Expensive due I guess to its prime location. But she was…read moregood. Experienced in deep massage.

I took a chance and scheduled a neck and shoulder massage. It was a great experience - really nice…read morestaff. Sandra was my massage therapist and did an outstanding job. Go see her, you'll feel better.

My friend and I spotted this spa as the only Guerlain spa in the U.K. So it was our mission to…read morevisit!! So when she said, let's go to Scotland ... I suggested the Waldorf Astoria in Edinburgh so we could visit the spa!! I phoned up few weeks before to book a massage & facial session then about 4 hours later, I received an email from the hotel concierge saying he could book things for us - including the spa with 10% off!!! Arghhhhhhh a discount!!! But the spa terms & conditions state I would lose money if I cancelled (so I could ask the concierge to rebook it with discount!) so we left it. The spa is lovely, reception is like a shrine to the guerlain products, there is a waiting room though quite small and they only had one toilet which seemed to be used by someone changing in there! We had got changed in our bedrock and put on the dressing gown n slippers that were in my room. First we had a foot spa, it was great, relaxing and lovely! Then we got taken to the treatment room where we had massage & facial. It was great!!! One of the best!! It is expensive but if you sign up to their mailing list, the hotel send out offers. I didn't book one of those but off the spa menu. We signed for it to the hotel then I told her the story bout the concierge offering me a discount after I'd already booked! The receptionist said 'why didn't you say!!' And reversed the charge and applied the discount! Awww so sweet!!! If you are in Edinburgh and wanting a beauty treatment or spa time - you are allowed to use the gym n pool too, I recommend spoiling yourself!!

This place was a perfect end to our trip through Europe! So good that I ended up booking a second…read moreday of Escape at One the following day. The spa was not busy/overwhelming at all. A substantial amount of thermal/water amenities, all of which feel very sanitary/maintained. I wish I was able to schedule a massage - however, it is completely understandable I couldn't squeeze in an appointment the day of. I felt completely relaxed after my appointment! My only note is that the aroma mist in the salt room did not seem to work (this may have been user error). Additionally one of the showers in the locker room was not in service. Definitely recommend booking here if you are looking for a relaxing day!

The fact that this spa is roof top just says luxury to me!…read more It puts the spa into Sheraton Grand Hotel and Spa, and just off Lothian Road. Mind you they can be quite pricey, but this has all got to do with the image their trying to project, as well as the various treatments they offer. As usual I haven't heard of most of them, but was particularly curious about the rainforest shower. Thankfully, I have a friend who has actually been to the Amazon (they come in REALLY handy!) and basically it's a room with showerheads all over the ceiling, so it seems as though it's raining in the room. Ofcourse if you'd rather just have a facial and a massage, they do that as well. They've got two pools, one of which is thermal, and a gym for those who'd rather "feel the burn" than relax, though I'd rather get in the sauna when there's that alternative.

I had a wonderful experience at Pure Spa. The atmosphere was relaxing, and everyone was very nice…read moreand helpful. I had a relaxation massage with Maggie, and she was excellent! I am retired massage therapist, and have had a lot of body work, so I know what I'm talking about. Maggie knew just what I needed to recover from 3 days of walking around Edinburgh. I would highly recommend the spa. M. H. U.S.A.

From the owner: We understand our clients, open 7 days a week with long hours…read more Enjoy luxury spa therapies and beauty treatments in one, convenient place Booking is made easy -- call us, book online or download our iPhone app Looking for a gift? All our treatments are available as gift vouchers Recognised multiple times by the Professional Beauty Awards We use and sell luxury British brands, Elemis and Leighton Denny Free parking at most of our locations

We enjoyed our stay at the Sheraton Grand in Kraków so much that we decided to stick with this…read morebrand when staying in Edinburgh. I'm happy to say that it was a great decision. First of all, the location was perfect for us. It's right on Festival Square. Just look at the view that we had from our window on the 7th floor. The castle view is amazing! If you're a fan of concerts, then you'll also be happy that Usher Hall is right across the street from the hotel. The Edinburgh Farmers Market (every Saturday) is just behind the auditorium on Castle Terrace. There are many great restaurants all along Lothian, Fountainbridge, and everywhere in between as you walk up to Grassmarket. The great service started immediately with Ryan. He checked us in and made sure we had everything we needed. He was a great resource throughout our stay. The lobby was always neat as a pin. There's infused water available. The club is also accessed from this 1st floor area. We chose the Castle Suite which was very comfortable and spacious. The lighting and AC controls are modern and easy to figure out. There were plenty of electrical outlets (adaptable), and all were where we needed them to be. The bed was comfy, and house cleaning was great in getting the room ready in a timely matter on each day. I enjoyed the chocolate that was left for us each day at turn down. It was always a different flavor. The shower pressure and bath amenities were also great. We were also happy that our room included club access. It was great to be able to use their coffee machines throughout the day. I especially loved the fresh orange juice machine. Just insert a couple of whole oranges at the top and it produces a full glass of juice. Loved it! You'll also get access to the breakfast buffet at One Square on the 2nd floor. We did try it out on our last full day there. It had a larger variety of buffet items with table service. I especially liked the stuffed croissants. I think the one I had was filled with rhubarb. All the pastries were fresh daily. You can order an egg any way you like it, but you need to ask for it. It doesn't have the same open kitchen concept like the one in Kraków. I thought the breakfast buffet in Kraków was better. Although, I did get to try some unique Scottish items such as haggis and tattie scones. It was still well-done. I would most definitely stay here again. It made quite an impression on us for its comfortable amenities, good value, and location. Marriott Bonvoy members should be very happy here.

Rooms. Beds cozy. I sank into them and slept soundly. 5…read moreStars. Very clean room, classy upscale I love the shower control and the hot water Red nightlight around the beds is a nice touch Their breakfast buffet was pretty good by most standards, but I couldn't find some things like fat-free or low sugar yogurt Their omelette and eggs Benedict were nothing to write home about.

We are from New Jersey, and I've had plenty of high end massages in my life there. Suffice it to…read moresay, April completely blew everything I knew about deep tissue massages out of the water!!!! I could've cried with the relief she was able to provide. If we ever return to Scotland, this spa will be my very first stop. I can NOT say enough wonderful things about her. If you prefer deep tissue, she's your go to.

As I bounded down the stairs and skipped along to the bus stop I found myself wondering 'Is it…read morewrong to be so excited about a day of relaxation'? (and is it odd to be taking the bus to a 5* hotel :)) Once off the bus I made my way to the Balmoral Hotel at its distinctive and prestigious location at 1 Princes Street. Previously I'd only been as far as the bar but today I sauntered up the steps smiled back at the welcoming, tartan clad doorman and was guided by a friendly concierge towards the Spa - going through the elegant tea room I made a note to self - must come back for afternoon tea to see how it compares to the big hotels in London! The Spa is down in the lower level but as the elevator doors opened, the bright and shiny decor and warm smiles that greeted me made me forget we were underground. The staff were friendly, attentive and professional and had their priorities right: Step 1 - Welcome the guest with a big smile; Step 2 - Offer a glass of water or hot beverage; Step 3 - Fill out the Health Questionnaire before use of facilities and treatments. As a massage therapist myself, I know the importance of the health consultation - it will make sure that my health won't be adversely affected by the use of the equipment or by the massage, and it will help the therapist give me the most beneficial and individual treatment for my needs; I was also checked for medical concerns when I booked, to save disappointment on arrival. Next, I was given a full tour of the spa area before heading to the changing room which was smaller than some of the spa hotels I have visited on my travels but I think this was a positive indication that they must restrict the number of members and/or bookings to provide and exclusive, quiet, calm experience. The area was clean, minimal, elegant and not too opulent (a.k.a. gaudy). I looked around and did a quick checklist; although small everything you could need seemed to be here, hair dryer, moisturiser etc.. So arriving at 12 - what was there to do for the 3 hours before my treatment? LOTS!! I had complete access to the gym with it cardio and weight equipment; I could chill out at the classical Grecian/Roman styled poolside seating area with a complimentary self serve bar for water, tea, coffee; get comfy reading the magazines on the lounge chairs and sofas; l could even order food and have it sent down to eat at one of the poolside tables while still in my robe and slippers. Instead, I decided to make use of the pool, sauna, steam room and hot tub....but wait - where's the hot tub? I had a quick look 'round but nope - no hot tub; and really no space for one either so it was off to the pool which was I told was a cosy 31C!! The sauna/steam rooms were just alongside the pool with a fully tiled alcove of shower heads for a quick rinse between zones - one with the ominous label 'COLD WATER SHOWER' - I'm not that brave so it was a quick warm rinse, a cup of cold water from the conveniently placed water cooler - and into the Sauna. I'm ready for more heat so it's off to the Steam Room. As soon as I open the door it's obvious this is one of the best steam rooms I've been in!! So much steam I could barely see past my nose. The mentholated steam was refreshing, hygienic and cleansing. I curled up into a corner, and just relaxed - deep breaths of the aromatic steam opened my lungs and a mix of sweat and condensation formed from head to toe. I have no idea how long I stayed but eventually I ventured back out for my last few laps in the pool - and then it was time to head back to the changing room and get ready for .... THE MASSAGE!! For the next hour I was totally blissed out. The smell of the oils was amazing and transported me to a tropical paradise. The bed was comfy and I'm pretty sure it was heated. My therapist's technique was flowing and deep, she skilfully used her hands and forearms to compress and stretch my muscles and release the tension. The clicking and creaking coming from my shoulders was a clear sign that the massage was working! A lot of time was spent on my back but there was plenty of time to ensure my legs, feet, hands and arms also received attention and provided more surface oil for the oil to be absorbed. Following the massage, I was given time to myself to get dressed and gently come back to reality. My experience ended with being cocooned in soft blankets on a lounger in the dedicated relaxation suite, sipping lemon water and just being totally in the moment.... All in all a great deal (thanks to an offer with I-on magazine). The lack of a hot tub did take it down a star - only in comparison to other similar hotels. But what they did have was top notch.

After trying a few places for leg waxing, etc. when I first moved to Edinburgh, I settled on this…read moreone. Ann, the owner, is really friendly and approachable if you're new to a treatment. She's also really accommodating, as I've a few times been a little late for my appointment. Given a quick phone call though she managed to rearrange another client and fit me in later. The salon is in the back room on the ground floor of the family home, so you might meet a cat or daughter if, on a rare occasion, you have to wait for a few minutes. Once you step into the salon though, it's completely professional and you're in good, competent, qualified hands (more than I can say for some of the places I've tried). Ann offers a range of treatments and I can highly recommend her pampering full body massage, which after a particularly hard month or two completely relaxed and de-stressed me! Check out the website for pricings, etc. I found it really reasonable.

Why does one pay £38 to get their brows done? Well, in my case, it was solely to answer that…read morequestion... Honest to god, I do not know what i'm doing with my eyebrows. I have a little gel sticky thing that I occasionally smush through them and I can pluck the odd hair that is out of place, but shaping/filling/anything remotely close to complicated... I'm at a loss. Thankfully, my brows grow SO SLOWLY, that I can get away with a wax every 6 months and a cheapo at home tint (because blonde eyebrows and black hair looks silly). So while I was making the rounds looking for my yearly brow tidy, I found Zen with its 5 star following and the elusive HD Brows. I poked around the internet a bit and couldn't seem to find anything that truly explained WHY HD Brows cost so much more... sure there's a big pitch about 7 different methods, yada yada, but honestly, it didn't seem THAT much fancier than a simple wax/tint. But seeing as though I am brow clueless and again, only have to bite the bullet and actually pay attention to them once/twice a year, I booked. ... and damnit, I'm going to be the gal who spends £38 to get her brows done again. The "magic" of this brow method is really just paying better attention. The gal who did mine cleaned up the top, adjusted the tint twice, waxed, threaded and generally fine tooth combed my brows. The most useful part was afterwards, she walked me through how to fill the sparse bits and I actually might wield that brow pencil with a little more purpose now. The big money making difference: I have eyebrows that look like I actually care about that fact. It was a, "Oh THAT'S what they're supposed to look like" moment. How about the location? The place is bright, clean and the folks are cheerful. It's easy to book (online, in person or over the phone) and they have ridiculously late hours for a spa type spot (open until 10pm on the weekdays!!). Final verdict? I don't think i'd be an HD brow gal if I had to do it with any regularity, but I was impressed enough to return in a few months when they get out of hand. Even if you have to wax/tidy every few weeks, it might be worth flinging this into the mix once or twice a year. This place was professional and I'll definitely keep an eye on what else they offer. I'm gonna go wiggle my eyebrows in the mirror again now...

This place is inviting and warm, with lemon water, and cheerful staff. I went for a facial and they…read morescanned my face to look for signs of aging, wrinkles, etc. Then they did an amazing facial. Well, it was a bit tingly and felt hot, but she told me it would, so I didn't start to worry until... No just kidding, I wasn't worried. My skin felt regenerated. They also carry Murad, which I like, so I got something called white brilliance. Hopefully it works. I also really dolled out for the clear&brilliant series of 3- had the first one now and man that is some intense slightly painful laser action, but after my face recovered (about 6 days) it looked really amazing. I looked at prices back in San Francisco and surprise it is actually cheaper to do it here so I'm gonna keep at it after my 3 are up ;)

What an amazing experience! While on holiday in Edinburgh I saw a flyer for this spa in my hotel…read morelobby! I suffer from massive back pain and I was able to book a 30 minute pressure relief shoulders back and neck massage. The lady gave me a fantastic thai massage. She knew exactly where I was in pain without me having to tell her! I feel so much better and the congestion I was feeling in my head is gone, I can move my back and neck now! My only regret is not booking them at the beginning of my holiday and not booking an hour long massage! The ladies were super friendly! It's cash only and very clean peaceful and relaxing.