For several years I have purchased custom leather goods from Bullard Leather, however, they have a…read morenew ownership and the customer service has gone to the devil. On 1/6/26, I placed an order for a custom holster, received an order number and an anticipated shipping date of 3-4 weeks. In early February 2026, I contacted Bullard by telephone to get an update on my order--no returned call. I emailed---no reply, I sent text messages---no replies. This ordeal went on for over a month, with no replies. Finally, in early March, I contacted Citi Visa to seek help. They recommended that file a dispute. That was done, and Citi Visa contacted Bullard Leather on my behalf. In the interim, I also made attempts to contact Bullard Leather. It was my intent to accept the holster if it had been made and remove the dispute. Still, after 3 emails, 3 text messages and 2 telephone voicemails, I had not received any rely from Bullard. Finally, out of the "blue" I recently received an email from Bullard giving me a "ton of grief" for filing a dispute with Citi Visa and then suggesting that I should deal with them only and not contact Bullard Leather. Candidly, I do not know what is going on with this company. Today, I received notice from Citi Visa that the dispute would be closed and my account was credited for the holster purchase. Historically, they have produced excellent products, and I am still using several of their holsters. If they can get their act together, I would recommend them to any potential customer. However, as of now, I can't.

Bullard Leather is top notch! I ordered 2 ranger belts from…read morethem and both are perfect! The craftsmanship is amazing on these high-quality custom belts! I will be ordering more belts and holsters soon. Great company!

Doesn't exist!! Search for over a hour door to door. They do not exist. Let me repeat. They do not…read moreexist. Dialed phone number given and operator stated no number exist. I repeat they don't exist.

Exceptional service with the finest leather work you will find. Really great establishment.read more

We absolutely love this custom hat shop. One of our favorite things to do is shop small and local,…read moreso when we looked up hat shops and this one popped up, we had to go. The customer service is amazing, the gentlemen that creases my husband's hats is good at what he does and they carry a variety of sizes, we are super happy we found a place that will cater to my husbands giant nog. If you're in Abilene and need a custom hat, or give them a call, I know they shipped to us!

This is my second Pioneer belt, and I am absolutely IN LOVE. Both of my belts are 4" wide, 10mm,…read moresuede powerlifting belts with a 2-prong buckle and a tapered tongue. They are approved for powerlifting competition, and they are honestly the best belt out there. I ordered my new belt (yellow) as a birthday gift to myself, but I feel it's important to say that my first belt did not NEED to be replaced. I've had my original belt (purple) for 8 years now, and it's held up in color, quality, sturdiness, and functionality. The craftsmanship of these belts is unparalleled, and the fact that I got the exact same quality 8 years apart says a lot. This is the kind of package you open and get EXACTLY what you pictured but with the quality expectations truly exceeded. Well worth the price!

This review is way too long overdue. But got my custom lifting belt years ago and have never…read morelooked back or anywhere else. I've been so happy with this belt and so happy that it's lasted all these years. Sadly, I'm outgrowing it and excited to get another one after 5 years! I'm also taking advantage of their discount code POPPINTOP for 10% off. Thank you, Pioneer, for your amazing belts, top notch customer service and the extra discount! One loyal customer over here!

I came in to get the pad to the sissy bar on my motorcycle reupholstered. The lady who helped me…read moredidn't seem to really want to help me and told me her mother was going to have to tell me whether or not they could reupholster it. Her mother, inattentive and 5-6 feet away had to be roused out of her chair. I'm pretty sure the woman wasn't drunk (because I couldn't smell alcohol) but I'm pretty sure she was on some sort of drug, probably prescription pills. She moseyed on over in slow motion only to tell me, in slow motion, that they were too busy. She referred me to two places, neither of which I can find. I am very disappointed in this establishment.

I took a pair of work boots to Campos Leather Shop & Boot Repair to repair torn stitches looping…read moreover the top of my foot on both boots. A week later, I returned to find they had failed to pre-glued or had done a terrible job gluing the pieces of the boots before stitching them. The pieces on both boots were clearly misaligned. At least 25% of the stitches didn't even hit both pieces of leather in both boots. The last several stitches in both boots was so loose a match stick could be passed through them without touching the thread. I was furious and they knew it. My work boots USED to be a good pair in need of stitching. They said they would redo them. I came back a week later. Their 2nd attempt was no better than the first, complete with the same ending stitches which had matchstick-sized loops in them. Their second attempt also assured the boots could never be properly repaired because there are so many needle holes in the leather they chewed up. Today, the stitches are unraveling with threads on both sides of the leather and will be headed for the trash shortly. With this kind of repair expertise, do you really want to give Campos your good leather? I will never use them again, and discourage anyone who has such a foolish idea.

I live Laura's. I live in California. I visit Abilene often to see family and friends. I never miss…read morea stop at Laura's for a dash of brightness and southern hospitality.

Always red carpet service and the newest in fashion, selection and quality. My wife LOVES shopping…read moreat Laura's & I love buying her clothes for special occasions. We have been customer's here for 20+ years & have never been disappointed. If you want a truly personalized shopping experience then Laura's Boutique is your place!