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    Safe Waters Services

    5.0 (2 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Safe Waters Services

    Aquarium services

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    5 years ago

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    Jared's Aquarium Service - 75 Gallon

    Jared's Aquarium Service

    (26 reviews)

    I cannot recommend Jared's Aquarium Service enough! I recently had to move my setup, and Jared went…read moreabove and beyond the standard cleaning. Not only did he do an incredible job servicing the tank, but he also helped me physically transfer the entire system to my new unit. Moving a tank is incredibly stressful, but he handled everything with such care and professionalism. A few highlights from my experience: Expert Knowledge: Jared provided amazing education and information throughout the process. I learned more about my water chemistry in one hour than I have in the last year! Crystal Clear Results: My tank has literally never been this clear. The water is pristine, and the glass is spotless. Happy Fish: You can genuinely tell the fish are much happier and more active in their refreshed environment. I am so impressed that I've already signed up for monthly maintenance to keep things looking this good. If you care about your fish and want someone who is reliable, knowledgeable, and willing to go the extra mile, Jared is your guy!

    I called Jared to help me get my 75 gallon back in shape. It was looking a little rough from not…read moregetting the attention it deserved for the past few months and the filter hadn't been looked at in over a year. (I know! ) Jared was super communicative, professional, and kind. He did an amazing job getting my tanks to be something I enjoy looking at again and he even politely answered my rapid fire fish questions and discussed stocking with me. Will definitely be using his services again and recommend him to anyone looking for some fish help!

    Ocean's Tropical Fish

    Ocean's Tropical Fish

    (161 reviews)

    I got a sand sifter star fish today and after putting in my tank he was crawling around and super…read moreactive!!! I love him he's healthy and thriving Also in general I love this place it's super clean and david made me feel so welcomed and taken care of. He has a nice variety of a lil bit of everything for my fresh water tank and salt tank - must visit !!

    I've been in the fish hobby for quite some time, and my two boys (ages 13 and 10) are just starting…read moreto get into it. We have four tanks in our home, and my boys worked hard to save up for their own 20-gallon setup. We cycled the tank properly, tested the water regularly, and added fish slowly. I chose to shop at Oceans Tropical Fish because I wanted to support a local business and was willing to pay more for healthier, higher-quality fish -- especially given the poor reputation of many big box stores. Unfortunately, the fish we purchased from Oceans turned out to be sick with ich. Despite all our precautions, it spread to the entire tank and my boys lost everything they had worked for. I also breed fish myself and currently have about 60 juvenile cichlids, so I'm not new to aquarium care. I went back today to speak with the owner, hoping he'd be willing to make things right. I even offered all my juvenile fish for free in exchange for some help replacing what we lost. Sadly, the experience was disappointing. While the owner clearly knows fish, he runs a poor business. Instead of showing any empathy or professionalism, he spoke down to me, blamed me for the loss, and offered no assistance whatsoever. He even criticized me for having purchased some fish from PetSmart -- fish that were actually added before anything from his store. When I mentioned that several of his own tanks appeared to have sick fish (which he acknowledged), he still deflected all responsibility. I really wanted to support this local shop, but after this experience, I can't recommend Oceans Tropical Fish. Respect and accountability go a long way -- especially when you're dealing with customers trying to help their kids enjoy the hobby.

    OC Fish

    OC Fish

    (10 reviews)

    We moved into a house that has a 200 gallon salt water aquarium. I never had an aquarium and…read moredidn't realize the amount of work required to maintain it. We saw one of their service vans in front of our neighbors house and asked a few questions about maintenance. They came over and was able to describe everything in our tank. This company provides excellent service with a twist of educating me about the industry, They have been very patient and attentive to all questions/service requests and are very reliable. Six months into the house, our fish look healthy and the aquarium is still a beautiful addition to our Entry way. There is no way it would look like this without OC-FISH amazing service. OC-FISH service Manager Rachael has also recommended and added new additions to the tank (fish and corals) making it look even better than when we first moved in. Definitely a great company to work with.

    This business is a joke. Let me explain. I have a very basic 85 gallon tank with 1 red eared slider…read moreturtle and very minimal plants/accessories. It took 3 tries for them to clean my tank right and use correct media for my Fluval FX6 filter. A quick Google search told me more than than one of their employees could. On the last visit, one of the employees tells me that a rock was jamming the filter and that is why the tank was dirty so quickly after cleaning. However, she said she couldn't show me the rock because she threw it back in the tank! Seriously? Also, there is a grate on the intake that prevents rocks from being sucked up and she even acknowledged that it seemed impossible for that to happen. I'm not one to question someone's honesty or integrity, but the whole thing was fishy! Pardon the pun. Either way, even if the employee did not lie about the rock and it somehow miraculously got into my filter, the overall experience with this company has been very bad and to top it all off, they asked me to pay for one of the secondary visits to get my tank cleaned! I would steer clear of this company.

    So Cal Aquatic Life Service - Family room aquarium system

    So Cal Aquatic Life Service

    (10 reviews)

    Ken is a master craftsman and knows what he is talking about…read more If you want to understand how your koi pond works and what you need to get it 100%, go no further. Ken will talk to you up and down your property about what he recommends and how to ensure your pond is as happy as possible without taking a penny from you. Every single recommendation he has given has been 1000x worth the effort and cost to do. Really a great person who you can tell just wants to make sure the customer is right. He even has great referrals if he isn't the person to do the job.

    We've been with SCALS for over 10 years, and I can honestly say they are the best in the business…read more Before Ken and his team stepped in, my wife had started calling our saltwater tank "the tank of death" because nothing seemed to thrive in it. The previous company we hired struggled for a year before giving up entirely and recommended that we contact Ken at SCALS. Honestly, I was ready to give up on the whole thing. Ken came in, spent two hours talking through everything, and it was clear right away that he knew his stuff. Not only is he incredibly knowledgeable, but he's also just a genuinely great guy. Fast forward to today, and our saltwater tank has been running beautifully for over a decade! The transformation has been incredible. SCALS is a family-owned business, and it's clear that they care about their customers. Their staff is professional, and it's reassuring to know that they handle everything in-house with their own trained technicians. If you're looking for quality, reliability, and peace of mind with your water features or aquarium, I highly recommend SCALS. Just awesome!

    Safe Waters Services - aquariumservices - Updated May 2026

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