i am sorry to say that I didn't get informed on an issue with my water heater not being plumbed up…read moreto code. All I didn't find out into the night I moved in that there was an issue the the shower. There will be very costly repairs that I won't be able to afford.

Trevor was kind enough to call a few days after the inspection to answer my questions. Customer…read moreservice with this company is a standard other businesses should aspire to!

As a first time homebuyer I was unsure of what a home inspection entailed. Luke spent some extra…read moretime going into details when I had questions about the heating system, small repairs etc. My broker was a former contractor and agreed with everything Luke brought up as well. Highly recommended!

Luke missed several things: a broken furnace, roof leak and two cracked tubs. Also missed wiring…read moreissues and poorly installed sink. I've worked with other inspectors in the past and I know they can't possibly get everything, but the utter lack of thoroughness is appalling.

Cory is WONDERFUL! I…read morewas particularly worried about little piles of sawdust I was finding in the basement, thinking there were wood-destroying organisms at work. He discovered that it was actually little piles of mortar from disintegrating brick mortar. I'm afraid that if I had called an (unscrupulous) exterminator first that I might have had to pay a lot of money for bugs that were not really there. I recommend Analytical Home Inspection on the strongest possible terms. Cory came on fairly short notice, charged a fair price, filed the inspection report in a timely way, was utterly thorough and professional, and did a great job. He is punctual, fair, a good communicator, and truly expert. EXCELLENT!

Cory is a great communicator and a very thorough craftsperson. As mentioned elsewhere, he has very…read morenice manners. He offers sewer exams and you get a video featuring him narrating as the live camera feeds through the pipe- gripping stuff. He showed up on time, let us ask all the questions in the world and answered them completely.

As a homebuyer, I feel that the seller who used this company for an inspection and report was…read moreseverely mislead. Pertinent information regarding their home was not included in their inspection report. Had we, the buyers, based our purchase on the seller's inspection report, we would have been ready and willing to buy the house with the understanding that we would have needed to put about $5,000 - $10,000 of work into the home. Based on our separate buyer's inspection, we likely would have needed to have significant repairs to the foundation, starting at $20,000 in addition the previous range. In addition to these repairs, the foundation repair would potentially cause other issues with the floor, drywall, and windows, expenses that would be nearly impossible to predict or budget for. This was downplayed on the seller's inspection report, as if age of a home has no factor upon future ramifications. There were numerous other issues such as exposed wires, window repairs and gutter repairs that were not identified at all on the seller's inspection report. It is one thing to instill a sense that home issues may not require immediate attention and can ultimately be resolved with quality repairs and sufficient funds. It is another thing to dismiss information in regard to the health, safety, and salability of what is many people's largest lifetime investment. We were fortunate enough to have a buyer's agent and inspector that provided us with a much more comprehensive report and were willing to tell us that this home would have been a significant financial burden. I worry that the sellers have not been provided with similar clarity while working hard to sell their home.

His inspection was routine, I guess, but he refused to talk to me after we received our emailed…read morereport. I had several questions about photos and comments he made, and I needed ten minutes of his time to discuss the report. Three messages and an email were left unanswered - he refused to call me back. I even left specific questions on my voicemails that clearly needed answers. Apparently, Luke wants to exchange $800 for an emailed generic report, but will not speak to you afterwards. He does realize I'll buy another house in Eugene at some point, right?

I've used these people twice. The first time - I didn't know what to expect - I'd never bought a…read morehome before. I had hoped that they would be thorough. I read the reviews & decided to go for it. I met with their inspector Teman (he's their Eugene person) & followed him around for 4 hours. He was incredibly thorough. He explained everything. What he was looking at & what it should look like. I learned so much. Every infraction was followed up with pictures & notes. That first place needed MAJOR work & I didn't purchase it. The second place I made an offer on - I knew who to call. Teman did an excellent job & I got a very thorough report. I made an offer - it was accepted - the seller made the repairs & I had Teman come out to re-inspect. I'm recommending him to all.

Top notch service that goes so very far above and beyond any other home inspection service I have…read moreused before! Almost makes me wonder what exactly was I paying for with previous inspections... Teman was easy to communicate with, showed up on time, spent a long time being very thorough, and meticulous. He followed up after the appointment to make sure I understood everything, and he provided me with an incredibly detailed report, with very clear, easy to understand language, and a ton of well-composed photos of every nook and cranny, including thermal imaging. I feel like I have an entirely new perspective on our home, and what I can do to maximize it's longevity and potential. I highly recommend their service, and will 100% be using them again in the future!

Dean Home Services did a great job cleaning the gutters on our two-story home and detached shop…read more Communication was excellent from the start, pricing was clear and very reasonable, and they provided before-and-after photos of the work. They also pointed out some early moss growth on the roof and took the time to explain what they were seeing without being pushy. Bishop was very responsive to my questions about treatment options, scope, pricing, and the maintenance plan, and updated the agreement to clearly document what was included. I especially appreciated the attention to detail, transparency, and willingness to answer questions. We ended up signing up for an ongoing gutter and roof-maintenance plan and have been very happy with the experience so far. Would definitely recommend them.

I found Dean Home Services here on Yelp and hired them for gutter and downspout cleaning based on…read moretheir excellent reviews. They lived up to their reputation. Bishop Dean was quick to respond to my questions and set up a time to stop by and quote and schedule the job. He also gave me a quote for window cleaning, which I'm planning to have done later. We scheduled a convenient time and Roman Dean showed up with his crew and took care of everything carefully and efficiently. They brought the appropriate equipment, showed me that the gutters and downspouts were functioning well when they were finished, and cleaned up everything before they left, without being asked. I felt that the price was fair for the work done and will use them again in the future. This is a great local family-run business that I'm happy to recommend. Keep up the good work, guys!

The city of Eugene requires homeowners with an irrigation system to have our backflow system…read morechecked out and certified with EWEB every year, and then there's the winterizing process to keep pipes from freezing. So much for convenience, right? Just another fun adulting task to add to the list! I found Terra Nova, which specializes in both, and that's all they do. You sign up on their website and they come out twice a year to turn your system off and drain it, turn it back on in the spring and check the backflow. They're one of EWEB's certified contractors, so they send the test results directly to EWEB. I signed up and they fit me in for the winterizing the same week. The cost seemed reasonable when you sign up for their ongoing service. So far, very pleased. One task checked off the list.

This business needs to provide a way for customers to see where the worker is in real time. I…read morerealize there was an emergency with one of the workers having to be out of the country but I had to wait at home for almost two entire work days so I could be here when the worker arrived for this service. I tried calling three times but couldn't leave a message and there was no outgoing message to tell the customer what was going on. Additionally, I had previously been told the leak in my pressure regulator would be fixed at the same time. Now I have to wait for another appointment to fix the original problem.

Gary Tillery is just wonderful. Working with contractors can be frustrating but Tillery's has a…read moregreat work ethic and I trust his work completely. He cares a lot about the quality of his work and his customers' satisfaction. He also happens to be a very nice guy. His wife runs the office. She is always responsive right away, friendly and clearly invested in quality as well. I would absolutely recommend them without question. Five stars!!

Exceptional Service! I highly recommend Tillery Floors and More as they were easy yet professional…read more This is a husband and wife business. We had Laminate flooring laid throughout our home and they paid attention to every details, even matching a small part of existing molding! I would highly recommend Tillery Floors to my family and friends and will use them again if ever I have a flooring need. They truly are worth my 5 star rating!