I was referred to Dr. Skaff for a consultation and nerve elevation for numbness on left shoulder…read moreneck and head pain. His nurse refused to schedule an appointment because my referral only specifies neck and shoulder pain, even though, I explained my issue to his nurse but still she refused to schedule an appointment with Dr. Skaff. Every patient has the right to a consultation with any doctors specially my insurance is PPo's and I can see any doctor without referral. Unfortunately, some doctor's requiring referral and when you provide them with one still bring excuses to deny consultation. If a nurse is decision maker at this doctor office obviously, has a bad reflection on doctor expertise and trustworthiness.

My daughter has Guillain Barre, diagnosed by Dr. Skaff. He was wonderful; however, his staff is…read moresorely lacking. After having to wait for a follow up appointment for 3 months and countless communications with the staff and jumping through numerous hoops, her appointment was cancelled 1 hour before her scheduled visit. NOT professional nor compassionate

Worst neurologist office ever. These people literally never answer their phone, return a phone…read morecall, and they ignore faxes from the pharmacy. The pharmacy and I have been reaching out for a month for my son's prescription. And they are radio silent. I will be showing up at the office in the morning. And if they turn me away without sending it in, I will have to take my son to the ER for a prescription refill! Then, I will be filing a formal complaint against this office with the state. This is medical neglect. And puts patients lives at risk.

If I could give a zero star rating I would!! From the first visit to the last "phone call"…read moreappointment I was treated with nothing but disrespect. "Dr." Rafanov is rude and unprofessional! When you call in, no one answers the phone and if by chance they do.....only once, they are rude like you are inconveniencing them. Our phone appointment was a 4:10 appointment and they never called. I called in (this was the only time they ever answered their phone) and was then told it was not a 4:10 appointment but a 4-6 window for an appointment. Only to be talked to rudely and when the Dr called back for the appointment it was 6 pm and he was rude and then had the balls to say he was blocking US from his practice!! Ha, I would not ever go back anyway. Getting any test results was a whole other issue!

A family member has been Dr. Schafer's patient for a few years and we feel we've stumbled into the…read morecare of the finest and most knowledgeable neurologists possible. We dread the thought that one day he'll retire.

Great Neurologist! Did an in depth neuro exam and then an MRI and diagnosed me with my problem…read more He told me that it was severe and would not get better without treatment. Im on the cusp of old age and im getting a lot of chronic health problems like older adults do. Mercy San Juan has done it again with outstanding health care providers. They have a huge building on Coyle in Carmichael. I went from doctor to doctor and they thought i was just looking for drugs. One doctor wouldnt even do a simple X-Ray of the area. Another doctor also refused any investigation and told me "LEARN TO LIVE WITH IT". The condition is very painful and it only gets worse with time. It was Dignity Health that finally looked into the problem. I wont tell where the other doctors that refused to investigate my pain are located but its not Mercy Medical Center (AKA Dignity Health).

Easy appointment setting with the front office. Has a kind and caring assistant. Dr. Dengel…read morehimself seems to know very well the ins and outs of medical demeanor and is upfront and honest with prognosis and diagnosis. I have been twice, and both times were very fast, but thorough; caring but quick and accurate. I thoroughly enjoy coming to this office for neurology.

Dr, Price was supposed to help my husband, now deceased, who had Parkinson's. My husband kept…read morecomplaining that his medication was wearing off. Price dismissed that. He made me cry when my vulnerable husband was lying there and Price actually, said, "I don't want you as a patient and no one else will either! " We were finally able to switch to another neurologist, who was also a motion specialist. That doctor put my husband on a different medication and the "wearing off" stopped. It was a normal condition in Parkinson's and Price had no knowledge at all about it. I recently needed a neurologist and my only request was that it wouldn't be Price! He plays in a band and a woman in my husband's Parkinson's support group jokingly said, "I'd like to bomb that bar where he is playing!" I also believe he is on the spectrum;probably Aspergers.

A truly bizarre experience that left me in tears of confusion after suffering from a seizure…read more When I mentioned to him that the Keppra I was prescribed was giving me every possible bad side effect and asked to be taken off of it, he snapped "YOUR TOO FAT. GO SEE A PSYCHIATRIST" and stormed out of the room. And his slovenly appearance is the rotten cherry on top Something ain't right with this guy, and he sure as hell doesn't need to be "treating" sensitive issues like strokes, seizures, etc, when people are in a fragile state and need good medical attention! And the poor office staff seems so embarrassed and weirded out by him as well. Stay away from this one. Is this guy really a doctor???? Seriously, WTF????

I never go to this dr office before !! but I have referred from my family Dr but when I have…read moreappointments with him so I call to the lady answered the phone she SO RUDE TERRIBLE CUSTOMER SERVICE THAT WHY ALL BAD REVIEWS NEVER RECOMMEND THIS PLACE

Why anyone would go here is beyond me. Came in for a referral from my PCP and at first it was nice…read moreto not have to wait months to see a neurologist. Walked in and at first the receptionist - who is the wife of the doctor seemed nice. She took my insurance card and I filled out my paperwork. This is where the problems started. She called my insurance company and lets me know that I owe the copay AND since I haven't met my deductible was charging an extra $100+. That would be fine except I have met my deductible months ago and have seen other doctors before here with no issues. I call my insurance company and had them on the line to explain to her what's going on. My insurance confirms all I am responsible for is the copay. Receptionist started accusing the insurance company of "coaching" me to get "free treatment" and being rude to us both. Even my insurance rep was just flabbergasted and said that she will write a note on what's going on and didn't think there was anything that could be done. I was told by the receptionist to pay upfront if I wanted treatment and they will refund me if everything checks out later. That seemed awfully shady since I had the insurance rep basically telling her we only owe the copay. Needless to say I walked out.

It's really tough when your first experience with a local Neurologist happens on an urgent basis…read more Why? Because if you're like me it would take a record breaking migraine headache sent from the bowels of hell that pitched tent in my brain then sent out scouts which set up camp in the rest of my body and refused to leave for nearly 10 days rendering me completely disabled and wishing for death. Migraine headaches are no joke and anyone who has a history of them or not yet suffers at their occurrence knows their ability to debilitate even the strongest person... So in my case I was at the mercy of my PCP as I was completely unable to do the research myself and select my own doc. I got Dr. Reza Ehyai located just down the street from my PCP Dr. Sockolov's office on Scripps Drive yet despite the fact that the horrific migraine headache had resulted in a loss of my vision and fixed and dilated pupil in my right eye his office refused to see me right away and I had to wait weeks to be seen. Once inside his office I realized it wasn't due to the over booked office or supply and demand that caused the delay in my appointment but was instead due to the way this doctor prefers to run his business. He even insists on doing his own dictation and transcription which causes a terrible delay in obtaining your treatment records as well as isn't truly patient centered care. This is a cheapskate tactic and a way to save money yet offers paying consumer patients the short end of the stick. I ended up having an MRI and MRA of my brain. That procedure went well enough as it was performed at an outside facility. He's not the rudest medical doctor I've ever encountered yet his bedside mannerisms as well true concern for this patient was lacking. One area that truly concerned and frightened me was that of his desire to prescribe blood pressure medication to me to treat my chronic migraines YET even though he had my current blood pressure reading taken inside his office on that day which was well below normal as I have lower blood pressure verses higher. He completely failed to catch that as he explained to me the three medications he was considering for my case; two of which were blood pressure meds. Had I not have been able to speak for myself nor bring to his attention the fact that giving me blood pressure medication which can also be used to treat chronic migraines when I already have low blood pressure naturally could have quite likely have killed me causing severely low blood pressure or at least I would have suffered other serious medical complications from taking the medications. Once I discussed this with him he agreed it wasn't going to be possible to use that type of medication and so strongly suggested the use of another medication which also treats seizures but works with migraines. Hell to the NO! The side effects and second hand potential for long term let alone short term side effects from seizure medication for me; aren't worth the risk by taking it when I have no history of seizures. True I am a nurse and have some knowledge of this stuff but what about the other poor people who don't? I guess I could go on and on but there's no need. I'm still in the market for his replacement but in the meantime felt I'd better put this experience out there in case it helps others.

My experiences (several visits) were wonderful. I found him to be very thoughtful, observant and…read morekind. Unlike many doctors he never rushed me. A fairly quiet and calm man Dr. Ehai asked the appropriate questions, listened to my answers, then ordered testing that should have been ordered by my primary care doctor. I highly recommend him as I believe him to be a considerate doctor who cares for his patients.