Great place, they took me for an oil change within an hour of me calling. They have you review and…read moresign for your invoice before they work on your car. They pushed a few suggestions on me, but they did not perform work without my consent. Pricing is normal.

I brought in my vehicle for some needed repairs that the dealership wanted to over charge me for…read moreand I was glad to see respectful and helpful people working there. The two guys at the counter were being kind and gave me a timeframe to get the work done and told me that if they did not have the parts that they would keep my car. Thankfully they had the parts and the service did not disappoint. I would recommend coming here. The parking I'm spaces in that area are limited so be mindful when driving up.

Do not get your car serviced here if you value your vehicle. The repair turnaround time is…read moreextremely long, and aspects of the service process left me uncomfortable with how vehicle and keys are handled. I have witnessed concerns about the possibility of unauthorized access or key duplication after servicing. I would strongly advise others to use caution and consider alternative service locations.

I had a previous terrible review posted for Caton Auto. It was a fair, accurate review and I stand…read moreby it (I will post it at the end). However, eventually I complained enough that they "unretired" a general manager who seemed the only one to understand how to address warranty issues and they agreed to repair my vehicle. It took a year to get the warranty honored and to be heard. Let that sink in- a year. And they had to "unretire" a person to get customer service to happen. Crazy. So I scheduled almost a month in advance. It still took them three days with minimal communication and maybe I'm just bitter but I am very surprised the unretired general manager (Mr. Kenny, if you're wondering who it is) never contact me again to see why I was frustrated about the length of time it was taking. Or to see if the problem was finally resolved. Or to see if I'd change my reviews. So, I am happy to report they honored the warranty but I would never recommend these guys unless you're desperate. If you're a woman, I would recommend you drive away as fast as your car can go.

Do not come here if you want your time wasted !!!!!!Had to come back 3 times , I constantly kept…read moremaking appointments the 2nd excuse was his person called out, I come back again I have an appointment mind you he tells me someone that walked in before me is getting services before me mind you I got here at 3:20 my appointment was at 3:00 I called he said 3:30. It is now 4 o clock I had to leave it was terrible service and the dude name Keven or kev has terrible management and time skills

This really should be 0. I made an appointment online only to have to pushed back and hour later…read more I get there and basically within 30mins I was told that a nail was in the tire...I mean basically that's why I made an appointment, for tire repair. He then stated to me that he can't fix the tire for some odd reason, didn't offer to repair the tire or do it say anything else but say there isn't anything he can do today. It's Mr. Effin tire man I mean...! Didn't bother to reschedule me or anything. I get my car back and this dude over inflated the tire. I came her because of the reviews but this place is horrible. ***BUYER BEWARE***. I should have known something was up when the Police were there on

moe the manager is very helpful and very good customer service. he welcomes you with a smile. he…read morereally want your bussiness. good hard working guy. and the mechanic too

I went to Catonsville NTB thinking I needed new sensors for my tire pressure monitoring system. Mo…read moreand his tech checked it out and I didn't need this after all. Their honesty saved me a lot of money. My partner had other work done there and was also very pleased with their service.

While I was at work, I got a notification that my tire pressure was low. I refilled it at a gas…read morestation, and a 15 minutes later the light came on again. So I slid over into this location of Mr. Tire and asked if they could look at it. I was the only customer so the nice man got my car on the lift right away and showed me there was a screw in the tire. He also explained why it was in a spot that couldn't simply be patched. I said I wasn't comfortable getting a whole new tire at that moment, and he said he said that was fine. Pumped me in with more air, said he'd overinflate it so I could get home, and didn't charge me anything for taking a look. I appreciated the help and honesty.

We had a great experience with Melvin and Damon when we had trouble with our tire. We are…read moreappreciative of their asssistance.

I Scheduled a 12pm appointment. By 3pm my car still sitting in the lot untouched or moved, and I…read moreonly came for an oil change , I asked for additional work but changed my mind and I'm glad I did or I might've never got my car back. I asked for my keys came back and still the 11am appointment in front of me was not touched for an oil change either. They book 4 people at once for an oil change for one time slot which is inane for 1 mechanic to do. I left and went and got the same synthetic oil change at valvoline and was done in 10 minutes . a mechanic called out sick, and nobody informed me until I asked for my keys back to leave . Communication needs to be fixed.

PAUL Z was amazing he's such a phenomenal professional!! He possesses and exudes great customer…read moreservice experiences, He's honest and very caring for each customer he services. Service Requested was rendered with great integrity and quality !!! I received an alignment my car drives like it's brand new! Firestone on 1100 N Rolling road is my new spot!!! Value was affordable and reasonable!!

This Sam's can be a but tricky when it comes to parking and gas. There never seems to be enough…read morespaces and gas lines are long. This is at peak times so I'd suggest to find s good off peak time and go consistently at that time to avoid those problems. I love using the scan & go feature wonder why others don't. Oh well, it keeps jobs and gives other check out options.

After eating at Bob Evans, I stopped by Sam's Club and then shopped at both Aldi and Lidl. Each…read moregrocery store definitely has its own mix of items, prices, and overall vibe. One thing that really stood out at Sam's Club was their scanning technology. The app's scanner is incredibly easy to use and picked up barcodes instantly, which made checking out fast and effortless. I was genuinely impressed with how well it worked.

Quick response! I was able to get an appointment same day for a bent rim repair. Provide location…read moreand he will come to you. Service was great, no issues, and works quickly. Reasonably priced. Just a note: He does not balance your tire if you need a rim repair but I needed the repair to obviously keep air in my tire.

We discovered one of our junk trucks had a flat on Sunday morning. We used the Yelp option to send…read moreout repair requests with a photo and Ancash was the first to respond with a quote. They showed up 30 minutes later and got us back on the road. If you have a work truck. J recommend you keep their information in your phone.

Mr. Ronshaw and the entire Mechanic Team treating me with courtesy, respect and integrity. They…read moreaddressed my vehicle concerns with efficiency as if they were servicing their own vehicle. All of my vehicle matters were handled with the best professional servicing that I could have never imagined and I am riding comfortably now. Best service in town!

Got new brakes, rotators and an X pipe installed on my mustang. Scott, Zach and Carl are awesome…read more They were very helpful, reasonable with prices and even fit me in same day despite what they had going on and this crazy pandemic. Everyone there seems to loves cars as much as I do, which really shows in their work. Thanks guys.

If I could leave zero stars I would…read more Took car in for noise from Right rear wheel area. Firestone said thorough inspection was done and I needed brake calipers and new brake pads and charged above $1000.00. Reported no change in the noise next morning and was asked to drive for a week to observe any change. No change in noise. Then vehicle was re-inspected, now suddenly it was the wheel bearing that was loose and needed fixing for over $500.00. If thorough inspection was done and loose bearing missed, at initial wheel take down, loose bearing ought to have been seen and I should have been advised there and then. Advisor initial said technician on duty does not repair bearing only to catch herself and tried hopelessly to explain the miss. HORIBLE WORK AT MY SECOND FIRESTONE SITE. Wheel and tire experts cannot even diagnose loose wheel bearing. DISGRACEFUL.

For my visit on Saturday, September 7, 2024…read more I had a 9am appointment scheduled to get my rear valve cover replaced. It's currently 12:32 and my car is still parked in the spot I parked it at 8:50am when I got here. Went to the desk to check on the wait, I was told my car is next in line... again it's 12:32pm and my appointment was at 9am. I don't plan to come back to this location if I don't have to. The front desk ladies were kind, I'm not sure what's going on in that auto body part.