Lovely friendly welcome, super efficient and confident service, painless and relaxing experience…read moreoverall and the salon surroundings are so peaceful, calm, and relaxed, you'd never think youre in the west end of Edinburgh. Excellent experience, I had a hair removal treatment done which you would think wouldn't be the most relaxing but it was brilliant, painless and overall pretty relaxed! Highly recommend

What a lovely experience I had visiting the Secret Garden. The personell was very friendly and the…read moresurroundings very soothing / relaxing. I was able to book a massage appointment online, half an hour neck, shoulder and back massage. I paid when checking out and after the massage was finished. The online booking system is so simple and you can book any of the treatments they offer. Besides massage, they also do nails, waxing and toes etc. I had Zoe as my masseuse. She really tried to loosen up my neck. The treatment room was very relaxing. Lots of plants everywhere, even in the waiting room, on the walls and ceilings. I listened to soothing music whilst being treated. They also offer 6 treatments for the price of 5. Will I be back? Yes definitely!

My skin is extremely sensitive to pain and this was one of the best waxing procedures I had. From…read morethe moment you enter, the experience is tailored to you with great care from staff. It's clean, quiet, has a luxurious feel to the place for the regular market price you would pay anywhere. Best value for money. And amazing service!

My first time at the new salon in Edinburgh, therapist was great and made me feel very comfortable…read more First back wax I have had since my youth days and what can I say.. it was a nice surprise, no pain what so ever. Keep doing your thing, 5 stars from me.

Great service very professional. All things considered a very comfortable service. I'll returnread more

These are magnificent. I am going to a wedding on Monday and had my nails done else where on…read moreFriday. OMG they were disgraceful. They looked like stick on nails. I went to the wax bar straight afterwards because I wanted to cry at my nails. They gave me an appointment for the sat morning although I think they got me in after I showed them my nails. They were a joke. I felt sorry for them also as it's not nice having to put some one else's work right. They had no problems with this and just wanted to put them right for me. Sat morning and the service, the treatment was first class here in the wax bar. The girls were lovely and I think they were all pleased including me with the end result. They are now beautiful for a exciting and beautiful day on Monday. I could not be more thrilled with my nails. And this time I have shellac on my nails instead of nail Polish and a clear top coat that just came off with nail Polish. I am so so pleased I choose the wax bar and have to say they have gained a happy customer and I most certainly will go back. I also happened to pick up a price list of all the procedures they do so will definitely be taking some of these treatments up also. Needless to say I am walking on air now with my nails. There stunning. First class service thankyou.

So I am writing a review only for facial waxing services not to be upset or anything but to let…read moreothers know more about what they can and can't expect. tLDR - this place is not for people that are into a full brow treatment or a good one. There's no after wax care (compresses, oils, concealer, brow powder, redness reduction/break out prevention). This especially is bad for those with sensitive skin. The atmosphere is also not relaxing. I wouldn't recommend for people that are really into their brows and want a good brow experience. This place seems good for a budget, quick visit, but I was not happy with it as a go to brow or waxing place. Especially for those with sensitive skin. First, atmosphere wise it was not relaxing. The music is electronic club sort, so I would not recommend if you want a chilled out, relaxing experience. Service wise I also would not recommend if you care a lot about getting a full brow treatment and care much about a particular shape. Photos and explaining what I wanted still didn't produce what I wanted very well. I lost part of what I had been growing out, after specifically saying I was growing it and the shape I wanted. Besides shape, the aftercare was nonexistent. Which sets this place apart from the better ones in service standards. There is no after wax care. No cool compresses for redness or pain, which is bad when you have sensitive skin. I left afterwards with scar-looking, puffy skin. In other places after care treatment has been able to eliminate that reaction. For those who care, this means you can't go on with your day if you care about not having rash looking skin in public. I personally don't care. But I didn't expect to have it look so starkly bad and last so long. It's also sore to the touch long after - which is not usually the case for waxes for me. This is not the place for people who want their redness post wax to be addressed. I asked for a cool compress and was told there weren't any. Also, for sensitive skin, at other places you can get something put on the skin that helps it prevent breakouts, like tea tree oil is one I've used. This generally makes it feel better and calmed. There were no post treatment substances for breakouts, redness or coverage. Only some minimal oily powder stuff that seemed to only make my face shiny and accentuate it's redness. I usually appreciate being given a tad of light concealer as well after a lip wax, brow wax, or even given some brow powder for the day to give the full benefits of a brow treatment - all things that help you leave the spa straight into your day looking great. None here. So for people looking for a relaxing, full treatment with post care, customized or well done brow shaping, I wouldn't recommend. I get the concealer/oils is for a more expensive-like place, but a compress is pretty basic and that was missing. I would recommend though for a budget quick brow shape up. For that it should be fine.

Extremely rude service, appointments being cancelled last minute, refund requests are declined…read morefollowing cancellations by the salon with no possibility of rescheduling. Avoid like fire!

From the owner: Professional Massage Therapy in Edinburghread more

The lazy gal that dominates most of my brain is pretty sad this place didn't fare better but it…read moreseems that, at least for nails, i'm destined to have to make the uphill trek out of Stockbridge. Anyone who knows me, knows I have a pretty loyal heart on for my nail gal and her hand painted #geekclaws. But for pedicures, I tend to stray away from my norm - almost 100% because my regular gal is a 40 minute walk from the house. So when I found Remedy Rooms was just around the corner and boasted a great first review: glee. Lazy, lazy glee. Let's start with the things that are going right: they have a good, clear website and I booked a speedy pedicure pretty dang fast. They got back to me within 24 hours and I had an appointment for the next day. Hurray! Plus, they have some seriously good package deals. Good enough that I may actually give this place another go somewhere down the line. So if you're looking for multiple beauty bombs - it might be worth snooping a little further. The place is big, clean and they have tvs in the rooms - which is either a positive or a negative, depending on your relaxation point of view. I'm not a huge fan, but that might be because Crocodile Dundee was starting right as I left. Just my luck right? So there's the nod worthy moments. The not so nod worthy? I booked a speed pedicure for £18. I RECEIVED a gel shellac for £26. I had no clue that switch-a-roo had happened until I got to the till. So... that's likely the biggest "oof". But if it had been a nice result, I would have been ok with shelling out the extra dough. I wear shellac on my hands, so I know the stuff stays put and in the dim spa type room, they looked ok... so maybe no harm done? Never has the phrase "the harsh light of day" meant so much to me in a review. When I got home, I popped off my shoes to take another peek and realized I had just out and out wasted £26 pounds. Not only was nothing pedicurey (yeah i'm making up that word) done to my feet beyond a simple file but the shellac looked horrible! It was clumpy, it was all over some of my toes (granted, I have little nails but still it was super messy looking) and the polish on one nail had all out peeled off... in the ten minute walk home. I grabbed the acetone to take off the rest but most of them peeled off almost as easy. The sad thing was, I picked them off in frustration with my gel adorned hands and those suckers didn't miss a beat. Within a few minutes the polish was off, my feet actually looked better without it and I had prompted booked another pedicure elsewhere. So I would maybe try this place again for a package deal but did I find my new nail goddesses? Nope.

A troublesome neck-shoulder interface needed a bit of attention so a trip to the Remedy Rooms was…read moreneeded. The decor is suitably trendy. All of the staff are friendly and helpful... just what you want before a relaxing massage. I went for a deep tissue massage to try and cure my muscular ills. The massage was really good... I can already feel the benefit as I can move my neck in ways that I was unable to just a couple of hours ago. Prices are really competitive given the quality of services, smart surroundings and great staff. Hopefully I won't need to return, but I might well find myself back there for a more relaxing massage, although there would be a massive risk of me falling asleep as I drift into a state of ultimate relaxation!

Went for a pedicure and a facial. Seemed like it was the first pedicure the person had ever given…read more I left the facial a greasy mess. It was the worst facial I have every received. Save your money.

A-OK here stands mostly for:…read more Alright, Overpriced but Kalright. I was (now am again) in desperate need for a wax. I'm not going to tell you what I needed to have waxed, suffice to say the plight of the great Mediterranean blood hits me quite hard and I like to keep up appearances that I am not, in fact, a woman of the bush or an unkempt hippie. So, I went a-hunting for a wax. Did I want threading? No, but found about a hundred places to do that. Did I want plucking? No, but I found a weird cheap place that did that. But I found PURE and they were a beautiful little place that felt all comfy, relaxing and spa-like. But for a 20 minute session inside a locked room, these bells and whistles mean very little. Soothing music gets overshadowed by the pain, so frankly it fell on dead - eyes? I paid 35 dollars (20 quid). For shame! (did I use this right British people?). Yea, I know. There are little Vietnamese ladies in Boston screaming at me from overseas - I'll do it for your for 1/4 that price. But I was beastly, and my uni-brow was making a comeback and I can't have that. But the hair (was) gone, so not too many complaints. She did it, well and quick, so if you like spending 20 pounds on something that should be 8 - TOPS... This place is for you, you freak. And the hunt continues.

Expensive due I guess to its prime location. But she was…read moregood. Experienced in deep massage.

I took a chance and scheduled a neck and shoulder massage. It was a great experience - really nice…read morestaff. Sandra was my massage therapist and did an outstanding job. Go see her, you'll feel better.