I got a sand sifter star fish today and after putting in my tank he was crawling around and super…read moreactive!!! I love him he's healthy and thriving Also in general I love this place it's super clean and david made me feel so welcomed and taken care of. He has a nice variety of a lil bit of everything for my fresh water tank and salt tank - must visit !!

I've been in the fish hobby for quite some time, and my two boys (ages 13 and 10) are just starting…read moreto get into it. We have four tanks in our home, and my boys worked hard to save up for their own 20-gallon setup. We cycled the tank properly, tested the water regularly, and added fish slowly. I chose to shop at Oceans Tropical Fish because I wanted to support a local business and was willing to pay more for healthier, higher-quality fish -- especially given the poor reputation of many big box stores. Unfortunately, the fish we purchased from Oceans turned out to be sick with ich. Despite all our precautions, it spread to the entire tank and my boys lost everything they had worked for. I also breed fish myself and currently have about 60 juvenile cichlids, so I'm not new to aquarium care. I went back today to speak with the owner, hoping he'd be willing to make things right. I even offered all my juvenile fish for free in exchange for some help replacing what we lost. Sadly, the experience was disappointing. While the owner clearly knows fish, he runs a poor business. Instead of showing any empathy or professionalism, he spoke down to me, blamed me for the loss, and offered no assistance whatsoever. He even criticized me for having purchased some fish from PetSmart -- fish that were actually added before anything from his store. When I mentioned that several of his own tanks appeared to have sick fish (which he acknowledged), he still deflected all responsibility. I really wanted to support this local shop, but after this experience, I can't recommend Oceans Tropical Fish. Respect and accountability go a long way -- especially when you're dealing with customers trying to help their kids enjoy the hobby.

I cannot recommend Jared's Aquarium Service enough! I recently had to move my setup, and Jared went…read moreabove and beyond the standard cleaning. Not only did he do an incredible job servicing the tank, but he also helped me physically transfer the entire system to my new unit. Moving a tank is incredibly stressful, but he handled everything with such care and professionalism. A few highlights from my experience: Expert Knowledge: Jared provided amazing education and information throughout the process. I learned more about my water chemistry in one hour than I have in the last year! Crystal Clear Results: My tank has literally never been this clear. The water is pristine, and the glass is spotless. Happy Fish: You can genuinely tell the fish are much happier and more active in their refreshed environment. I am so impressed that I've already signed up for monthly maintenance to keep things looking this good. If you care about your fish and want someone who is reliable, knowledgeable, and willing to go the extra mile, Jared is your guy!

I called Jared to help me get my 75 gallon back in shape. It was looking a little rough from not…read moregetting the attention it deserved for the past few months and the filter hadn't been looked at in over a year. (I know! ) Jared was super communicative, professional, and kind. He did an amazing job getting my tanks to be something I enjoy looking at again and he even politely answered my rapid fire fish questions and discussed stocking with me. Will definitely be using his services again and recommend him to anyone looking for some fish help!

We got a fish tank a few months ago, and honestly, we didn't realize how much work actually goes…read moreinto keeping it clean and healthy. It went from looking super cool to being covered in hair algae and gunk so bad I thought it was impossible to fix. John came by, checked everything, and we booked a service. In just a few hours, he seriously brought our whole tank back to life. He cleaned it up, rearranged the rocks and corals so nicely, and now we can't stop staring at it. Our fish looks happier, the corals look happier... honestly we're happier too. :) I appreciate how easy he made everything for us. It took such a big weight off my mind. Thank you, John! Highly recommend him to anyone who needs real help with their fish tank!

Kind of rude answering the phone made me feel like a pest who ever answered the phone in hope both…read moresides of ur pillow are warm

A few years ago I needed to hire someone to take care of my husbands fish tank while he was out of…read moretown. After going through a few different cleaners I came across SafeWatersSerivces and have had them come back ever since! I was worried at first since the tank is a 150 gallon reef tank (loaded with corals and invertebrates) and I didn't want anything to happen to it. Time after time they leave the tank spotless! It has even become a game between my children to try and find missed algae spots on the glass but to little avail! Best fish tank cleaning service in the game!

We had a slab leak in our home, so it was recommended that our 180 gallon saltwater aquarium/tank…read morebe moved to the garage. We had another company move the tank from our living room to the garage, however after it was moved, we found a few fittings leaking. We needed to find another aquarium service company and came across SafeWaterServices on Yelp. Blake responded quickly to our inquiry. He visited our home to view the tank size and provided a reasonable quote. He came back several times to take pictures of the water flow setup, tank, refugium, and other setups. On the day of the move, Blake and his team were professional and carefully brought the 180 gallon saltwater tank back in the house with steps, while watching out to not bump into the newly painted walls or scratch the new floors. They replaced the leaking fittings, as well as a couple fittings that may be potential issues, and check the rest of the setup. We are happy that we were able to find SafeWaterServices to move the aquarium.

Had a good convo on the phone about anemones and some care tips, will be using again if I need…read morehelp in the future

the best .. I can't believe we haven't written a review before now! Russ and his entire team -…read moreamazing! They are always here making our tank sparkle ... and making our fish family happy! Our dental patients look forward to seeing our tank and our fish ... thank you to Russ and his team! you guys are the best!

We found Kevin on Yelp and we couldn't have been more happier he is very professional great…read morecommunicator compassionate and knows his stuff we couldn't be happier with what he did for us we love our tank it's absolutely gorgeous and it wasn't for Kevin and his team and their care we wouldn't have this beautiful piece of art in our home thank you so much Kevin and Ruben you guys are rock stars

If you want okay service don't go here....Kevin and his crew are AWESOME!! The service they provide…read moreis above great. They have been cleaning our aquarium for a few years now and it's always been amazing. They even took out our old aquarium and base without charging us. What else can I say except if you want exceptional quality service this place is where you want to go. They are always on time and get the job fast. So trust me, go here....

We moved into a house that has a 200 gallon salt water aquarium. I never had an aquarium and…read moredidn't realize the amount of work required to maintain it. We saw one of their service vans in front of our neighbors house and asked a few questions about maintenance. They came over and was able to describe everything in our tank. This company provides excellent service with a twist of educating me about the industry, They have been very patient and attentive to all questions/service requests and are very reliable. Six months into the house, our fish look healthy and the aquarium is still a beautiful addition to our Entry way. There is no way it would look like this without OC-FISH amazing service. OC-FISH service Manager Rachael has also recommended and added new additions to the tank (fish and corals) making it look even better than when we first moved in. Definitely a great company to work with.

This business is a joke. Let me explain. I have a very basic 85 gallon tank with 1 red eared slider…read moreturtle and very minimal plants/accessories. It took 3 tries for them to clean my tank right and use correct media for my Fluval FX6 filter. A quick Google search told me more than than one of their employees could. On the last visit, one of the employees tells me that a rock was jamming the filter and that is why the tank was dirty so quickly after cleaning. However, she said she couldn't show me the rock because she threw it back in the tank! Seriously? Also, there is a grate on the intake that prevents rocks from being sucked up and she even acknowledged that it seemed impossible for that to happen. I'm not one to question someone's honesty or integrity, but the whole thing was fishy! Pardon the pun. Either way, even if the employee did not lie about the rock and it somehow miraculously got into my filter, the overall experience with this company has been very bad and to top it all off, they asked me to pay for one of the secondary visits to get my tank cleaned! I would steer clear of this company.

I would just like to think MJ and all of his staff for the outstanding service…read moreThank you for going out of your way and sending me the doggy spa van. It was much appreciated. I was really in a bind and my dog really needed a groom. MJ and the staff really care about the well-being of our dogs They really treat us like family. Thank you for that. Their hard work doesn't go unnoticed. You all are amazing and of course my dog looks fabulous

Response to MJ: I am…read morenot writing this review on behalf of anyone else. This is my personal experience with you. Your assumption is incorrect. Having worked in the mental health field, I choose not to engage in combative or confrontational exchanges, which is why I did not argue with you in the moment. However, choosing not to argue does not invalidate my experience. As a fellow business owner, I stand by the fact that feedback--especially when it is uncomfortable--is part of operating a business. My review is not an attack; it is an honest observation based on my direct interaction with you. It is also consistent with prior public feedback regarding similar concerns about your conduct. Respect goes both ways, and professionalism should always remain the standard--especially from leadership. Original review: Excellent groomers, but the owner's behavior was unacceptable. The grooming service itself was great and deserves five stars. Unfortunately, the owner's conduct completely undermined the experience. He was aggressive, dismissive, and unwilling to accept any accountability. Rather than engaging in a productive conversation, he chose to rant, making the interaction uncomfortable and unprofessional. As a business owner, I understand that problems can occur--but professionalism, accountability, and respectful communication are non-negotiable. This experience was tarnished solely due to the owner's behavior, which is disappointing given the quality of the grooming staff.