I used saddleback for a recent bistro refresh! From design to completion I could not be more pleased. Luke took time to understand my vision for the store and helped it come to life. I can't wait to have them come do my countertops at my home later this year! read more

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I've used Saddleback for cabinets, counters, and flooring/carpet. They have been top-notch for all that they have done. We remodel investment properties and they're very efficient and their work and they do a quality job. I would highly recommend them. read more

Saddleback Design - They did the flooring, cabinets, and countertops on this property in Thornton, Colorado for us. Very happy with the results. - Interior Design Near Me - Denver, Colorado

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Saddleback was amazing! Shelly was spot on for our selections and was very helpful and patient! I would highly recommend Saddleback Design for anybody who is remodeling an existing home or building a new home! We have done both with Saddleback Design! They are the only place that we will go! read more

Required by home builder to use Saddleback and not given much time to decide. Consultant was very nice and we were very excited with our choices. Unfortunately, the samples looked very different in the design center versus when installed in home. I wish we had the opportunity to look at everything in the space or as it would appear in the space instead of flat on a table. Followed up with them to have tile work fixed and was told they are too busy. read more

It is now with our one year warranty and we are still dealing with these same issues and they are still not fixing the tile or grout issues. They have fixed some things. But the majority has been so disappointing. For the money we spent with them, it is maddening. read more

Saddleback Design - Think twice about letting them design your home! - Interior Design Near Me - Denver, Colorado

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After an outstanding experience with the design specialist for interior selections (shout out to Patti Ambrose) for my new home, I was introduced to 2 people on their window coverings team (designer and manager - names aren't important). Not having any experience with window coverings, I asked what they suggested for the 36 windows in my house. They asked what "I" wanted, and I asked what would they suggest. They said it was up to me and offered NO suggestions, so I laid out what I thought worked. After receiving the quote, and having little confidence in my selections, I shared what I chose with my Ethan Allen designer (shout out to Meghan Rappa at Centennial Ethan Allen). She spent several hours reviewing the quote, and coming up with a new plan that was worthy of a beautiful new home being built by Wonderland. Her design was outstanding, but couldn't compete on pricing for shutters. After explaining to these 2 window covering specialists at Saddleback that I was going in a different direction for the majority of the house, and that I still wanted to do the shutters with them, I received this response... "After a full review of our Hunter Douglas business for the next 6 months with my Manager, we are going to pass/part ways on the measure and installation of shutters for your dining room. This is due to our current workload, backlog and the size of this job. Thank you for your interest in using Saddleback Design for your window coverings..." This came "after" an email that committed to a date for measuring the windows, and a commitment to install on the day of my closing. Basically, what they told me was that, regardless of the tens of thousands of dollars I've spent with Saddleback on interior design, my job was too small for them and they were going to pass. #Unprofessional #Immature #DontUseSaddlebackForWindowCoverings #SoMuchForCustomerLoyalty read more

I am over the moon happy with Saddleback today and want everyone to know about it. Saddleback replaced our wood floors after a flood,.....we are way past warrenty by 4 years. Today Rich Larson General Manager and Greg Buckout Warrenty Technician were at my house wearing masks/socially distancing and they fixed 2 loud squeaks. They demonstrated that they are a company with integrity that is responsive to their customers and they stand behind they work and products. Sue Pruitt read more

Really not even one star! Never responded to the repair work needed on their own warranty and now no one else wants to fix the problem from their work. Terrible costumer service when it comes to trying to fix something they said had a warranty on it. Highly dissatisfied. May seek legal advice. read more

We were referred to Saddleback by Boulder Creek builders to select the particulars for our future home in Stapleton. Charity Johnson was our contact at Saddleback, She was efficient, accurate, and pleasant to work with. We received a full accounting of our selections including prices. read more

5 stars all the waaaaay! These guys are A+ awesome. They worked with us from start to finish with the most professional and outstanding service. They clearly communicated dates (and ended on the exact date they told us), the process and how things were going to go, all the way down to the little details that mean a lot when you're spending a pretty penny on home projects. I can't explain how thankful we are for how our house turned out - it looks amazing and we can't believe its ours! They were so great my daughter (4 y/o) is actually bummed that we're done with the project since she enjoyed seeing them and hanging out with them when they crossed paths throughout the project. Again, A+ service, A+ results, and A++ people to work with. You won't regret working with them! read more

We worked with Saddleback Design when we purchased a new home in August 2015, and the homebuilder required us to select our finishes through Saddleback. Unfortunately they would not give us a price sheet, which seemed shady and unprofessional. My mother-in-law came along with us because she has built several homes with several different builders, and she was astonished that Wonderland and Saddleback refused to give us pricing information. Although the designer we worked with was very kind and friendly, she insisted that the computer system wouldn't let her get the pricing, and that she would send us our quote later. Yes -- she made us go through and pick "whatever we wanted" COMPLETELY BLIND with ZERO PRICING. We were not comfortable with this, and we kept asking for pricing, but she kept shutting us down by saying that's now how they do it here, and that the computer system wouldn't let her do that. After taking time off work to spend several hours making these selections, the designer waited until just after we left to send us our price quote. I about dropped my teeth when I saw that our selections would have cost over $40,000 extra on top of the home purchase price, on top of the extra lot premium, on top of the landscaping, plumbing, and mechanical upgrades. I knew we were going to spend a percentage of the purchase price of the home on upgrades, but this was way, way higher than that. I should also mention that the builder's standards were atrocious and were extremely limited, so there was no way we could go with the standard finishes. The standards were all in a warm, rustic, "Tuscan" theme which obviously did not match the modernist design aesthetic of the exterior of the home whatsoever. Not to mention that the standards were dated and would not age well with the home. I shouldn't have been, but I was surprised to research the materials that the designer helped us spec, and realized that these exact same brands and products were available at Lowe's and Home Depot, although we were being charged high-end prices by Saddleback for these finishes. They wouldn't even seal our grout -- in the documents they specified several times that this is a homeowner responsibility. Since I had taken the day off work to choose our finishes, I had to take MORE time off work to go a second time and "value engineer" our selections with the designer. Of course, this time after sending an email detailing my extreme disappointment at their business model, the designer "magically" was able to give us pricing. Not only was there this huge waste of time so that I would succumb to the "sunk costs" fallacy and the escalation of commitment, Saddleback wouldn't even help us come up with a budget and then select finishes to match it. I shouldn't have been surprised, but I really wasn't prepared for how painful and even emotional it was to downgrade our choices. I'm sure this is part of their sales tactics so they can make a bigger profit, because most people are going to be reluctant to downgrade after choosing exactly what they want in their home. I am completely disgusted with Saddleback's business practices. We still ended up spending significantly more than we had budgeted for the finishes, yet we had to settle for lesser quality at premium prices. I don't like the way that Saddleback does business. I really hope that I will be so impressed by our final finished home that I will take back my comments about the selection process. Our home hasn't been built yet, but I am not feeling great when I see reviews from other folks who discuss poor quality materials, poor workmanship, and an inability for Saddleback to take responsibility. I really, really hope that in a few months I can edit my review and say that our home was finished with high-quality materials and with excellent workmanship and quality. read more

Short version - bought new home. Saddleback did interiors. Needed service on almost all the surfaces. The biggest issue, they refused to fix. I tried not to be petty, in what I asked to be repaired - there was plenty that I pointed out, but didn't force a repair. I requested mostly the larger items that really stood out. Though they repaired some things, they did not miss an opportunity to imply that a. it was my fault, or b. that I bought cheap materials. The materials, cheap or otherwise, did not seem to be first quality. The workmanship was poor quality, and I feel for anyone who is forced to deal with them for any warranty issues. read more

This design studio only offers the basic selection of floors, tile and pretty much everything else for top dollar. They do not offer any drawings or even pictures of your selected options, I'm not even mentioning no electronic 3D design of the space! They only show you small samples of  tiles/floors/countertops and leave the rest for your imagination. Prices are doubled on everything you can find in Home Depot! I'm extremely disappointed and underwhelmed to say the least... waiting for my new house to get build for almost a year, the builder is making us use ONLY THIS STUDIO and then we will need to rip all of their basic included options out and wait another year to fix up THE WHOLE NEW HOUSE ourselves to meet the expectations. Consulting the Saddleback about their inventory/prices before buying the house was not an option so we got screwed! And there's zero f**ks given toward their customer's satisfaction! read more

This is the rudest place I have been in looking for custom flooring! Happened to be at Total Flooring which is AWESOME!!! On the way home drove by this place, just to check out the products. Our home will have about 4000sf of wood flooring. The girl Who met me at the door informed me that they couldn't sell to us, which we knew. We informed her that we would just be looking and our builder would be the one to purchase. She insulting told me that they did not sell to the public like Carpet Exchange, which is where she assumed we had been! We tried to explain that it would be our builder purchasing, but she rudely walked away to get a manager. The supposed manager then made a comment about us remodeling! Not sure why they would turn away business on a new custom home the size of ours? Would NEVER recommend this place!!!! Go to Total Floors instead! We will! read more

This design studio is nothing more than a showroom with a mediocre selection that has no respect for consumer transparency. This business model counts on you not understanding costing and rolling overcharged upgrades into your mortgage.They do not provide pricing per square foot of materials or pricing sheets, instead they provide a "whole house" quote. As a tradesmen I am no stranger to materials and labor costs of home renovation. Not providing square footage cost or a price breakdown was a major red flag. I calculated our required dimensions of desired materials with an additional 15% to submit for vendor quotes immediately after leaving our design consultation. ALL quotes including labor came back AT LEAST 50% less than what Saddleback wanted to charge, which was as expected. For example, our quote to carpet 1400 sq. ft. of upstairs space (and remember there is no removal or disposal of old material in this new construction) was 18k dollars! Same carpet, same brand quoted between 7k-9k from external vendors. This business preys on the uneducated and over excited home buyer and counts on you being locked into a new home contract. Because most people finance their house, their business model is to sell you upgrades at a premium price that you can only afford by rolling them into your mortgage. Most typical buyers would need to wait 15 years to establish home equity to take a line of credit or save up the money to make home mods and updates. Consumers please remember that you are paying a premium through Saddleback and if you are rolling it into your mortgage you are now paying interest on the already overpriced upgrades. We went from the idea of building our dream home to being stuck with a 700k basic builders grade house just days after signing the contract and placing our down payment. Whoever your builder is, make sure they let you visit your design center prior to signing any paperwork and make sure your design studio provides accurate sq. ft. costing on a price sheet that can be compared with other vendors to ensure fair market value. Also ensure your builder is willing to credit for materials they won't use if you upgrade. We wish we would have know all of this before we got scammed. Zero stars if possible for unethical business practice. read more

I hardly ever write reviews (thought I always read them before choosing a company!) but this time I felt like I needed too. We stumbled upon Saddleback Design when looking for countertops. We walked into their show room and it was a complete different experience than any other kitchen/design showroom. The owner (which we didn't know at the time was the owner) was SO helpful in giving us samples of cabinet colors even though she knew my dad was doing the cabinets for us. She also gave us samples of the countertops we liked. I got an email of the person to contact to give drawings to for the countertop estimate (Erik Haberland) and he worked so hard to find slabs of the counter we wanted. They templated and even installed a day early when I was struggling to be without counters or kitchen plumbing with 3 kids, and a husband out of the country! The price was the best we could find and the service and professionalism were outstanding. Thank you Saddleback for my new counters! read more

I can't say enough about Saddleback Design. We worked with Jana, who is outstanding - patient and thorough and listened carefully to each request we had (and I was worried we were requesting difficult things). We chose a bathroom vanity countertop from a large remnant and I asked for a specific portion to be in a specific place on the finished vanity and they did that with no problem, without charging us extra for it. The templater and the installers were both right on time on our scheduled dates and the finished results for both of our countertops are beautiful! We will definitely be using Saddleback Design for all our future projects - kitchen remodel and new flooring. They have been exceptional and their prices extremely fair. read more

I recently purchased a Boulder Creek patio home and my design selections were made with Saddleback. I was expertly guided by Shelly Selak and she made the whole selection process enjoyable and much less stressful. She also kept me on budget without cutting corners. I love my beautiful new home and thank Shelly and Saddleback immensely! read more