Incredible service, friendly and efficient staff, and a nice vibe inside. Highly recommend!…read more I got my first piercing at TR and they made the procedure and after-care process easy to understand and follow. Looking forward to more work in the future!

Do not get pierced here. They are unqualified to be piercing people, I was pierced with a bar way…read moretoo short and when I came back they told me it would be an 8 hour wait for someone to assess the piercing. I was told to take ibuprofen every 3 hours. I ended up at urgent care with an infection. Very unprofessional business, I wouldn't wish this experience on anyone. Find a more reputable piercer and don't risk the infection/injury

It's a beautiful store. Immaculate. But very, very expensive; so be aware before you go. Look at…read morethe website to get an idea of prices. When you get your appointment verification, carefully read what time you are supposed to be there. They suggest you get there 5 minutes early. My appointment was at 3:10 - I got there at 3:15 because I got lost. Because I was late, there wasn't time to sterilize my earrings and get pierced before their 3:30 lunch break. I had to wait until they reopened at 4:00. I had two piercings done in each earlobe. Not the most pleasant experience, because piercing does hurt. I'm glad I don't have anything else I want pierced.

I wanted to get a double helix done, but since this is my first time getting a piercing that's on…read morethe upper part of the ear, I was very nervous about finding a piercer. I've heard so many horror stories of people getting their cartilage pierced, so I was very particular in where I went. Safe to say, I am so so so glad I came to Stay True. When I come in, everyone is so welcoming. They were very kind and professional throughout the whole process. And there were so many piercing choices omg. I found one that perfectly fit my vision. My piercer was so incredibly knowledgeable of what he was doing that all of my anxiety went away. He also addressed my questions with a lot of care. I'm so incredibly happy my new piercings!! My new favorite place to talk about.

I've known Niko for years. He is always professional and extremely knowledgeable about piercing. I…read morehighly recommend him to anyone looking for any type of piercing.

Shane Rausch was awesome! Super happy with my tattoo that he so kindly did on labor day. He…read moreincorporated his artistic talent with my info and created an awesome piece.

Marc is excellent, he's been there for years. I'm going back to him as soon as I can for some ear…read morepiercings.

this place at all costs! I went in to ask if they could order me specific gems on white gold posts…read moreand they put them in for me. I already had two piercings with butterfly backs but no one mentioned there is a different kind of back now where you screw a microscopic post into a tiny hole. I had to take them out for an MRI and can't get them back in because I have paralysis in my thumbs and arthritis in my hands. I called to see if they could exchange them for the type I wanted because I can't use these and he got very defensive. He kept telling me he has a client with 4 fingers and only one hand so my disability shouldn't be a problem. If he can overcome his then surely I should overcome mine, he insisted. I felt like I was talking to a child. There was no apology for the miscommunication, no offer to try to reorder them or take them back or even issue some kind of credit. He just kept blaming me, saying I should have asked when I came in wearing butterflies and having no idea these others existed. The bottom line: They don't take an ounce of responsibility for anything and are incredibly rude to someone who spent hundreds of dollars on something she can't use. Telling me I am wrong about my disability and insisting I can pay them to teach me to do it was the icing on the cake. You don't tell a disabled person that their disability isn't real and they can do something they can't if they really wanted to. I would rather pierce my own ear with a rusty nail than set foot in this scam of a place again.

Melissa is very professional and her shop is very well stocked in maintained. very clean…read more I always come in for my jewelry changes and had my nose piercing down there. They are very accommodating.

Been here multiple times for facial piercings and to purchase new jewelry. All the staff are…read morehelpful and professional. Black Diamond in WeHa was so expensive compared to Moonflower. 10/10 would recommend

Bear does the piercings here and he is GREAT! First off he is the cheapest option around for the…read moreskill (easily 30+$ cheaper because he includes the jewelry). He's also the only option you'll find in the area that INCLUDES the price of jewelry in the cost of piercing. He uses stainless steel rings and studs for all his piercings unless you have an allergy and was also willing to let me bring in my own jewelry (no other shops will let you do this because they want to up charge you like crazy for the jewelry). Aside from those things he is clearly very experienced at what he does, and was incredibly kind and patient with me as I tried to decide if I wanted to follow through with the piercing. Would definitely recommend him and go back. On a side not he takes walk-ins which is a godsend when it comes to trying to schedule appointments during Covid. I was going to have to wait a week for all other places minimum.

My friend and I went in for matching tattoos and left very happy with the results . Roman did the…read moreart and it didn't take too long.

I've had all 3 nose piercings done here & I trust no other business. Professional, clean, amazing…read morestaff, excellent jewelry selections! There's a reason they've been here as long as they have.

As most of these reviews state, the staff is extremely rude and they act like you're a nuisance…read morejust being there. Good luck trying to call, even though there is always someone free on the staff they will immediately only text and then blame you for the miscommunication. I asked if a piercing was possible, I was told to book a non refundable appointment and then turned away from the piercer for not having the right "anatomy" for a lip piercing. When I gave a review with feedback on the service I was told that I was hostile and rude. My friend came with me and even she is surprised by the response this business gave me. Even though I was scammed out of $50 and talked down to by the staff, I still remained calm and kind. It's a good place to go to if you want your day ruined.

Went with a friend for piercings and had a wonderful time. The area was kept very hygienic and the…read morestaff all seemed very passionate and welcoming. The piercer was gentle and helped with easing nerves and gave clear instructions for aftercare as well. The price was a little steep but the jewelry is all high quality to match the price. There were many cute designs and a large variety of styles and different price points to choose from.

my friend and i wanted same day piercings, but it's hard to find in northampton. we booked an…read moreappointment for the next day with Lindsay. they got their ears pierced, and i wanted my navel [redone after 9 years]. landon helped us with setting our appointment and picking our jewelry. for the navel, they have you choose your top pick for jewelry and a backup 2nd style in case your anatomy doesn't work with the jewelry you picked. i was sure which jewelry i wanted, and because i had my navel done before, i was confident that i'd get my first pick. when it comes time to get my piercing, lindsay was very thorough when it came to explaining everything and making markings for placement. unfortunately she said my anatomy wouldn't work with my first pick for jewelry, meaning i had to spend $100+ on a piece i wasn't thrilled about if i wanted to move forward. i almost cancelled, but she said she could potentially place it in a way so that when it healed (in a year), i would be able to use the jewelry i wanted. i've had over 16 piercings in the past, but i removed most of them, so it had been about 10 years since i had any piercing. i'm pretty experienced though. i picked the flower floating navel jewelry and it looked better than i anticipated. i did end up having issues with the disc which caused swelling, discharge and bleeding. my friend loved their ears, and it was very quick minus the markings. i do like that she took her time making sure the markings were in the perfect spot. the place is cute, filled with quality jewelry and decorated with crystals, snacks while you wait. update after 3 months: i had issues healing with the disc, and when i wanted a piercer to check it out at their sister store, they wanted a deposit to look at it. i had a lot of pain and was very nervous if it was infected. i was somewhat surprised they wouldn't even let you walk in without paying, but not so much as they wouldn't take a same day appointment and had a similar attitude. i had to go elsewhere where they looked at it (for free!) and gave me my options, i paid for the ball they switched out the disc for, and surely tipped due to great service. it did feel like they didn't care for our business initially, and they look at you a certain way if you look like you don't have any experience with body mods. i know that is typical for many piercing places which is why i gave them the benefit of 3 stars and not less.

I've been coming here for YEARS and there's nowhere else I would rather go. To be fair, I met Jay…read moreprobably.... 10 years ago and just kind of followed him since. Everyone in this shop is patient, open minded, totally willing to work with whatever you want, upfront, honest, and knowledgeable. Though the shop is family friendly, please understand that language is used loosely, and it's a room full of people getting stabbed with needles. You may hear a few colorful words- but that's the business that you've walked into. Can't say enough great things about these guys. Just go meet them yourself for any tattoo/piercing needs.

Got a second lobe piercing, my sister got her closed up lobes redone and my 10 yr old niece got her…read morefirst! Making an appointment was easy and staff was very accessible and accommodating by phone. Upon arrival establishment was clean and welcoming, we were greeted and attended to promptly. Libby was funny, kind, informational and appropriately sensitive to a first timer (and me who hasn't had a piercing in 27 years) highly recommend Libby and beauty mark !

I searched for a super talented artist with fine line and detail skills for years. PATRICK QUIRK at…read moreNite Owl has fierce skills and incredible vision! Check him out, but dont tell him how amazing he is or he will be snatched up by some big city shop. All of the artists at Nite Owl are fantastic, the shop is clean and everyone makes the experience great.

Awesome experience! It was my first tattoo and the process was amazing. My tattoo artist, Roxanne…read moresuper curtious and professional will be back again