The customer service is awful the one and only lady that is running the show hates people that ask…read morequestions. She even told me so. She gets really defensive from 0 to 100 in no time. She is not someone that should be talking to customers. She definitely hates her job and takes everything personally. I've never been treated so rudely in all of my life when rent a storage unit. Even the very first day I started my contract she seemed to have problems with wanting to explain anything to me without getting upset. Yes im the type of person that doesn't read or remember all of the fine details of a contract. Or know the ins and outs of renting. But if ask a question and im a little bit shocked about the contract the first response from the worker should not be ripping me a new one for asking questions and not understanding them fully. They have misleading signs that say they don't raise the rent but they do it's just worded in a way to get you hooked. And when if you ask any question about anything she comes unglued. Only reason I rented from them in the first place is because it was a good location for me and cheap. And now i know why.

This is a clean and well maintained storage facility. Friendly staff and Kelsee is great at making…read moreus feel welcome. The unit works great for us with our budget. Great value and great service!

I needed a storage unit and quick! Roger was incredibly helpful; especially when it came to helping…read moreme determine what size I needed. I absolutely felt like he had my best interest at heart and wasn't trying to upsell me into a larger unit that I didn't need. 13/10 - Would definitely recommend. He was professional, personable, courteous, and concise all at the same time. Something that is not often found. He has my utmost respect and appreciation. - Jenn

They stored our stuff when we moved from Austin to UT. It was seamless and easy. Sheri and Dave…read morewere a pleasure to work with. I highly recommend!

I've been meaning to drop a positive note about this business for a while now. Their facility is…read morespotless, their rates are reasonable and the owner and her team are polished professionals. They went out of their way to make doing business with them a breeze. They're super friendly and I know who to call if I ever need to store my things again. THANKS GUYS!

A wonderful storage place! Highly recommended! Carlee helped me so much since I was trying to get…read moremy storage unit secured before moving to the area and she spoke to my friends who were in the area and helping me get my things in there! I felt respected and that I mattered which is was not getting from other storage places. Thank you Carlee for the top notch service!

We were given a personal access code that never worked. Every time we tried to access the facility…read morewe had to call for a temporary code. We finally started just using the temp code all the time. That worked great until it didn't. I rented the space, but my husband was always the one who needed access. I was working and he was getting us ready to sell it house. AA refused to talk to him because his name wasn't in the lease. They also wouldn't let me authorize him to speak to them or access the space without me. We still have about 5 months before we move to our new house and we will be changing to a different facility. In researching other facilities we found several places where we could rent a bigger space for less money. Overall, not impressed with AA Storage. One star because the location is convenient, but weighed against the other inconvenience is not worth it.

From the owner: AA Access Storage in Clearfield, UT on W 1700 S is here to meet your storage unit needs! Our…read morestorage facility has been in business since 1993 and is proud of serving the city of Clearfield, UT, and the surrounding Davis County. Located conveniently on the border of Syracuse, AA Access Storage is here to help anyone in the Greater Clearfield Area and west of Farmington Bay is sure to find the perfect storage unit to fit their needs. A self service storage facility offers storage units without a physical on-site office. This means you can manage your storage needs more flexibly. We provide extended customer care hours and an online chat feature to assist renters with any questions. This setup is ideal for those who prefer handling their storage arrangements online while still having access to support when needed.

I needed a place to store two vehicles for a month. I was able to pop right over to the Syracuse…read moreGateway storage and was set right up with the perfect storage unit size for my needs. I really appreciate that It is a month-to-month contract. No high-pressure sales!

The storage facility is in a nice location. Prices aren't too bad. There's plenty of space to drive…read moreyour larger vehicles. It's very secure and I even feel safe going after dark. It may be a little difficult at first trying to find the box to enter your code to exit.

I rented a small storage unit from Tammy about a month or so ago, I needed another storage but…read morebigger, (were in the middle of selling/buying) and we've had some challenges throughout the process. Tammy was a life saver not exaggerating, I called her, explained the situación and she just made things happen. Tammy THANK YOU! You really own amazing customer service skills.

I'm so impressed with the customer service I received from calling and getting a quote! I have used…read morethis location in the past and have been treated with respect every time!