stated that it needed to be removed from the room, even after being told that doing so was physically impossible. What concerned me most was his statement that if installers later arrived and could not maneuver the mirrors around the equipment, they might simply leave the mirrors on my gym floor for me to install myself. I found that response astonishing and completely inconsistent with what I would expect from a professional installation company. At that point, I concluded the project was not going to be a good fit and ended the appointment. The younger employee appeared genuinely surprised, remained courteous throughout the interaction, and even asked if I was sure I wanted to cancel. I explained that I could not justify moving forward when a simple measurement was being refused and when I was being told there was a possibility the mirrors would be left for me to install myself. I later called the Bangor office and spoke with the manager. To his credit, he was professional, apologetic, and seemed genuinely surprised by what I described. He specifically told me that Portland Glass would not normally leave mirrors uninstalled in a customer's home, making the employee's earlier statement even more puzzling. More than a week later, I received the quote. It was roughly double what I found to be the average cost for similar mirror installations in Maine. The quote also stated that all gym equipment must be removed from the room prior to installation, despite the fact that one of the machines cannot physically be removed from the room. Overall, the entire experience was bizarre. The issue was never that measurements were taken or that installation requirements were discussed. The issue was that one employee was willing to measure and evaluate some conditions, while inexplicably refusing to measure others, then presenting impossible requirements as though they were the only option, on top of describing contractual terms to me that directly oppose company policy. The professionalism and problem-solving approach I previously experienced from the Portland office was night and day compared to my experience with the Bangor office.

Great job. Quick service. They squeezed us in to repair a windshield chip. It took them less than a…read morehalf hour.

Damien is a auto glass genius. Fixed my rear view mirror in less than 2 minutes where other places…read morewould not touch it fearing they'd break the windshield. I couldn't have been happier with the price too. Trust me, talk to Damien before you talk to any body else! It is rare for me to gush over any service provider or business too!

Small local shop that gave me the best price in town for my cracked windshield. I was in and out in…read morean hour. They would have come to me but I was glad to come into town and get a good price.

After a cross country trip I had a chip that spidered the entire width of the windshield. Mann Hill…read moreGlass was actually referred by Moody's auto body. It was relatively fast and I waited for them to swap out my windshield. They cleared up my view and got me back on my feet.

Great place that fixes auto and household windows! Fast and reasonable and easy location. fixed my…read morebroken storm windows the same day saved me a ton of cash

I've used UAG many times to replace the front glass in several vehicles because I do a lot of…read moreinterstate travel and am always getting nasty dings. Always prompt and professional, does a great job for a great price. Happily refere people to them whenever I can.

From the owner: A Unique Auto Glass has been locally owned and operated in Newport, and serving the Greater Bangor…read morearea since 2008. We take great pride that a large percent of our daily business consists of repeat customers. With our commitment to total customer satisfaction, we welcome the opportunity to serve all your needs. Specializing in Auto Glass Repair, we offer FREE Mobile Services, so that our customers don't have to worry about hiring a tow truck to get their auto glass repaired. We also will bill insurances DIRECTLY. Call Us Today for all of your Glass Repair Needs.

This review is long overdue, but I need another piece of glass so when I looked up the number I…read morecouldn't believe the 1 star they had. This business is ran very professionally. It is also family owned and they treat you like part of it! I had just refurbished this beautiful old dresser into a coffee buffet and was hoping to get a customized glass top for it. I came in with what I thought were the measurements but after talking with a few employees I came to discover that with it being an antique that all corners could have different measurements. Without hesitation the lady at the front desk asked if I had a little extra time that day and I said I did. She called out back to one of the guys working and asked if he could go to my home and specialty measure the dresser for an exact fit. He was more than happy too. Not only did they measure the piece that day but they cut it, did the edges and wrapped it within 3 hours for me to pick up. I was in shock... and the price was unbelievable! I would have paid three times what they charged me at one of the big box companies and it would not have been customized and a finish piece. Can't beat this place.... which is why I'm about to call for another customized piece. Thank you! highly recommended!

Reasonable price, excellent fast service and when I drove 10 miles down the road and another…read morefucking rock hit my brand new windshield (!!! NO WAY), they agreeably fixed it almost instantly at NO CHARGE!!! I love these people!

Put in my windshield and it broke the next dayand tried to clam my hood opens to far would never…read morerecommend

Had every window replaced in my home by Mike and his team at Newport Glass. Excellent customer…read moreservice, communication, professionalism and clean up while on the job. The work took 3 days, the team was courteous and didn't mind at all if I asked questions along the way. I work from home and they completed my office first so I could continue to work while they finished. I would and have recommended to friends.

Extremely knowledgable team of people, that truly care about getting you the best service possible…read moreat the most reasonable price. I know and trust that I will be safer on the road because they keep my car in good working order.

I went into Kontios as a new customer with the expectation that I'd be waiting an hour and spending…read moreclose to $300 on my vehicle inspection and oil change like I did at my last mechanic. I'm happy to say I was wrong in the most positive way. I was there for about 35 minutes for a full inspection and oil change and only needed my low lights replaced. Very reasonably priced and efficient. Will be returning.

They treat you like family. I took my "new" used car there for a second opinion on a cut in the…read morepaint and some scrapes along the underside of the door. Not only did they do a thorough assessment and give me an estimate, but they also gave the car a once over and gave me their opinion (which I trusted). Needless to say, I bought the car and took it right back to them to get the side door fixed and repainted.You would not be able to tell the difference (and it was a satin pearl white color-not easy to match with all of the shades out there these days!) Tony and his team want to be sure you are a happy and satisfied customer. I definitely am!

Do NOT Trust Bernache Autobody…read more I honestly don't even know where to start with how bad my experience was with Bernache Autobody. It's been almost six months since I took my truck there for repairs after hitting a deer, and I'm still finding issues that they caused. In fact, they've caused more damage to my truck than the deer did! Here's the situation: I hit a deer while driving at 40 mph. The only damage was a dented front bumper and some broken plastic in the grill. I continued driving my truck for weeks after, and then went through my insurance to get it repaired at Bernache. After about three weeks, I finally got my truck back--and it was an absolute disaster. The bumper was crooked, they used zip ties to fasten the wheel wells, the headlight wiring was just hanging underneath the truck, the fog lights were crooked and nonfunctional, and there were missing bolts and nuts throughout the front of the truck. This was not professional work; it looked like a child had put it together. Naturally, I sent the truck back. After another week, I got it back, and the problems only got worse. The headlights were now full of water (they claimed it was because the insurance provided cheap ones) and the daytime running lights were flickering. To top it off, my truck threw an engine code related to the radiator louver--a part they had touched. So, back to the shop it went. ....My truck is relatively new and had been in immaculate condition before the collision. After the third time I got it back, I realized they had replaced several front grill pieces with cheap aftermarket parts, which weren't even damaged in the collision. It felt like they were just trying to cut corners at every turn. Frankly, I feel like they're scamming people. The work they did is subpar at best, and I can't imagine how many other customers have left that shop thinking their vehicles were repaired by professionals, only to find out they were hastily thrown together with zip ties and inferior parts. I would not trust Bernache Autobody with any vehicle. If you care about your car or truck, go somewhere else.

I needed a windshield in my Honda CR-V . I checked around…read morefor price , they were great! I went in to make a appointment , the lady in the office was great! Got an appointment for 8;00 AM next morning. Went in at 8:00 AM and was out at 9:00 AM. Great service . Would recommend them for any glass jobs!! Jim B

We cannot say enough great things about this company. We used them to install our large front bay…read morewindow about 3 years ago and they did a fantastic job. However, over time the silicone must have been a bad batch unbeknownst to the installers, and we noticed a few weeks ago the window was loose. We called the company up and spoke with Jessica and she made sure to have her crew come right out and assess the situation. Within a couple days they were right back out to pull the window and make the repairs. I asked what the cost would be, beings it had been a few years, but she said "oh no, no! This is covered by us!". What great customer service. I will not hesitate to ever use them again for my window projects and nether should you.