I've passed by this place countless times whenever I'm at Bay Plaza Mall. I don't usually gravitate…read moretoward mall-area dining, but I was finally enticed to try it after hearing good things about their other locations. I decided to sit at the bar since, in my experience, service is usually better there but this time, that wasn't the case. I understand that staff may need time to set up, but repeatedly walking past someone who is clearly trying to make eye contact is simply rude. It seemed like they had plenty of staff, but responsibilities weren't distributed effectively. The bartender was juggling far too much: handling bar guests, multiple tables, making drinks, pouring water, and running food from the kitchen, all while the floor staff appeared bored and slow-moving. Because of that imbalance, the bar was largely neglected. I genuinely felt bad asking for anything, but a drink refill or even a brief check in would have been appreciated. I noticed another nearby table experiencing the same issue, and we bonded over it. Thankfully, we were both seasoned diners and didn't make a scene. Poor service is frustrating, but it's never an excuse to be unkind. I don't blame the bartender at all, this is clearly a management issue. Better training and clearly defined roles would go a long way in improving the service flow. Despite the service hiccup, I'm still giving them four stars because I believe this is a small, fixable issue with better management. The snacks we tried were good. The beef and chicken empanadas were hot and flavorful. The pork was a bit dry, but that's somewhat expected with chicharrón and nothing a little sauce can't fix. The margaritas were also really nice and expertly made. Overall, there's a solid foundation here. With improved service organization, this could easily be a great experience.

I ordered $113.31worth of food to be delivered to my home. When the food arrived it was cold and…read morethere were 4 missing items. When I called the restaurant to ask them to send the missing items, they were rude and extremely unprofessional. I called again to speak with someone else and they refused to let me speak to the manager. The person who answered the telephone told me; "Food gets cold. It happens. What do you think we can do about that?!". He also told me I would have to go to the restaurant to retrieve the missing items. He was short with me and extremely disrespectful. This kind of behavior is despicable and unacceptable. I will tell all of my friends and family members not to patronize this establishment.

Everything was excellent including the service. Parking sucks but there's a lot around the corner…read moreon Center st. The yuca was delicious but not as much as their nearly perfect Empanada. The restaurant is clean and nicely decorated aside from the pink flamingos on the back wall. 5 stars and can't wait to return

Happy Birthday to me. I was blessed to have been treated by my babies to eat lunch at my favorite…read morespot. I love this restaurant! where do I buy stocks.? lol wonderful service, great atmosphere, food is delicious!!!!

Wow. This place exceeded my expectations. Cute restaurant. Lots of light. Nice dj on Sunday. Good…read moremusic and wasnt so loud we couldn't speak. The staff outstanding. Every worker was amazing. The empanadas were the best I've ever, ever had. Crispy outside. Great filling to ratio. Seasoned well. Not oily. The flavor was soft and delicate. The sangria was delicious. I highly recommend. The blackberry margarita was outstanding. Almost had a hint of a michelada to it. We ordered the platano relleno. Definitely order that. Again the best one I've ever had. Sweet, fresh and the juxtaposition of seasoning to meat and cheese and plantsin was beyond delicious. They also have good Columbian sodas. The apple and cola weren't overly sweet. The pork chicharon ceviche was again the best I've ever tasted. The chicharon here is impeccable. The onions weren't soggy and weren't potent. The blended well with the citrus and chicharon. The bandeja paisa was outstanding. Every protein was cooked perfectly. We ordered steaks that were juicy. The veggies amazing. The cgar grilled tasted yes. Theres an onion and tomato side I could eat plates with the rice. Thats how good it was. The guava and apple empanadas were like fall in the mouth. Well be back. Everything else was phenomenal too. Mango, chicken. Xoxo.

I moved to the Bronx in May and trying to find a restaurant with vegan options was nearly…read moreimpossible until someone recommended La Masa. They have an actual vegan menu with many options. Everything is delicious and reasonably priced

Fun, authentic and mostly delicious Colombian food. Bakery too! :)…read more Very friendly service. Large, very comfortable room. I wish they had fresh juices (not just fake OJ called "fresh") that's the only part that does not feel truly Colombian.

It's okay nothing special. Their portions are big I'll give them that…read more Their food is decent...but some of the dishes were a little dry. Nice service!

I was delightfully surprised at how great this place was. And can I just so how much I appreciate…read moreCLEAN Condiments!!! I was frustrated at first because the menu was in Spanish. But the server was so patient with me and guided me through. I just wanted eggs and potatoes and chorizo. With her help, I didn't get potatoes but I go beans. I didn't know I was getting rice with my breakfast but even that was cooked perfectly and I ate it with my beans. The salsa was so fresh and spicy, took the rest home! The salad was great and the dressing a nice accompany, but I didnt even need it. I was so happy guys. So happy seeing all this food in front of me and having it be sooooo good. I never eat at places like this, as I am from California and I have pretty high expectations. But I'm so glad I saw their reviews and gave it a shot. Happiness. Neighborhood gem! Great Service, Great Coffee, Great Food! Thank you

The entire visit went without a single complaint. The setting, service level and cuisine here are…read moreall excellent. The kitchen produces wonderful tastes and the servers provide wonderful experiences. The person managing operations is responsible and approachable. This place is SPLENDID!

This place in Palisades Avenue, never disappoints as a lover of authentic Colombian food…read more I am always impressed by their consistent quality and fresh ingredients. The hospitality is top-notch... a huge-shout out to my server Melanie for being so attentive and kind!!! the Restaurant is consistently spotless and comfortable; perfect for any occasion. The "Paisa bowl" must-try a hearty delicious mix of beans, sweet plantains, crispy Chicharron, grilled steak, pico de gallo, sautéed corn and fresh guacamole. Pair it with their incredible house-made Sangria . Don't live without grabbing their amazing Flan or a Guava & cream cheese empanada to go Congratulations to the entire team on such a wonderful experience that highly recommended!!!

A chain of restaurants and went to their Englewood branch. Ambiance, food and service are…read moreexcellent, an indeed Colombian experience definitely recommended. Food is authentic and delicious,

This is our go-to when people come into town to visit and want to try something new! Their service…read moreis great and every plate that we've tried is delicious. The interior is very casual, almost like a diner, and they're usually showing soccer games on the several large TVs that surround the dining area. I highly recommend the bandeja paisa (to share!) or the milanesa de pollo. They also have delicious juices (with water or milk) from a variety of tropical fruits, like mango, mora, and lulo, so give those a try as well. On your way out, grab some bread and pastries for later. The pandebono (cheese bread) is my favorite!

I used to just come here once in a while for the pastries and empanadas. But now that i moved…read morecloser ill try other items on their menu since i love colombian food and everything looks delicios. My daughter is a fan of the bunuelos(round cheesy bread) and I often grab the chicharrones(pork belly) you buy individually for $6 and they chop it off for you. Overall the place is clean and staff are friendly and their coffee is strong

I highly recommend this restaurant. Amazing food, service (Sarah) and very fair price…read more I will definitely return with my family and friends.

So happy to have found Casa Columbia. Went with friends for dinner, Sara waited on us, she was…read morepatient and attentive. The food was delicious: had the Guacamole con Chicharrón y Tostones appetizer, our main dishes were all great, the Pechuga a la Plancha and Pechuga en Crema de Champiñones. The best yuca fries I have ever had! The portions were generous and we all had leftovers. The cocktails were tasty too and pretty. The location is easy to get to from the Palisades. The inside is family friendly with TV's showing sports, has a nice sized bar and their bakery is conveniently next door. I highly recommend Casa Columbia.

Decided to try this place and ordered the chicken combo with rice and bean and mini empanadas…read more Mini empanadas are good. Chicken was delish and flavorful with rice and beans. They did come with sauce but wish they gave more sauce. Highly recommend to ask for more sauce! All was good and def want to come back and try other dishes!

If you live in the area you HAVE to come get their lunch special!…read more Such an amazing deal for sooo much food. Trust you'll leave with a full and happy belly! I had their soup of the day with steak, rice and salad. It was perfect for this cold winter day Service was quick and attentive. I love it here!

Great spot for Colombian bread and coffee. Huge selection, excellent customer service, and a very…read morewelcoming atmosphere.

Geez la wheez. Makes me feel like I went to my Aunts where she makes a mountain of food for me due…read moreto that i'm too "skinny" and keeps cooking till I can't walk no more! Oh man... First off. The food was of course amazing! seasoned well, even the rice! One thing for sure. Their corn cakes. I usually don't care or that cause it's usually dry, cold, and tasteless. This place on the other hand was warm, crispy, and a touch of salt which is a plus to me! The chicharon. Pfft... forget about it. Crispy on the outside. Soft and tender! Oh man I just need like sauces to dip! to give it that nice finish! Everything else on the dish was cooked perfectly. The plantains was nice and soft and sweet, the chicken was fall off the bone, the steak was juicy and not overly tough! Definitely give this place a try! I would definitely order from here again!