On July 14, 2026, two employees came to my home to provide an estimate for a full-wall gym mirror…read more I expected them to simply take measurements, but they initiated extensive discussions about mirror placement, edge finishes, outlet cutouts, equipment placement, installation requirements, and pricing. That was ok. The appointment began cordially. The employees discussed various mirror options and measured the gym wall. During the visit, the older employee identified gym equipment that might affect installation. He measured one piece of equipment, determined it would not be a problem, and said it could remain where it was. However, when the discussion turned to my leg press, the interaction became increasingly confusing. The employee stated that the leg press would need to be removed from the room. I explained that this was not possible because the machine physically will not fit through the doorway. I suggested moving it to a far corner of the gym and asked if he could measure to determine whether there would be sufficient clearance for installation. Despite having already measured other equipment, he refused to measure the leg press or evaluate the proposed location. Instead, he repeatedly stated that it needed to be removed from the room, even after being told that doing so was physically impossible. What concerned me most was his statement that if installers later arrived and could not maneuver the mirrors around the equipment, they might simply leave the mirrors on my gym floor for me to install myself. I found that response astonishing and completely inconsistent with what I would expect from a professional installation company. At that point, I concluded the project was not going to be a good fit and ended the appointment. The younger employee appeared genuinely surprised, remained courteous throughout the interaction, and even asked if I was sure I wanted to cancel. I explained that I could not justify moving forward when a simple measurement was being refused and when I was being told there was a possibility the mirrors would be left for me to install myself. I later called the Bangor office and spoke with the manager. To his credit, he was professional, apologetic, and seemed genuinely surprised by what I described. He specifically told me that Portland Glass would not normally leave mirrors uninstalled in a customer's home, making the employee's earlier statement even more puzzling. More than a week later, I received the quote. It was roughly double what I found to be the average cost for similar mirror installations in Maine. The quote also stated that all gym equipment must be removed from the room prior to installation, despite the fact that one of the machines cannot physically be removed from the room. Overall, the entire experience was bizarre. The issue was never that measurements were taken or that installation requirements were discussed. The issue was that one employee was willing to measure and evaluate some conditions, while inexplicably refusing to measure others, then presenting impossible requirements as though they were the only option, on top of describing contractual terms to me that directly oppose company policy. The professionalism and problem-solving approach I previously experienced from the Portland office was night and day compared to my experience with the Bangor office.

Great job. Quick service. They squeezed us in to repair a windshield chip. It took them less than a…read morehalf hour.

5 star all the way! Had to visit Safelite after a rock kicked up and cracked my wife's windshield…read more I stopped in for advice and the employee was very helpful. Went home and called my insurance and was able to get an appointment the next day. I arrived 30 minutes early and they got me right in and out within 20 minutes! Can't ask for better service than that!

Well they are the only glass place around....that I know of. Customer service is out sourced and…read morethey order based on the VIN. This led to corporate ordering the wrong piece of glass! Probably only reason for 3 stars. Value is good and yes they will come to you. It is a National brand and they have a ton of commercials and a catchy jingle.

This review is long overdue, but I need another piece of glass so when I looked up the number I…read morecouldn't believe the 1 star they had. This business is ran very professionally. It is also family owned and they treat you like part of it! I had just refurbished this beautiful old dresser into a coffee buffet and was hoping to get a customized glass top for it. I came in with what I thought were the measurements but after talking with a few employees I came to discover that with it being an antique that all corners could have different measurements. Without hesitation the lady at the front desk asked if I had a little extra time that day and I said I did. She called out back to one of the guys working and asked if he could go to my home and specialty measure the dresser for an exact fit. He was more than happy too. Not only did they measure the piece that day but they cut it, did the edges and wrapped it within 3 hours for me to pick up. I was in shock... and the price was unbelievable! I would have paid three times what they charged me at one of the big box companies and it would not have been customized and a finish piece. Can't beat this place.... which is why I'm about to call for another customized piece. Thank you! highly recommended!

Reasonable price, excellent fast service and when I drove 10 miles down the road and another…read morefucking rock hit my brand new windshield (!!! NO WAY), they agreeably fixed it almost instantly at NO CHARGE!!! I love these people!

Extremely knowledgable team of people, that truly care about getting you the best service possible…read moreat the most reasonable price. I know and trust that I will be safer on the road because they keep my car in good working order.

I went into Kontios as a new customer with the expectation that I'd be waiting an hour and spending…read moreclose to $300 on my vehicle inspection and oil change like I did at my last mechanic. I'm happy to say I was wrong in the most positive way. I was there for about 35 minutes for a full inspection and oil change and only needed my low lights replaced. Very reasonably priced and efficient. Will be returning.

We were driving from Portland to Belfast when a rock hit our windshield causing a major chip…read more Daniel did a great, speedy job and had us back on the road in minutes. He was friendly and most reasonable. Highly recommend if you need his services in the area.

From the owner: Dye Team Auto Glass treats your vehicle with the finesse that only over three decades of experience…read morecan acquire. Since 1977, we have been the auto glass shop of choice for Belfast, Lincolnville, and Searsport and the surrounding area, whether it be for windshield replacement, auto glass replacement or car interior repair.

Just had to write to thank Portland Glass for a fantastic job they did for me. With no appointment…read moreI brought in to their office the broken remains of a car window belonging to my 58 year old Buick. I was met with an extremely courteous, polite, and knowledgable employee who efficiently took my order for a replacement window. I was quoted a very reasonable price (less than I expected) and the new window was delivered free to my out-of-town address. The window was the correct color tint and was cut exactly right for a perfect fit. I can't thank Portland Glass enough, I would recommend them to anyone for a great job and professional service. Thomas Mitchell, Order # 377-675297

Price for a windshield replacement for a 2014 Camry was over $100 higher than one competitor and…read more$80 higher than another. Windshields are pretty generic, and I am bringing the car for the repair, so why such a big difference? Lost my business to a local shop.

I needed a windshield in my Honda CR-V . I checked around…read morefor price , they were great! I went in to make a appointment , the lady in the office was great! Got an appointment for 8;00 AM next morning. Went in at 8:00 AM and was out at 9:00 AM. Great service . Would recommend them for any glass jobs!! Jim B

We cannot say enough great things about this company. We used them to install our large front bay…read morewindow about 3 years ago and they did a fantastic job. However, over time the silicone must have been a bad batch unbeknownst to the installers, and we noticed a few weeks ago the window was loose. We called the company up and spoke with Jessica and she made sure to have her crew come right out and assess the situation. Within a couple days they were right back out to pull the window and make the repairs. I asked what the cost would be, beings it had been a few years, but she said "oh no, no! This is covered by us!". What great customer service. I will not hesitate to ever use them again for my window projects and nether should you.

After a cross country trip I had a chip that spidered the entire width of the windshield. Mann Hill…read moreGlass was actually referred by Moody's auto body. It was relatively fast and I waited for them to swap out my windshield. They cleared up my view and got me back on my feet.

Great place that fixes auto and household windows! Fast and reasonable and easy location. fixed my…read morebroken storm windows the same day saved me a ton of cash