Jessica was wonderful! Very informative and helpful. Quick response to come out and assess and…read morediagnose my tree, she gave me great tips to help the tree get healthy.

The personnel that I dealt with were knowledgeable and friendly but the scheduling was very…read moreinefficient! I was told "next week" and had to contact Sean and Jennifer several times to finally get service. They came a day AFTER I requested the work be done because I was planning a party and then did not finish the job until the following week! Despite the scheduling issues, the crew did EXCELLENT work in removing several large branches that had fallen in my backyard and cleaned up all the wood chips and debris. I received a follow-up call apologizing for the scheduling issues and promising a second treatment of a fungus-infected red oak tree. Also, the price was reasonable for the work done.

We had another big branch snap off our Bradford Pear, and since it wasn't the first time, we…read morefinally decided the whole tree needed to go. I chose Texas Hill Country Trees because their reviews and ratings were the strongest, simple as that. Our backyard is all artificial turf and rock, so I was nervous about damage. Jeff sent a quote within 24 hours, included his insurance, and reassured me they work over turf all the time. That alone gave me peace of mind. The quote was fair, and the crew came out the very next day. They showed up on time, got straight to work, and every single person was professional. Before anyone looks at the photos I'm posting, I want to point something out. I knew going in that I'd have some cleanup to do afterward. With the amount of work needed, especially grinding down the stump, I wasn't expecting the area to look perfect. They're tree trimmers, removers, arborists, not landscapers. And honestly, considering the work involved, they left the space in great shape. The rest is just me doing the final touches so it looks the way I prefer it. Blame it on my OCD. As for the one‑star review calling Jake rude, I'm sure there are two sides to that story, because my experience with him was completely different. I arrived about an hour after they started, and Jake introduced himself immediately. He walked me through what they were doing and explained how they were protecting the turf. He was professional the entire time. I HIGHLY recommend Texas Hill Country Trees. Don't let one angry review scare you off, my experience from start to finish was excellent.

Jake, an employee of Texas Hill Country Trees LLC, along with the crew operating truck TL-926669,…read moreacted in an extremely rude and unprofessional manner. The crew blocked my driveway while performing work in the neighborhood and showed little regard for common courtesy or respect toward neighboring residents. Before the issue escalated, I politely informed the crew that I would be leaving soon and that they would need to move their vehicle. I initially allowed them additional time to continue working. However, after they ignored my requests made from my front doorway, I was forced to approach Jake and the crew directly to clarify what they were doing was illegal and I need to go to work. Despite my repeated requests, they became argumentative and used profanity toward me, including calling me a "bitch," when I confronted them and insisted that they stop blocking my driveway and move their vehicle immediately. When I arrived home approximately five to six hours later, I discovered several trash bags filled with organic waste left on my side of the alleyway located between their client's residence (my neighbor's property) and my own. The waste appeared to have been left behind by the crew, further demonstrating a lack of professionalism, consideration, and proper cleanup practices. I found the behavior of both Jake and partially the crew to be highly disrespectful, unprofessional, and unacceptable. Please do your due diligence when hiring so called, "professionals."

Well that was disappointing. Action gave me a bid for $3K and after I accepted they said that was…read moreper day. Actual price was $9-12K. I declined. When you ask for a bid I assume it's for the job? My guess is they underbid it and then tried to get out of it. Nowhere did the estimate say it was per day. Beware.

I highly recommend this company. They were outstanding from estimate through haul away and cleanup…read more The price was also reasonable. Knowledgeable,efficient,friendly,on time and completely customer oriented. I will use them again in the future.

We had a massive tree come down during a recent storm, blocking our property and creating a huge…read moremess. I called this team, and I could not be more impressed with their efficiency. They arrived promptly with all the right heavy equipment and went straight to work. Despite the sheer size of the downed tree, they cut it up, chipped the branches, and cleared the logs incredibly fast. What looked like days of work took them just a few hours. They were safe, professional, and left the entire yard completely clean. If you need urgent, high-quality tree removal after a storm, look no further!

I was recommended republic tree service by one of my neighbors. They said that they had a wonderful…read moreexperience... I think it was a fluke; I contacted republic tree service on Sunday may 1 via their website. Republic tree service called me promptly the next morning, a gentleman by the name of Lewis was on the other line, he asked me if he could come by at 12:30pm may 2nd. I agreed, and took off lunch to meet him at my house. lewis never showed up at 12:30, he calls me at 12:38 to tell me he is running late, and would be by in 45. 1:40pm rolled around and lewis still wasn't at my house and hast contacted me. Ive already gone over my lunch by 40 mins waiting for him. I called Lewis, he answered, and as I'm explaining to him that I despise this level of unprofessionalism he hangs up on me. I call the main line, and Scott Madley the owner answered. Scott apologized on behalf of lewis and assured me this is not how he operates, that he needs the business, and would come by my house Tuesday morning personally. Scott didn't come, he sent Lewis. Lewis was great in person. Apologized and we moved on. I signed the quote that day, 5/3. today is 5/6, no one has called me to schedule the job. I called and Scott wasn't available to me. These guys are terrible, super unprofessional and do not care about your business. for the money you spend to cut tree branches, you'd expect some level of professionalism. 1/5 stars. **** LEWIS Just called me to tell me that I'm a terrible customer, and that he and Scott have decided not to work with me. That's how self absorbed these guys are. I called them prior to this review to cancel the job

Excellent customer service. Quick to respond. Would use them again. Highly recommendread more

Service requested was for them to clear tree branches away from our pool, they also were going to…read moreother services but the main thing was cutting the branches around our pool. I was on a call when I did the walk thru with the manager on site, so I was rushing and didn't notice the trees by the pool were not cut. I called to let them know that trees around the pool were not done. And I was blamed for it not being done because I didn't see it when we did the walk through. The management went to telling me how much money 200.00 dollars it was going to cost him to get workers back out. I am still waiting for a call back to be scheduled for our job we paid for to be finished. Very disappointed with service I received. Below is the estimate of everything that was supposed to be done. Back yard: Oak trees, deadwood removal, sucker reduction, canopy lift, pool clearance, Front yard: oak tree shape. $1350 labor $111 tax $1461 total $500 deposit Balance due upon completion. Thanks for considering Texas Sun Tree Services

These guys are knowledgeable, efficient and saved us $$$!!! They quoted us two tree trimmings and…read moreclean up for half the price that everyone else was quoting us!! They also clean up the yard and patio nicer than it was before the trimming!!! Call them for the best most affordable service!!!

We've used Mission City Arbor Group twice -- a $3,031 full-property pruning job in December 2025,…read moreand a follow-up call in August 2026 after an oak limb broke and became lodged over our roof. To their credit, they responded within an hour of my call and safely removed the limb the next morning. What's left me disappointed: 1. The December quote specifically included "take weight off branches with heavy loads" on this same oak. When their own technician inspected the August break, he noted there was no rot, remarked the limb had simply grown too far out, asked out loud why it wasn't caught in December, and stated out loud that it should have been addressed then. That's a scope item we already paid for that doesn't appear to have been done -- by their own technician's account. 2. I was quoted roughly 3 hours for the August job due to the precautions needed. The crew was on-site for exactly 1 hour. 3. Their crew used my personal extension ladder during the job and left it fully extended, lying in my yard, instead of returning it to where they found it. I raised all three points calmly and in writing, and asked for a two-thirds reduction on the $1,136.63 charge -- not a full refund, given the time and travel involved either way. What I got back was a new invoice for about a 28% reduction. No explanation for that number, no response to the scope overlap, and not so much as a "sorry" about the ladder -- just the revised bill. I'll give them credit for showing up fast when it mattered. But how a company handles being questioned matters too, and here there was no apology and no real discussion -- just a smaller number on a new invoice. UPDATE: The owner replied: Thank you for taking the time to explain your concerns so clearly. We appreciate your business and also appreciate the opportunity to review this with you. The job we did for you in December did include taking weight off of limbs, however, we certainly cannot guarantee that a particular limb will never break especially after 8 months of growth. The Arborist that did the estimate for you was unable to look at the break and the volume of the canopy attached closely. It was his best guess using his experience and knowledge to estimate the cause and the time needed to remove the broken branch. While the time it actually took to do the work may have only been an hour, we have to pay the crew travel time to and from our office to your house. In addition this job was done in an emergent manner and overtime was involved since we don't usually work on the weekends. The estimate was based on the additional rigging and precautions the Arborist anticipated would be necessary to safely remove the limb. While the work ultimately took approximately one hour, our estimates are based on the anticipated complexity and safety requirements. I agree that your ladder should have never been used, and it certainly should have been returned to the location and condition in which we found it. We do apologize for the that. Given your history with us and the concerns you've raised, I would like to reduce the charge by $300.00 as a goodwill adjustment. While we do believe the emergency removal was separate from the December scope, I want to make sure we handle this in a way that is fair and maintains the relationship we've built with you. Thank you again for bringing this to my attention. We value your business and would certainly like to continue working with you.

Texas Tree Authority earned my business from the very first interaction -- and exceeded…read moreexpectations every step of the way. We're lucky to be surrounded by beautiful oaks and stubborn "demon" cedar here in San Antonio, but they were long overdue for pruning. I submitted an online request for a quote and was genuinely impressed when I received a response within an hour. By the end of that same day, Tyler was already at our property walking the land with us and assessing what needed to be done. Tyler was professional, knowledgeable, and incredibly patient. He took the time to explain why each of the six trees needed trimming and what the proper approach would be. Seeing the scope of work had me mentally bracing for a painful estimate, but it was clear the pruning was necessary for the health and safety of our trees. Within two hours of Tyler leaving, a detailed quote was in my inbox and to my surprise, it was fair and reasonable. For comparison, we had another company stop by later that day. They didn't walk the property, didn't provide a plan, and casually tossed out an outrageous number. The difference in professionalism was night and day. We chose Texas Tree Authority, and the process continued to be smooth from there. The online deposit system was seamless. They scheduled us just ahead of an incoming ice storm, arrived on time, worked efficiently, and left the property spotless. The cleanup alone was so impressive, my neighbor stopped to get a card from them. We're extremely happy with the quality of the work and the pricing. If you're looking for professional, responsive tree care in San Antonio, I highly recommend Texas Tree Authority. They also offer a military discount, which is a great bonus. Pro tip: Pay by ACH transfer to avoid the additional credit card processing fee.

I highly recommend Texas Tree Authority. They gave me a reasonable quote and did exactly what they…read moresaid they would do. Their arborist (David) was excellent and i felt went above and beyond. I will definitely use them again for all my tree needs.

Had the back to remove a very large and old ash tree along with a few other dead trees. The guys…read moredid a great job, showed up when they were supposed to and were very professional. Everything was done with care and clean-up after the job was exceptional. We had several other quotes (both higher and lower) but went with someone we trusted with insurance and all the right tools.

Jonathan and crew 7 did a wonderful job, I'm pleased. I will refer this company to anyone who needs…read moretree work.