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Safe-N-Sound Auto Systems

2.2 (25 reviews)
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Hot Tint

Hot Tint

(279 reviews)

During the pandemic, I purchased a classic van. It came without a stereo; the previous owner…read moreremoved it. I had a small budget for something temporary so I purchased a Pioneer unit on Amazon. Afterwards, I contacted Hot Tint in May 2022. They responded to me that day and told me to stop by the shop. I made an appointment for later that week. When I arrived, I asked them to install the unit and a backup camera. I can't recall how much time it took but it was done in a reasonable amount of time and I'm happy with their service. I called a few other shops around this time. A couple had other projects and couldn't get to me for a few months. A couple of others didn't want to touch the van because of its age, manufactured in 1989. Hot Tint was straight-forward. They said let them see what I have and they'll let me know if they could use what I had or needed something else. I appreciate that approach. I did have a couple of problems but they were responsive. While driving home, my radio rebooted twice. The cable came loose so they told me to return to the shop so that they could fix it. The second is my clock resets to 12:00 every time the vehicle is restarted. They told me to bring it by so that they can fix it but I haven't. I'm rarely on the screen to see the time and just had other priorities. I mention these items to show that they were responsive and willing to troubleshoot the problem. I rate them high also because there are many mechanics and technicians who can work on a classic vehicle but refuse to do so. There are a handful like Hot Tint that jumps right in and do the job. I'm finally ready to add an amp and subwoofer so I will be contacting them again soon.

I've worked with Hot Tints and Sound many times in the past and always had great experiences, so I…read moreassumed this visit would be the same. I was happy to schedule tinting and a remote start installation. Unfortunately, my experience walking through the door this time was immediately negative. I understand I was 39 minutes late, but the front desk representative repeatedly emphasized how important their time was, without considering other factors like traffic. The constant badgering made the situation uncomfortable and unprofessional. Ultimately, I decided to leave because the interaction didn't feel respectful or customer-focused. This is not the best way to treat a returning client who has had positive experiences before.

Safe-N-Sound Auto Systems - stereo_installation - Updated October 2026

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