i am sorry to say that I didn't get informed on an issue with my water heater not being plumbed up…read moreto code. All I didn't find out into the night I moved in that there was an issue the the shower. There will be very costly repairs that I won't be able to afford.

Trevor was kind enough to call a few days after the inspection to answer my questions. Customer…read moreservice with this company is a standard other businesses should aspire to!

Ben did a great job. HIs inspection report was meticulous and he was very good at answering the…read morequestions we had.

This is the third time we have used Ben at Marathon Northwest. I can't imagine anyone better. We…read morehave had multiple inspections on investment and personal properties over the years, and he is the absolute best. He is prompt, efficient, friendly, thorough, clear, and always available for additional questions.

Very informative report. Great walk at the end of the inspection. Highly recommend. Prices are…read moreaverage

The inspector had scheduled a specific time and showed up two hours early. When we showed up at…read morethe schedule time he said his work was complete and asked for his check. We were given no time to ask questions. Basic code violations were missed in the inspection. When we called with follow up questions he was defensive and dismissive. We have owned homes in other states and never had an experience like this. In retrospect his glossy report was fill in the blank boiler plate that did not serve us well. Are the Oregon home inspection standards this bad or is it just this guy?

. We have not heard from them since April 24th. When I call…read morethe main number it goes straight to voicemail that has not been set up. I gave them about 25k. For work on a kitchen remodel after a plumbing accident occured. Just found out today that despite my payments They never paid for the tile backsplash and countertops, they never paid for the sink and plumbing we went to see in person in the last 2 months. They now have a suspended license are listed as "permanently closed" on Google, and my kitchen just has cabinet boxes without drawers, doors or tops, we don't have a sink, the stove and dishwasher aren't hooked up. The project was started in December. Originally we were told it would be finished by March. We had no communication from then in January. I reached out in February.

A Warning for Other Families -- Disabled Veterans Scammed, Silenced by Legal Threats…read more As a disabled military veteran, BIPOC homeowner, and father of three young children, I feel an obligation to warn others about our experience with Prestige Statewide. We placed our trust -- and our hard-earned savings -- into this company to help improve our home. What we received in return was a deeply unprofessional, chaotic, and in some cases, harmful experience. Despite paying in full and on time at every stage, the project was riddled with delays, excuses, and blame-shifting. The contractor abruptly stopped showing up before the work was complete. When we asked for accountability, we were met not with solutions, but with legal threats designed to silence our valid concerns. It's unacceptable behavior toward any customer -- let alone a disabled veteran trying to care for a young family. Health and safety were also blatantly ignored. Drywall was installed over mold-contaminated carpet, and no precautions were taken to protect our belongings while we were actively living in the home. Our kitchen was left coated in drywall dust -- on dishes, cookware, and food -- and the excuse offered was that "some customers let us know they want things covered." That level of carelessness speaks volumes. The final straw was hearing one of their team members openly admit he needed to watch YouTube tutorials on-site to figure out how to install parts of our project. Leadership failed to manage or intervene, and communication was evasive throughout. The owner, Jason, seemed more concerned with talking about his personal vacations than resolving issues. Other staff, while occasionally present, were unreliable and inconsistent. This review is not written lightly. I believe contractors should be held to the same ethical and professional standards we expect in any field. Prestige Statewide did not meet that bar. If you are a veteran, a person of color, or a family trying to protect your home, I strongly urge you to choose another company. We were left with unfinished work, health hazards, and attempts to intimidate us into silence. This isn't just about poor service. It's about how disabled veterans and families are taken advantage of -- and then threatened when they speak up. Please don't let it happen to you.

As a homebuyer, I feel that the seller who used this company for an inspection and report was…read moreseverely mislead. Pertinent information regarding their home was not included in their inspection report. Had we, the buyers, based our purchase on the seller's inspection report, we would have been ready and willing to buy the house with the understanding that we would have needed to put about $5,000 - $10,000 of work into the home. Based on our separate buyer's inspection, we likely would have needed to have significant repairs to the foundation, starting at $20,000 in addition the previous range. In addition to these repairs, the foundation repair would potentially cause other issues with the floor, drywall, and windows, expenses that would be nearly impossible to predict or budget for. This was downplayed on the seller's inspection report, as if age of a home has no factor upon future ramifications. There were numerous other issues such as exposed wires, window repairs and gutter repairs that were not identified at all on the seller's inspection report. It is one thing to instill a sense that home issues may not require immediate attention and can ultimately be resolved with quality repairs and sufficient funds. It is another thing to dismiss information in regard to the health, safety, and salability of what is many people's largest lifetime investment. We were fortunate enough to have a buyer's agent and inspector that provided us with a much more comprehensive report and were willing to tell us that this home would have been a significant financial burden. I worry that the sellers have not been provided with similar clarity while working hard to sell their home.

His inspection was routine, I guess, but he refused to talk to me after we received our emailed…read morereport. I had several questions about photos and comments he made, and I needed ten minutes of his time to discuss the report. Three messages and an email were left unanswered - he refused to call me back. I even left specific questions on my voicemails that clearly needed answers. Apparently, Luke wants to exchange $800 for an emailed generic report, but will not speak to you afterwards. He does realize I'll buy another house in Eugene at some point, right?

Cory is WONDERFUL! I…read morewas particularly worried about little piles of sawdust I was finding in the basement, thinking there were wood-destroying organisms at work. He discovered that it was actually little piles of mortar from disintegrating brick mortar. I'm afraid that if I had called an (unscrupulous) exterminator first that I might have had to pay a lot of money for bugs that were not really there. I recommend Analytical Home Inspection on the strongest possible terms. Cory came on fairly short notice, charged a fair price, filed the inspection report in a timely way, was utterly thorough and professional, and did a great job. He is punctual, fair, a good communicator, and truly expert. EXCELLENT!

Cory is a great communicator and a very thorough craftsperson. As mentioned elsewhere, he has very…read morenice manners. He offers sewer exams and you get a video featuring him narrating as the live camera feeds through the pipe- gripping stuff. He showed up on time, let us ask all the questions in the world and answered them completely.

Very prompt work! I didn't think we would be able to have a new roof until at least Spring. Andy…read morecame out to have a look and as soon as there was a weather window a few weeks later, we had a new roof!! It was fast and looks amazing! Great work at a fair price.

Competitive bid, started on time, finished on time, roof looks great, hasn't leaked through heavy…read morerain. What more could I ask for? He even found a section of the roof line that was sagging and arranged for a contractor to come correct it before finishing the roof.

The service technician is the best: friendly, professional, considerate of my house and very…read moreknowledgable. I appreciate getting the same guy every year who knows my setup. (He also gets high marks from Kevin the cat.)

Very educational about the installation and what to expect. The installers were on time,…read moreprofessional and very tidy. I had gotten three other bids, two of which are big in Eugene and they expected me to do all the measurements, buy the stove and then find me an installer! I highly recommend Ambassador for their professionalism, quality and friendliness.