This is mostly a tour of old Sacramento, with just a little bit of underground thrown in, (no…read morepictures or video though) its a bit of a reach to call it an underground tour. I went on an underground tour of Pendleton, Oregon and few years back and thought this would be similar. Instead we walked around above ground looking at old buildings and then spent about 5 to 10 minutes in an old basement and learned about how they used jacks to pick up the buildings after a great flood back in the 1800s. On the bright side, the tour guide was very friendly and informative. If you're looking for a quick hour long historical tour, this is recommended, but don't expect too much underground stuff, you won't get it.

Not worth the time or cost…read more Mildly interesting. As the nice guide explained, much of what would now be "underground" had been filled in. There wasn't much to tour. This felt like a 25 minute tour, geared toward grade school children, stretched to fill an hour.

Don was our tour guide and it was an incredible experience. He was very knowledgeable and answered…read moreevery question we had! It was a pleasure meeting him and I recommend everyone checking this gem of a place out!!

A very Pretty drive out to this cavern Lots of trails to…read morewalkabout around and before the small parking lot with an old yellow fire truck that you can check out too A kids sluice that is pretty cool by the shop and check in for the tour of the cavern. Bathrooms were decent And Faith our tour guide was A+++++++ with her flashlight extra luminescent sight too! Check it out and pack and pick-nick-lunch BooBoo! Get outside

This was a wonderful cruise. I was worried that it might be too hot because the temperature was 86…read moreand I don't do well with heat. However, cruising on the water in a covered boat was very comfortable., Captain Emil is the best! He was very knowledgeable about the local vineyards and served generous pours of local wines. He only pours wines you can't get in stores and buys from small wineries that aren't usually open to the general public. The charcuterie platter was very generous- more than the 4 of us could eat. He offered additional pours of other wines or the opportunity to 'revisit' the wines we liked. All in all a wonderful experience and we plan to make this an annual event!

I couldn't recommend this place enough! I was visiting my family in the bay and decided to do this…read moreriver cruise and I'm sooo glad we did. Captain Emil was amazing and kept us entertained! You have options of either drinking beer or wine and our captain is very generous so if you ever want to revisit a drink, just let him know. We got to play our own music and it was all great vibes all around. The star was the charcuterie board and everything about it was delicious! It paired well with the wine selection. We requested to have it 30 mins earlier and he was able to accommodate our request. Definitely listen to the captain's instructions and make sure to arrive on time to get the most out of your experience. If you're ever in the Sacramento area, definitely add this to your itinerary! What a great family/friends bonding!

We visited the capital in Sacramento last weekend. Part of it is a museum of restored areas curated…read moreby the California state park system. This is a very interesting area in which to spend some time. As we wandered through the rooms, we came upon an attendant. She wasn't there as an official docent, but as an employee of the state park system. System. She asked if we had any questions, and then answered everything. We wanted to know with very complete answers and told us a lot of information about the place. It was very informative. If you're in Sacramento, I recommend visiting the capitol. It's great to see where our state government really happens.

On a day trip to Sacramento, we stopped by the California State Capitol Museum for a quick…read moreself-guided walk. If we had more time, we would have taken one of the public tours, which usually last 45 minutes to an hour. We went up to the 4th floor thinking we might be able to listen in on the State Assembly session, but because of time constraints we had to leave and made our way down through the 3rd floor, 2nd floor, lobby, and basement. There's a lot to see, including the 1st floor Rotunda and county exhibits, the 2nd floor Senate and Assembly Chambers plus historic Governor's offices, and the 3rd floor portraits. There's definitely more to explore, and I'd like to revisit the California State Capitol Museum on another Sacramento day trip.

What an amazing afternoon. Dawnie is an amazing host. She knows the local food industry, the ins…read moreand outs of the local restaurants, the art history and the wonderful 49'er history of Sacramento. I've lived in the area and didn't know half of what she knew. She is wonderful.

My daughter and I loved our tour! Dawnie is so knowledgeable…read moreand friendly, and we really enjoyed the food and sights. Highly recommend!

Had such a great time on the holiday lights tour in East Sacramento. Sean was a great guide, so…read morefriendly and fun. We've been a few times. Highly recommend them.

Had an amazing time. Recently took Off The Chain bike bus tours to celebrate a friend's birthday…read moreand it was beyond worth it. Our driver Sean was friendly, engaging, and professional. Took us to some great spots where we stopped for drinks. Along the route Sean played some great music and had a mic where some of the ladies busted out those vocals. Can't wait to book again.

It's a historic house where a female serial killer lived. Definitely worth walking by if you are in…read moreSacramento and into things like this. This story is well known to locals but was also featured on Netflix's "The Worst Roommate Ever" so I'm sure the owners are getting more foot traffic. You can't go inside and it's gated off as it should be considering people live there. I enjoy how the owners embraced the horrible history by adding some signs.

Good overall experience. I am a big horror true crime fan fan so it was a good experience to see…read morethis in person

First time here! Food: I tried the mocktail from the bar (margarita) and I liked it. :) service:…read morenice staff . Ambiance: beautiful views of the Sacramento River and it was so relaxing .

My family and I were very excited to attend the 1-hour Sacramento Historical River Tour and learn…read moremore about Old Sacramento. Unfortunately, our experience was extremely disappointing due to poor communication, lack of signage, and unprofessional customer service. We followed the instructions exactly as stated in the confirmation email and arrived at 1206 L Street, next to Joe's Crab Shack, as instructed. The email stated we were to be at the dock by 10:45 AM for the 11:00 AM tour, and we arrived at 10:40 AM along with several other guests. No staff members were present at the dock, and there was no one available to check anyone in. We waited until around 11:10 AM, during which time multiple customers double-checked their emails and confirmed we were all at the correct location. One guest even called the company to inform them that several customers were waiting with no staff present. At approximately 11:10 AM, the woman working the ticket stand arrived for her shift. At that point, we were told that a different location had supposedly been included in the purchase email. However, all of us had the same instructions, and the address we were given also matches what appears on Google Maps and Apple Maps. There were no signs, no arrows, and no posted instructions anywhere explaining how to access the dock or where the boat was actually boarding. When my partner and I spoke with the woman at the ticket counter, the situation became even more frustrating. She was argumentative and immediately blamed customers, insisting we had not read the email correctly. She refused to review the email we showed her and would not take accountability for the incorrect or unclear instructions. Instead of acknowledging the confusion or offering assistance, she spoke to customers in a rude and dismissive manner. We were explicitly given two options: 1. Move our experience to a later time 2. Receive a refund Because we had other commitments and did not have the time or patience to go back and forth arguing over money, we requested the refund. However, it became unclear whether the employee had the authority or knowledge to issue refunds. The interaction turned into repeated back and forth, and rather than continuing to argue, we disengaged. We were then told we would be partially compensated for only one ticket, despite having purchased three tickets. No explanation was provided as to why only one ticket would be refunded, and the employee stated that there was no way to leave a note or documentation regarding this promise. Because nothing was documented, we have little confidence that this compensation will actually occur. What made this experience even worse is that the boat left without any staff coming to locate the guests who were waiting at the dock. Some customers eventually figured out where the boat was docked, but by then it had already departed, leaving no opportunity to participate. Overall, we wasted our time traveling to the location, waiting well past the scheduled departure, and attempting to resolve an issue that was not caused by the customers. Mistakes happen. That is understandable. What is not acceptable is: * Incorrect or unclear instructions * No signage directing guests * Staff arriving late for check-in * Offering a refund without the ability or willingness to issue one * Promising compensation without documentation * Poor, dismissive customer service This was a terrible first impression for us and several other first-time guests. While we will attempt the tour again to see if the experience itself redeems the company, I am not optimistic based on how this situation was handled. The company needs to update their emails, provide clear signage, ensure staff arrive on time, and properly train ticket counter employees on customer service, accountability, and refund procedures, especially when errors originate within the company.

Holiday train review - Absolutely spectacular and warm heartening experience for our 3 and 4 year…read moreold girls! I don't know what other low rating patrons are expecting... fireworks? High class service? Jazz band playing in every train car with speakers interconnected? We came expecting nothing and ended up having an incredible experience with beautiful decorations well suited for a sweet, memorable Christmas train experience. Online reservations were simple, easy to obtain, and a lot more affordable compared to the exorbant Polar Express tickets. We're extremely happy that we chose this over Sacramento's Polar Express. It's obvious that their staff spent a lot of time putting work into the trains inner and outter decor - beautiful and creative! Parents and adults FYI - on your way to your reserved train car, there's a small bar after boarding the train. It's very important to load up on your magic drinks before heading to your seat. (Drinks.. not drink! But drink responsibly, of course.) Parking isn't far and although limited, it shouldn't be a problem with reservations handled appropriately. We sang a few Christmas songs with the elves, threw snowballs at the grinch (best part, IMO), met Santa, and had a little fun at Santa's (little) village after the ride. Every sip of their hot cocoa (included with your tickets) was warming and delicious, perfect for cold weather. Couple of cookies came along with it, perfect for our kids to snack on. Overall, this was an incredible experience for our kids! Service was fantastic, ambiance was very jolly and felt like home, staff members are very friendly, and the experience is fantastic for all occasions - family, friends, and dates! The memories are ever lasting and hopefully it becomes a core memory that lasts a lifetime. Highly recommended to experience, at least once, for your little loved ones. We'll be back next year!

We were NEVER SERVED ANY FOOD during our 2-hour Tea Train and could barely get water…read more About 30 minutes after boarding we were given hot water but no tea bags. We eventually found our own. Refills of hot water, cream, and drinking water required chasing down staff. After 45 minutes we began asking where the food was, while people in another section of the car had already ordered and eaten their meals. Staff kept saying the food would come "soon." It never did. At 1 hour 45 minutes the staff disappeared, and the train returned to the station at 2 hours. No food and no explanation. I had to insist on speaking with a manager and got a refund. I still don't understand how this could happen.

We stepped out of the Hyatt to find Daniel with Velocab. Daniel extended a invitation to take us…read moreto our car. Of course we were dreading the 2 blocks walk in high heels so we jumped in. Thank you Daniel for making the end of our evening a memorable one. You are a sweetheart and full of positive energy! Looking forward to using Velocab again when I am downtown. Shannon

Will work for beer…read more That should be their motto. Kaleb and Tyler were strong, hot and peddled their little hearts out for us. From Old Sac to Midtown, they delivered. We paid them in tall cans, cash and fierce promo (ok, "promo" meaning we screamed and blew kisses at all of the passing cars.) Best tour of Sacramento yet.