One of the oddest and poorest restaurant experiences I've had.
We were greeted promptly and sat at a two top surrounded on both sides by two other two tops which were about 18" away. If you enjoy hearing other diners' every word, this is the place for you.
Then to the appetizer. We ordered the Tuna Tar Tare Tamari. What arrived was warm, not firm to the touch tuna, thrown on top of a gelatinous in consistency avocado. I took a small bite of the tuna and spit it out. It tasted mushy and higher than room temperature warm. Possibly from being left out under a heat lamp but it was inedible. I didn't dare try the avocado, which looked more like a cross between green mashed potatoes and jello. We sent it back.
The waiter was nice enough and shortly the manager, Chad Bash, came over to the table. Chad was very eager to shake my hand, let me know that he's taken the appetizer off my bill (thank you for not charging me for a half a bite of tuna that I spit out), but showed zero interest in why I sent it back. When I tried, he cut me off by saying something like, "Yeah the avocado looked a little different," but then he walked off. Mid sentence. Without giving anyone an opportunity to say a word.
On to the main course. I ordered the Chicken Buratta, my date ordered the buttermilk chicken. The chicken I ordered is advertised as oak grilled with a balsamic glaze. Capers and brussel sprouts are supposed to accompany the dish. What arrived was a very sorry looking chicken on top of what I think were brussel sprouts mixed in with artichokes that had been cooking in a crock pot for hours. Whatever was underneath that chicken was fork tender, but not in a good way. As for the chicken, the flesh was soft and rubbery. Maybe frozen, maybe old, inedible either way.
We were starving and my date ate half her buttermilk chicken. But it was drowning in oil and she used a half a dozen napkins to blot it up.
Here's where the oddest and poorest part of this experience comes in. The waiter took away my chicken and promptly brought out a menu. The steak actually looked pretty good, I couldn't help but notice it at the table just inches to my right. But just when I was ready to order, Chad Bash came over to first say, I'm comping your meal. But then, he snatched the menu in front of me off the table, and said "We have nothing for you," then walked away.
We were stunned. We didn't know if he just kicked us out, refused to serve us more food or what. We asked the waiter to have Chad revisit our table but Chad told the waiter he refuses.
My date needed the restroom and as I was waiting for her Chad walked by. I said Chad, within a foot of him but he didn't turn around. I said Chad again, but louder. Chad, Chad I kept saying loudly until finally Chad had no choice but to turn around.
I told Chad that what he did was horrible. I didn't like the appetizer and the main dish, so what? Is that any reason to tell your customers you're done and we have nothing for you? Chad's response? I'm going to kick you out of here if you keep talking to me this way.
I doubt the owners appreciate their manager Chad Bash, "bashing" their customers, sorry couldn't refuse the pun. I'd say Chad is in the wrong seat right now but maybe he was having a bad day. Either way, between the poor quality food and Chad bashing anyone dare complain, I'd say avoid this place. read more