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3 years ago

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KristieLen Travel - Departing Budapest (Lipotvaros) with Ama Waterways! July 2024

KristieLen Travel

5.0(24 reviews)
83.3 km

Mackenzie Lowry at KristieLen Travel made selecting a destination, choosing a resort, and booking…read moreour honeymoon quick and easy! She did all the tedious work and gave us a short, simple, bulleted to-do list of what we needed to do on our end. LOVED THAT! Mackenzie was punctual about sending reminders, keeping us updated, and even sent me a reminder to check in to our flight (bride brain to the max!). Mackenzie was readily available whenever I had questions and checked in on us on our travel days to make sure we were all set. We cannot wait to book all future vacations with Mackenzie Lowry at KristieLen Travel! The resort we decided on, Unico 20 87, was amazing! As soon as we got there we were greeted with a refreshing, non-alcoholic drink. I could not get enough of it! I had at minimum 5 a day (some with a splash of vodka ) They had candles for us to smell to select which scent we would like diffused in our room. So neat and loved this detail! When we were escorted to the room, they had his & her beach hats for us that we later took to the pool are and had personalized. Such a sweet souvenir that I will cherish forever. Arranging excursions and spa services was simple and quick! We told our local host what we wanted to do and how far we were willing to travel away from the resort and he brought back many choices. It was hard to choose! The food was absolutely delicious, both Reid and I can be picky eaters but they had SO many options. We ate at all 4 restaurants, the Mexican and Japanese restaurants were our favorites! The resort's app made it SO easy to request room service, look at all of the restaurant menus ahead of time, make reservations at the restaurants, and order room service. Room service was never longer that 20-30 minutes - loved that! We cannot wait to go back! Thank you so much for your recommendation, Mackenzie! Unico was the perfect spot for our honeymoon!

I give Kristie Len Travel Agency a star 5 PLUS! 10 star would better describe my experience with…read morethe agency and my agent, Melissa! Melissa Alvarado is my "go to" agent, and she has worked with me on many trips and getaways. Her work is a Star 10! Outta the park with details, arranging everything, helping me with extra requests.........she goes over and beyond! She is awesome, so knowledgeable and makes sure my husband and I are taken care of! I will always choose Kristie Len Travel Agency, and Melissa!!! Thank you, Melissa!

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KristieLen Travel - Champs-Elysees Paris, France May 2023

Champs-Elysees Paris, France May 2023

KristieLen Travel - Christy climbs Mt Huron in Elbert, Colorado 2024

Christy climbs Mt Huron in Elbert, Colorado 2024

KristieLen Travel - Majestic Elegance oceanfront views

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Majestic Elegance oceanfront views

Travel Masters

Travel Masters

2.2(6 reviews)
75.1 km

I'm never one to leave a bad review but this was our first time attempting to use a travel agency…read more We wanted to look into a trip to Yellowstone and we let the curly red haired lady at the front desk know that. She promptly said that trips to Yellowstone were booked a year in advance (great, that's information we needed to know). And when I asked for an introduction into using a travel agent, like a quick explanation of how the process works, she just said, "we are a travel agency, we book international travel," full of sarcasm. When we asked once more about Yellowstone she said "it would be so hard to get a hold of them." Never offered to let us speak to a travel agent, never gave us any other opportunities, shot down anything we asked. I've never felt so mistreated by a business before. We would loved to have found a place to help us book cruises and other trips but we will keep looking for sure. I'm sorry if this business is fantastic but you need to change who greets possible customers if this is the case.

My second time using this service first time was very good they help me with my Disney World…read moreVacation with my daughter, but the second time I tried to schedule a cruise through them and the travel agent I got was less than great she was very Opinionated like it was her vacation not mine and trying to cut counters when I didn't want her to, and she tried to get me to go Economy when I wanted to go business or first class in my flight, and she was trying to give me to do a lesser cabin on the cruise ship. I had to research my own flights my own cabins everything I didn't get any help from her on any of it and that's why I was wondering why she wanted to charge me $200. And she told me I had plenty of time to pay off the cruise which wouldn't be until 12 September 2 which is tomorrow but at the time it was like paid over a year away and then all of a sudden she wanted the full a forcing me to have to cancel my trip and then she charged me $200 for that privilege. I will definitely be taking my business elsewhere from now. I wouldn't refer her or that business as long as she is in that office to anyone.

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Travel Masters

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Sabrina Brian - travelagents - Updated October 2026

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