I wanted to get a double helix done, but since this is my first time getting a piercing that's on…read morethe upper part of the ear, I was very nervous about finding a piercer. I've heard so many horror stories of people getting their cartilage pierced, so I was very particular in where I went. Safe to say, I am so so so glad I came to Stay True. When I come in, everyone is so welcoming. They were very kind and professional throughout the whole process. And there were so many piercing choices omg. I found one that perfectly fit my vision. My piercer was so incredibly knowledgeable of what he was doing that all of my anxiety went away. He also addressed my questions with a lot of care. I'm so incredibly happy my new piercings!! My new favorite place to talk about.

I wouldn't even think of going anywhere else for a piercing. Customer service here is top notch…read more Akash greeted us. He went out of his way and provided customer centered guidance which was invaluable with such a large selection of quality pieces. I felt confident in my choices after selecting jewelry with him. Roy was very skilled with placing my piercings and provided an efficient service with much welcomed friendly banter, assisted by Nick :) Thanks guys, will see you again very soon for more.

Shane Rausch was awesome! Super happy with my tattoo that he so kindly did on labor day. He…read moreincorporated his artistic talent with my info and created an awesome piece.

I have gotten 10 piercings and 2 tattoos from Exodus. I brought my daughter to get her ears and…read morenose pierced here. Always very clean and professional..my daughter was nervous but, Niko made her very comfortable and was understanding and caring towards her. She absolutely loves it.

I used to visit the Piercing Emporium for years it was always my go-to spot. It had been about six…read moreyears since my last visit, and I don't know what's happened since then, but wow... this place has gone downhill. I stopped in recently to ask a few questions about setting up an appointment, and I've never experienced customer service that bad in my life. Whoever they have working the front was unbelievably rude and unprofessional. I honestly couldn't even tell if it was a man or woman, but whoever that person is, they're ruining what used to be a solid, reputable shop. I won't be returning ever.

The staff were professional, and approachable. Mark was gentle, warm, and very personable. He…read moreexplained everything he was doing and then talked me through as he was piercing. I was very impressed with the sterile environment. Piercing Emporium is classy, welcoming, and clean. I could not recommend them more.

Melissa is very professional and her shop is very well stocked in maintained. very clean…read more I always come in for my jewelry changes and had my nose piercing down there. They are very accommodating.

Been here multiple times for facial piercings and to purchase new jewelry. All the staff are…read morehelpful and professional. Black Diamond in WeHa was so expensive compared to Moonflower. 10/10 would recommend

Bear does the piercings here and he is GREAT! First off he is the cheapest option around for the…read moreskill (easily 30+$ cheaper because he includes the jewelry). He's also the only option you'll find in the area that INCLUDES the price of jewelry in the cost of piercing. He uses stainless steel rings and studs for all his piercings unless you have an allergy and was also willing to let me bring in my own jewelry (no other shops will let you do this because they want to up charge you like crazy for the jewelry). Aside from those things he is clearly very experienced at what he does, and was incredibly kind and patient with me as I tried to decide if I wanted to follow through with the piercing. Would definitely recommend him and go back. On a side not he takes walk-ins which is a godsend when it comes to trying to schedule appointments during Covid. I was going to have to wait a week for all other places minimum.

My friend and I went in for matching tattoos and left very happy with the results . Roman did the…read moreart and it didn't take too long.

I've had all 3 nose piercings done here & I trust no other business. Professional, clean, amazing…read morestaff, excellent jewelry selections! There's a reason they've been here as long as they have.

As most of these reviews state, the staff is extremely rude and they act like you're a nuisance…read morejust being there. Good luck trying to call, even though there is always someone free on the staff they will immediately only text and then blame you for the miscommunication. I asked if a piercing was possible, I was told to book a non refundable appointment and then turned away from the piercer for not having the right "anatomy" for a lip piercing. When I gave a review with feedback on the service I was told that I was hostile and rude. My friend came with me and even she is surprised by the response this business gave me. Even though I was scammed out of $50 and talked down to by the staff, I still remained calm and kind. It's a good place to go to if you want your day ruined.

My wife and I had appointments to change out our respective earrings, and everything went smoothly…read more Both Max and Lars were fabulous and the downstairs staff was helpful, friendly, and cute.

my friend and i wanted same day piercings, but it's hard to find in northampton. we booked an…read moreappointment for the next day with Lindsay. they got their ears pierced, and i wanted my navel [redone after 9 years]. landon helped us with setting our appointment and picking our jewelry. for the navel, they have you choose your top pick for jewelry and a backup 2nd style in case your anatomy doesn't work with the jewelry you picked. i was sure which jewelry i wanted, and because i had my navel done before, i was confident that i'd get my first pick. when it comes time to get my piercing, lindsay was very thorough when it came to explaining everything and making markings for placement. unfortunately she said my anatomy wouldn't work with my first pick for jewelry, meaning i had to spend $100+ on a piece i wasn't thrilled about if i wanted to move forward. i almost cancelled, but she said she could potentially place it in a way so that when it healed (in a year), i would be able to use the jewelry i wanted. i've had over 16 piercings in the past, but i removed most of them, so it had been about 10 years since i had any piercing. i'm pretty experienced though. i picked the flower floating navel jewelry and it looked better than i anticipated. i did end up having issues with the disc which caused swelling, discharge and bleeding. my friend loved their ears, and it was very quick minus the markings. i do like that she took her time making sure the markings were in the perfect spot. the place is cute, filled with quality jewelry and decorated with crystals, snacks while you wait. update after 3 months: i had issues healing with the disc, and when i wanted a piercer to check it out at their sister store, they wanted a deposit to look at it. i had a lot of pain and was very nervous if it was infected. i was somewhat surprised they wouldn't even let you walk in without paying, but not so much as they wouldn't take a same day appointment and had a similar attitude. i had to go elsewhere where they looked at it (for free!) and gave me my options, i paid for the ball they switched out the disc for, and surely tipped due to great service. it did feel like they didn't care for our business initially, and they look at you a certain way if you look like you don't have any experience with body mods. i know that is typical for many piercing places which is why i gave them the benefit of 3 stars and not less.

Got a second lobe piercing, my sister got her closed up lobes redone and my 10 yr old niece got her…read morefirst! Making an appointment was easy and staff was very accessible and accommodating by phone. Upon arrival establishment was clean and welcoming, we were greeted and attended to promptly. Libby was funny, kind, informational and appropriately sensitive to a first timer (and me who hasn't had a piercing in 27 years) highly recommend Libby and beauty mark !

I've been coming here for YEARS and there's nowhere else I would rather go. To be fair, I met Jay…read moreprobably.... 10 years ago and just kind of followed him since. Everyone in this shop is patient, open minded, totally willing to work with whatever you want, upfront, honest, and knowledgeable. Though the shop is family friendly, please understand that language is used loosely, and it's a room full of people getting stabbed with needles. You may hear a few colorful words- but that's the business that you've walked into. Can't say enough great things about these guys. Just go meet them yourself for any tattoo/piercing needs.