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    Sabai

    4.0 (1 review)

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    10 years ago

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    HuHot Mongolian Grill

    HuHot Mongolian Grill

    3.7(117 reviews)
    2.3 mi
    $$

    Throughout our multiple dining experiences at HuHot Mongolian Grill, a recurring positive aspect…read morehas been the exceptional upkeep and organization of the food stations. We consistently find them to be not only fully stocked with a wide variety of fresh ingredients but also impeccably clean, fostering a pleasant and hygienic atmosphere that encourages our creativity in meal preparation. Furthermore, the cooks are demonstrably talented and enthusiastic about their culinary artistry; their food preparation is not only remarkably efficient but also inherently entertaining to watch, which significantly enhances the overall enjoyable and engaging nature of the dining excursion.

    So, our arrival started with being told it was a 10 minute wait. This turned into a 37 minute wait…read moretime with a total of 5 parties being seated before us who each came in after us. The hostess was amazing and polite. She shared with us that her manager came out and instructed her not to seat us until a table for 5 became available. We had a handicapped party member who was not offered any seating with her walker. I retrieved an unoccupied chair. We were the only Black people in the building, not being seated. After 35 minutes, the polite and gracious hostess got us a table immediately once a party left. She informed us she disagreed with the manager but was yelled at. While our disabled member of our party was in line , she was yelled at by staff. WHILE USING HER WALKER. luckily another patron who saw what was happening helped her into line and made sure her food got cooked so she could eat. She was with her daughter who was helping her, but staff was VERY INSENSITIVE and watched her struggle to walk while our party helped. I'm leaving one star because people of color and handicapped people in the restaurant were refused help. Staff at this store would benefit from sensitivity training and basic customer service and people skills. Not to mention, I had to go to find someone to refill our drinks. We've been here several times. It's going in the wrong direction.

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    HuHot Mongolian Grill
    HuHot Mongolian Grill - The grill masters working the grill

    The grill masters working the grill

    HuHot Mongolian Grill

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    Sabai - asianfusion - Updated May 2026

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